Mute; Hold - Avaya 2410 User Manual

2.8 Mute

During an active call, the Mute feature prevents the party (with whom you are speaking) from hearing you. This feature
is most commonly used in conjunction with the Speaker phone. However, it can be used to hold an off-line conversation
at any time during a call.
To prevent the other person on the line from hearing you:
1. Press MUTE. The indicator next to the Mute button lights when Mute is active.
2. To reinstate two-way conversation, press

2.9 Hold

You can put a call on hold to gather information, or to answer a second call. If a second call arrives you will here a short
ring and the flashing symbol will appear next to the Call Appearance key.
To put an existing call on hold:
1. Press HOLD.
The symbol next to the Call Appearance key changes to
If you are placing the call on hold to answer a second call,
2. Answer the second call by pressing the call appearance key with the
The symbol changes to ; showing that the line is connected.
To return to the held call:
1. If you have a call in progress, put that call on hold as above.
2. To retrieve a held call, press the Call Appearance button with
The symbol next to the call appearance key changes to .
Notes
With hold return timer (defined by your system administrator), you are reminded that you have a call on hold. The
·
phone will give a short ring and
If the system feature AutoHold is on (consult your system administrator) then you can hold an active call ( ) by
·
pressing ( ) against the second call. If AutoHold is off, then pressing ( ) against the second call, will drop the first
call.
To transfer a held call, see
·
2410/5410 Phone User Guide
IP Office
MUTE again.
symbol is displayed.
Transfer .
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symbol against it.
against it.
15-601076 Issue 06b (23 December 2015)
Call Handling: Redial
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