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Setup Guide BlackBerry Connect™ for the Palm Treo™ Smart Device ®...
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Palm, Treo, VersaMail, and the Palm and Treo logos are among the trademarks or registered trademarks owned by or licensed to Palm, Inc. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.
What do I need to get started?..............3 Chapter 2: Setup Instructions..........4 Before you begin...................4 Step 1: Install the updated Palm software ..........5 Step 2: Install the BlackBerry Connect desktop application ......7 Step 3: Set up the BlackBerry service ............10 Chapter 3: Common Questions..........12 ®...
[ * ] NOTE For optimal operation of BlackBerry Connect for the Palm Treo 650 smart device, we recommend using BlackBerry Enterprise Server 4.0 service pack 4 and above or BlackBerry Enterprise Server 4.1 and above.
BlackBerry Connect preferences The BlackBerry Connect solution contains account-specific preferences that allow you to customize your experience. See “BlackBerry Connect preferences” in the BlackBerry Connect User Guide for details. ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
• A BlackBerry Connect data plan with your wireless carrier. To sign up for this type of plan, contact your carrier’s customer service department. • An active connection between your computer and your company’s network during the installation process. ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
Treo 650 smart device: ™ Step 1: Install the updated Palm software • Step 1: Install updated Palm software, including current versions of the VersaMail application and Calendar, on your computer. ® Step 2: Install the BlackBerry Connect desktop application •...
CHAPTER 2 Step 1: Install the updated Palm software Step 1: Install the updated Palm software Did You Know? The following software is installed: Download the BlackBerry Connect software. Double-click the BBInstaller.exe • An updated version of icon on your computer desktop.
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When prompted, select the Reset button on your Treo 650 screen. [ ! ] IMPORTANT INSTALLATION IS NOT FINISHED! PLEASE BE PATIENT. AFTER YOU COMPLETE INSTALLATION OF UPDATED PALM SOFTWARE, THERE MAY BE A DELAY OF A FEW MINUTES BEFORE YOUR COMPUTER DISPLAYS THE SCREEN FOR THE SECOND PART OF INSTALLATION, IN WHICH YOU INSTALL THE BLACKBERRY CONNECT DESKTOP APPLICATION.
On the Country or Region Selection screen, keep the default setting of USA (English). Click Next. Select the option to accept the End User License Agreement, and then click Next. Continued ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
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If you click system—Microsoft Exchange or Cancel, you’ll need to run Lotus Domino—and then click setup again from the Next. Contact you system beginning. administrator if you’re not sure. Continued ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
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COMPLETE INSTALLATION OF THE BLACKBERRY CONNECT DESKTOP APPLICATION, THERE MAY BE A DELAY OF A FEW MINUTES BEFORE YOUR COMPUTER DISPLAYS THE SCREEN FOR THE THIRD PART OF INSTALLATION, IN WHICH YOU SET UP THE BLACKBERRY SERVICE. ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
[ ! ] IMPORTANT YOU MUST PERFORM THIS STEP TO COMPLETE INSTALLATION SUCCESSFULLY. Continued ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
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The BlackBerry service is now set up on your Treo 650. Press the Messaging button on your Treo 650 to open your BlackBerry Connect account Inbox. See the BlackBerry Connect User Guide for information on using the application. ® BlackBerry Connect™ for the Palm Treo™ 650 smart device...
4. Click OK. If you’re still not sure about your default mail client after following these steps, check with your system administrator. How do I delete applications to increase the memory on my Palm ® Treo 650 smart device? ™...
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• If you cannot fix the problem by following the steps above, try to set up the BlackBerry Connect account again. On your computer, select Start, navigate to Programs, navigate to the Palm program group, and then select Set up BlackBerry Connect. Repeat the installation steps and then try sending or receiving email messages again.
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