Palm 650 User Manual page 293

If you recently installed an application and your Treo 650 seems to be stuck, try
the following:
1.
Perform a soft reset (see "Soft Reset" on page 258).
2.
If the problem persists, perform a system reset (see "System Reset" on
page 258).
3.
Delete the most recently installed application from your Treo 650 (see
"Removing Applications" on page 130).
4.
If the problem persists, perform another system reset.
5.
If possible, synchronize to backup your most recent info.
6.
If you're unable to perform the steps above or the problem persists, locate
your Backup folder on your computer and rename the folder (e.g.
BackupOld):
Windows: C:\Program Files\Palm\username
Mac: Mac HD\Applications\Palm\Users\username).
7.
Perform a hard reset (see "Hard Reset" on page 259).
8.
Synchronize to restore the info in your built-in applications.
9.
If the problem is resolved, begin reinstalling your third-party applications
one at a time: double-click a single file in the original Backup folder that you
renamed.
10.
If the problem recurs, delete the last application you installed and report
the problem to its developer.
Remember, not all third-party applications were written with the Treo 650
keyboard and 5-way navigator in mind. You may encounter strange behavior or
errors in these applications if you use the keyboard and 5-way.
Section 4A: Help 281