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HD-Phone Nyon
User Guide

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Summary of Contents for Swisscom Nyon

  • Page 1 HD-Phone Nyon User Guide...
  • Page 2: Getting To Know Your Telephone

    Getting to know your telephone Handset keys LED indicator Side volume key (high/low) Navigation key Softkey (multi- Softkey (multi- functional key) functional key) “End call” key Talk key Call anonymous Call COMBOX ® Switch ringer Activating / deacti- on/off vating the key lock Internal call key Our contacts Dialled calls...
  • Page 3 Softkeys (multifunctional keys) Right softkey: Open menu, choose menu options, confirms entries/settings. Left softkey: Open contacts, returns to previous menu step, delete characters while entering text. Navigation key  For scrolling up/down or right/left. Open list of last dialled calls. Calls list  Access to calls list (answered/missed calls, dialled calls).
  • Page 4: Led Indicator

    Indicates that the keypad is locked LED indicator Your HD-Phone Nyon handset has a LED indicator which is flashing on some events, indicating: - You are receiving an internal or external call. - You have one or more missed calls.
  • Page 5: Practical Advice

    Practical advice After successful registration of your handset, the following signposts may help you to find important functions quickly. Infomation about.…. …on page COMBOX setup ® Modify ringer melodies Set alarm clock Activate direct call Turn on keypad lock Activate handsfree operation Group call to locate a mislaid handset Add a new contact in the "My/Our contacts"...
  • Page 6: Table Of Contents

    Contents Getting to know your telephone Handset keys LED indicator Handset display symbols Practical advice Safety precautions …………………………………………………………7 Setting up the telephone …………………………………………………9 Contents of the package ……………………………………………………9 Setting up the handset ………………………………………………………9 Setting the language …………………………………………………9 Installation assistant …………………………………………………………10 Connecting the charger ……………………………………………………11 Charging the batteries………………………………………………………11 Location………………………………………………………………………13...
  • Page 7 My/Our contacts …………………………………………………………21 Opening the "My/Our contacts" phonebooks ……………………………21 Select between the "My/Our contacts" phonebooks ……………………21 Dialling numbers from "My/our contacts" phonebooks …………………22 Adding a new contact ………………………………………………………22 Editing contacts ……………………………………………………………22 Show details …………………………………………………………………23 Deleting contacts/all the contacts …………………………………………23 Copying contacts/all the contacts to/from the "My/Our contacts"...
  • Page 8 Settings ……………………………………………………………………31 Handset ………………………………………………………………………31 Handset names………………………………………………………………31 Language ……………………………………………………………………31 Line settings …………………………………………………………………32 Ecomode plus ………………………………………………………………33 Registration …………………………………………………………………33 System PIN …………………………………………………………………34 Reset …………………………………………………………………………35 Software version ……………………………………………………………35 Software update ……………………………………………………………35 Faults and trouble-shooting ……………………………………………36 Appendix ……………………………………………………………………38 Care …………………………………………………………………………38 Environmental impact ………………………………………………………38 Disposing of the rechargeable batteries …………………………………38 Approval and conformity……………………………………………………38 Support ………………………………………………………………………39...
  • Page 9: Safety Precautions

    Safety precautions Your new Swisscom HD-Phone Nyon handset is designed for connection to the Swisscom IP network. Caution: Warning/danger statement, follow safety precau- tions! The ambient temperature must be between 5 °C and 40 °C. Please note that the ringer for incoming calls as well as signal tones are emitted on the handset loudspeaker.
  • Page 10 The handset must not be charged up without batteries or the battery cover in place. Do not touch open contacts! If the device is passed to another user If the device is passed to another user, please reset the device (see page...
  • Page 11: Setting Up The Telephone

    Setting up the telephone Contents of the package 1 handset 1 charging station 1 power supply MN-A002-A080 ; 7.5 V , 300mA from MEIC 2 rechargeable batteries NiMH AAA 800 mAh/1.2 V 4 quick start guides Setting up the handset Inserting the rechargeable batteries The bottom part of the handset contains a battery compartment for hous- ing two type AAA batteries (microcells).
  • Page 12: Installation Assistant

