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Run Quick Tests
If you are troubleshooting your device with a support agent, you can run Quick Tests to get
diagnostic information. If you need more information after running Quick Tests, you can run
one or more Interactive Tests (see "Run Interactive Tests" on page 184).
1.
Open Device Info
2.
Tap More Info.
3.
Open the application menu and tap Quick Tests.
4.
Work with the support agent to view and report the test results.
Run Interactive Tests
If you are troubleshooting your device with a support agent and need more information after
running Quick Tests (see "Run Quick Tests" on page 184), you can run one or more
Interactive Tests.
1.
Open Device Info
2.
Tap More Info.
3.
Open the application menu and tap Interactive Tests.
4.
Work with the support agent to run and view results from one or more tests.
Use Certificate Manager
Certificates are digital documents that are used to authenticate and exchange information on
networks. Certificates can be issued for a user, a device, or a service.
184
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Section 2G: Preferences
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