Ricoh MP C401 SERIES User Manual page 204

10. Troubleshooting
Message
"Clear Misfeed(s) in ADF."
"Error has occurred in the
scanner driver."
"Error has occurred in the
scanner."
"Fatal error has occurred in
the scanner."
"Insufficient memory. Close
all other applications, then
restart scanning."
202
Causes
A paper misfeed has
occurred inside the ADF.
An error has occurred in the
driver.
The application-specified
scan conditions have
exceeded the setting range
of the machine.
An unrecoverable machine
error has occurred.
Memory is insufficient.
Solutions
• Remove jammed originals, and
then insert them again. For details
about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• When a misfeed occurs, replace
the jammed originals.
• Check whether the originals are
suitable to be scanned by the
machine.
• Check whether the network cable
is connected correctly to the client
computer.
• Check whether the Ethernet board
of the client computer is
recognized correctly by
Windows.
• Check whether the client
computer can use the TCP/IP
protocol.
Check whether the scanning settings
made with the application exceed the
setting range of the machine.
An unrecoverable machine error has
occurred. Contact your service
representative.
• Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.