    • To register your handset you must install a base station first! • The Swisscom Internet-Box and Centro Business 2.0 are also DECT Base Stations. A separate Base Station is not required. • If you interrupt the registration for a while, the registration menu will close and the handset will wait for registration again.
  • Page 13: Connecting The Charger

    Connecting the charger Before you can start using your charger you must first plug in the mains cable: Insert the plug into the corresponding socket on the charger. Then insert the power supply in the 230 V socket. Place the handset on the charger (make sure that the batteries are inserted!).
  • Page 14 • Your HD-Phone Nyon handset is fitted with a low-radiation mechanism, the antenna automatically switches off in standby mode and cannot therefore emit any radiation. This feature must be switched on in the base station the handset is registered with.
  • Page 15: Location

    Location The maximum range between the base station and handset is approxi- mately 50 meters indoors and 300 meters outdoors. Depending on the surrounding conditions as well as spatial and structural factors, the range may be smaller. Silent zones can occur due to the digital transmission in the frequency range used –...
  • Page 16: About The User Guide / Menus

    About the user guide / menus Main menu The available menu icons appear on the display: Contacts Calls list Network Audio Clock Settings Press to select the desired icon. The title of the selected menu appears at the top of the display (e.g. Audio). Menu navigation Your handset provides you with an easy-to-follow menu.
  • Page 17: Telephoning

    Telephoning Making an external call Call preparation/Predial First, enter the number. Press to dial the number. If you enter an incorrect number, you can: • delete it by pressing repeatedly the softkey under CLEAR: short press to delete characters / long press to delete the entire number. •...
  • Page 18: Handsfree Operation

    Handsfree operation You can use the handsfree function to conduct calls without holding the handset in your hand and allow others present in the room to take part in the call. Activating handsfree before a call: 1. Enter the desired phone number. 2.
  • Page 19: Dialled Calls

    Dialled calls Last dialled calls are saved in a Dialled calls list. If a name and number are already stored in the contacts, the name is shown instead of the number. Redialling a number from the list If the telephone is in standby mode: 1.
  • Page 20: Internal Calls

    Note If the keypad is locked, • you can dial emergency numbers (in call preparation only) and incom- ing calls can still be accepted. • you cannot dial a number or access menus. Internal calls You can call other handsets which are registered with your base station. This allows you to make internal calls free of charge.
  • Page 21: Starting A Second Call

    Starting a second call Second internal call You are conducting an external call and you want to call an internal party without ending the external call. 1. Press INT, select the desired handset and confirm with OK. Pressing INT automatically dials the second handset if only two handsets are registered with the base station.
  • Page 22: Three-Way Conference

    2. If the second handset answers, you can talk to the internal call partner without the external caller hearing you. Press the softkey under OPTIONS, CALL TRANSFER to transfer the call. Note • If the second handset does not answer, you can end the ringing signal and return to the original call by pressing the softkey END, then Options, UNHOLD.
  • Page 23: My/Our Contacts

    All the handsets registered to the base can access these shared contacts. - My contacts: your contacts are saved locally on the handset. By default, the HD-Phone Nyon is using the phonebook "Our contacts". Note • The shared contacts phonebook ("Our contacts") is only available on CAT-iq 2.0 bases.
  • Page 24: Dialling Numbers From "My/Our Contacts" Phonebooks

    Adding a new contact With Centro Business 2.0 "Our Contacts" are read only (not editable). You can add them only on customer portal www.swisscom.ch/login. When using another base or the Internet-Box: 1. Open the contacts. Press the softkey under OPTIONS.
  • Page 25: Show Details

    Deleting contacts/all the contacts With Centro Business 2.0 "Our Contacts" are read only (not editable). You can delete them only on customer portal www.swisscom.ch/login. When using another base or the Internet-Box: 1. Open the contacts. Press the softkey under OPTIONS.
  • Page 26: Filling Empty Contacts List By Copying From "My/Our Contacts

    Filling empty contacts list by copying from "My/Our contacts" If the "My contacts" list on your handset is empty, or the "Our contacts" list of your base is empty, a message to this effect is displayed. You can in this case copy the contacts of the base into the "My contacts" list of the handset, or the contacts of the handset to the "Our contacts"...
  • Page 27: Calls List

