Faults And Trouble-Shooting - Swisscom Nyon User Manual

Faults and trouble-shooting

Not every malfunction results from a defect in your telephone. Sometimes
you only need to briefly interrupt the flow of electricity (unplug the power
supply and plug it in again) or remove and re-insert the batteries in the
handset and check that all cables are connected properly (router, base,
handset and charger). The following guidelines will help you solve some
problems.
Symptom
Nothing is displayed on the
screen.
Handset does not react to
any key being pressed
Handset registration was not
successful
No ringer sound is emitted
Solution
• The display went into power save
mode after a period of inactivity.
Press any key to activate the display.
• Batteries are empty. Recharge or
change batteries.
• Keypad lock is activated, turn it off.
• Repeat registration and make sure
that you have installed a base sta-
tion first.
• Check the system PIN of your base
station ("Easy Register handset" is
using 0000 as system PIN).
• Put your base station in registration
mode. Check in your base station
user manual, how to register a DECT
handset, and open the registration
mode.
• Handset is out of range of the base.
Move closer to the base.
• Make sure that the handset is regis-
tered, that the base is activated and
that the ringer volume is high
enough to be audible and not
turned off.
• In case of multiple lines: Make sure
that the handset is attached to the
calling incoming line.
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