Ricoh MP C401 SERIES User Manual page 184

10. Troubleshooting
Message
"Error occurred while
processing an Unauthorized
Copy Prevention job. Job
cancelled."
"Collate Cancelled"
"You reach the usage limit.
This job has been
cancelled."
"Receiving data failed."
"Sending data failed."
"The selected paper size is
not supported. This job has
been cancelled."
"The selected paper type is
not supported. This job has
been cancelled."
When there is a problem with the print settings
Message
"Classification Code is
incorrect."
182
Causes
The resolution is set to a
value less than 600 dpi
when [Unauthorized Copy
Prevention] is specified.
Collate was canceled.
The number of pages the
user is permitted to print has
been exceeded.
Data reception was aborted. Resend the data.
The machine received a
command to stop
transmission from the printer
driver.
Job reset is automatically
performed if the specified
paper size is incorrect.
Job reset is automatically
performed if the specified
paper type is incorrect.
Causes
The classification code has not
been entered, or the
classification code has been
entered incorrectly.
Solutions
On the printer driver, set the resolution
to 600 dpi or higher, or cancel
[Unauthorized Copy Prevention].
Turn off the power, and then back on
again. If the message appears again,
contact your service representative.
For details about print volume use
limitation, see Security Guide.
Check if the computer is working
correctly.
Specify the correct paper size, and
then print the file again.
Specify the correct paper type, and
then print the file again.
Solutions
Enter the correct classification
code.