    2. Press the softkey under OPTIONS, DELETE CALL to delete the entry. Note • With Centro Business 2.0 "Calls lists" are read only (not editable). You can delete entries only on customer portal www.swisscom.ch/login.
  • Page 28: Deleting An Entire List

    2. Press the softkey under OPTIONS, SAVE NUMBER to create an new con- tact. 3. Enter the associated name and save the entry. Note • With Centro Business 2.0 "Our Contacts" are read only (not editable). You can edit them only on customer portal www.swisscom.ch/login.
  • Page 29: Network

    For more details about your COMBOX please ® visit www.swisscom.ch > Fixed network > COMBOX Anonymous call (Identification restriction) When you call someone, your number is shown on the other person’s phone if it supports this function.
  • Page 30: Direct Call

    Direct call If you activate direct call on your telephone, the handset dials a prepro- grammed number when any handset key is pressed. When entering a direct call number, the function is activated automatically. You can deacti- vate the direct call function immediately (choose Off, confirm with YES). Note •...
  • Page 31: Audio

    Audio 1. Press the softkey under MENU. Scroll to AUDIO using and confirm with OK. 2. You have then the following options: Handset ringer You can program different ringer melodies on each handset to signal external and internal calls. For incoming external calls, you can select a ringtone for each IP line your handset is attached to.
  • Page 32: Clock

    Clock 1. Press the softkey under MENU. Scroll to CLOCK using and confirm with OK. 2. You have then the following options: Appointments Your telephone also acts as an appointments reminder: You can set 5 dif- ferent appointment reminders. Enter an appointment title, date and time and the desired melody (choose from 15 ringtones).
  • Page 33: Settings

    Settings 1. Press the softkey under MENU. Scroll to SETTINGS using and con- firm with OK. 2. You have then the following options: Handset • Contrast - Select the desired contrast level. • Screen saver - Turn the function on or off. •...
  • Page 34: Line Settings

    The handset does not ring on incoming external calls and you cannot call external numbers. Important • When you request and receive more IP lines from Swisscom in the future you must set the Incoming line(s)/Outgoing line and the Line Parameters for the new lines. •...
  • Page 35: Ecomode Plus

    Ecomode plus When in standby, the electromagnetic radiation is automatically shut down between the base station and the handset, when Ecomode plus is set to "On". The handset does not emit any electromagnetic radiation when it is not in use. During a call, the electromagnetic radiation beween handset and base is dynamically reduced according to the distance from the base station.
  • Page 36: System Pin

    3. Select REGISTER HS and press OK to confirm. PRESS OK TO PUT THE HANDSET IN REGISTRATION MODE is displayed. When you are ready to proceed to the handset registration, confirm by OK to enter the registration mode. CONNECTION - PLEASE PRESS THE CONNECTION BUTTON ON THE ROUTER OR THE BASE STATION AND WAIT appears.
  • Page 37: Reset

    Software update Your handset will be automatically updated if a new software is available: a message may appear in the display of your HD-Phone Nyon with update information: an update is ready, ongoing or was done. You can also update manually by selecting UPDATE NOW.
  • Page 38: Faults And Trouble-Shooting

    Faults and trouble-shooting Not every malfunction results from a defect in your telephone. Sometimes you only need to briefly interrupt the flow of electricity (unplug the power supply and plug it in again) or remove and re-insert the batteries in the handset and check that all cables are connected properly (router, base, handset and charger).
  • Page 39 The other party cannot hear • Make sure that the microphone is not muted. No calls coming in • Make sure that the function “Call forwarding“unconditional” is not activated. • Setting for “Incoming line(s)” is missing. Attach your handset to all line(s) you want to use to receive incoming external calls.
  • Page 40: Appendix

    Approval and conformity Handset and charger compliance to EU Directive 99/5/EC on radio systems and telecommunication equipment is certified by the CE symbol. The conformity declaration is available on the following website: www.swisscom.ch/hdphones-help...
  • Page 41: Support

    Support If you have any general questions about products and services, please do not hesitate to contact Swisscom Customer Service for "Vivo offers" on freephone number 0800 800 800 or visit www.swisscom.ch/hdphones-help and for "My SME Offers" on 0800 055 055 or visit www.swisscom.ch/devices-help.

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