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Related Manuals for Swisscom Fixnet Top A321 ISDN
Summary of Contents for Swisscom Fixnet Top A321 ISDN
- Page 1 Top A321 / Top A421 ISDN ISDN User Manual...
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Page 2: Safety Precautions
Safety precautions This cordless DECT telephone is designed for connection to the Swiss public ISDN network. Any other use whatsoever is not permitted and is regarded as in violation of the provisions. The user manual with safety precautions is a part of the product package and must be passed on to the new owner on reselling. -
Page 3: Table Of Contents
Contents Your Top A321 ISDN / Top A421 ISDN is designed for connection to the Swiss public ISDN network. The Top A421 ISDN offers the additional feature of an integrated answer machine. Please read these operating instructions carefully to familiarise yourself with and take full advantage of the benefits of your new Top A321 ISDN / Top A421... - Page 4 Contents Getting to know your telephone ………………………………………………………17 Handset keys …………………………………………………………………………………17 Handset display symbols ……………………………………………………………………19 About the menus ……………………………………………………………………………20 Main menu ………………………………………………………………………………20 Menu navigation …………………………………………………………………………20 Back to previous menu …………………………………………………………………20 End menu …………………………………………………………………………………20 Top A421 base station with answer machine……………………………………………21 ISDN Top A321 ISDN base station ……………………………………………………………………22...
- Page 5 Contents Enquiries ………………………………………………………………………………………28 Internal enquiry call ……………………………………………………………………28 External enquiry call ……………………………………………………………………28 Brokering (switching between two calls) …………………………………………………28 Call transfer …………………………………………………………………………………29 Internal call transfer ……………………………………………………………………29 External call transfer ……………………………………………………………………29 Three-way conference ………………………………………………………………………30 Directory………………………………………………………………………………………31 Directory entries ………………………………………………………………………………31 Adding a new entry ……………………………………………………………………31 Tips for entering names/numbers ………………………………………………………31 Editing entries ……………………………………………………………………………32 Deleting directory entries/entire directory...
- Page 6 Contents Calls list* ……………………………………………………………………………………36 Viewing/dialling a number from the calls list ………………………………………………36 Sending SMS messages from the calls list* ………………………………………………36 Saving numbers from the calls list to the directory ………………………………………37 Deleting individual entries/entire calls list …………………………………………………37 Audio …………………………………………………………………………………………38 Handset/base station ringer …………………………………………………………………38 Beeps …………………………………………………………………………………………39 Key beeps …………………………………………………………………………………39 Range beeps...
- Page 7 Contents Calendar/clock ………………………………………………………………………………43 Appointments ………………………………………………………………………………43 Alarm …………………………………………………………………………………………43 Time/date ……………………………………………………………………………………43 Network functions (supplementary services) …………………………………………44 Call forwarding ………………………………………………………………………………44 Unconditional ……………………………………………………………………………44 No reply …………………………………………………………………………………44 Busy ………………………………………………………………………………………44 Call anonymously (Identification restriction) ………………………………………………45 Conference assistant …………………………………………………………………………45 Parking ………………………………………………………………………………………45 Park/unpark ………………………………………………………………………………45 Park code …………………………………………………………………………………45 Recall …………………………………………………………………………………………46 Call back on busy (Completion of Calls to Busy Subscriber/CCBS) …………………46 Delete call back …………………………………………………………………………46 Malicious Call Identification (MCID)
- Page 8 Contents Settings ………………………………………………………………………………………51 SMS service centre ………………………………………………………………………51 Send service ………………………………………………………………………………51 SMS alert on/off …………………………………………………………………………51 Answer machine (Top A421 ISDN only) ……………………………………………………52 Select MSN (answer machine is in standby): …………………………………………52 The following settings can be defined per MSN ………………………………………52 Operating the answer machine from the handset …………………………………………53 On/off ……………………………………………………………………………………53 Outgoing messages ……………………………………………………………………53...
- Page 9 Contents Answer machine settings ……………………………………………………………………57 Answer delay and time saver mode ……………………………………………………57 Time limit …………………………………………………………………………………57 Language …………………………………………………………………………………57 Remote access ………………………………………………………………………………57 Remote access PIN ………………………………………………………………………57 Remote activation of answer machine …………………………………………………58 PIN alarm …………………………………………………………………………………58 Operating the answer machine from an external telephone …………………………58 Settings ………………………………………………………………………………………59 Language ……………………………………………………………………………………59...
- Page 10 Contents PBX access ……………………………………………………………………………………65 Compatibility …………………………………………………………………………………65 Exchange Access Code EAC …………………………………………………………………65 Entering the EAC ………………………………………………………………………65 Incoming EAC on/off ……………………………………………………………………65 Maintenance …………………………………………………………………………………66 Reset …………………………………………………………………………………………66 Faults and trouble-shooting …………………………………………………………………66 Important information ……………………………………………………………………67 Approval and conformity ……………………………………………………………………67 CE symbol ……………………………………………………………………………………67 Guarantee ……………………………………………………………………………………68 Repairs/maintenance …………………………………………………………………………68 Leased telephones ………………………………………………………………………68 Purchased telephones ……………………………………………………………………68 Rechargeable batteries …………………………………………………………………69...
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Page 11: Setting Up The Telephone
Setting up the telephone Contents of the package Top A321 ISDN / Top A421 ISDN 1 base station 1 user manual (3 languages: German, French, Italian) 1 connector cable 1 belt clip (mounted) 1 mains unit 1 USB cable 1 handset 1 CD (for downloading the picture and ringtone manager) 2 rechargeable batteries 1 headset... -
Page 12: Location
Setting up the telephone Location To obtain the best possible range, we recommend positioning the telephone in a location central to your sphere of activity. Avoid positioning the telephone in niches, recesses and behind steel doors. The maximum range between the base station and handset is approximately 40 meters indoors and 250 meters outdoors. -
Page 13: Setting Up The Base Station Or Charging Unit
Setting up the telephone Setting up the base station or charging unit Do not expose the base station or charging unit to direct sunlight. Protect the base station or charging unit against moisture. Do not position the base station or charging unit in rooms exposed to condensation, corrosive steam or excessive dust. -
Page 14: Connecting The Phone
Setting up the telephone Connecting the phone Before you can start using your telephone you must plug in the telephone connector cable and the mains cable. Socket for mains cable Socket for telephone connector cable Safety note Use only the mains units supplied for the base station or charging unit. Telephone connector cable The telephone connector cable has two different plugs. -
Page 15: Setting Up The Handsets
Setting up the telephone Setting up the handsets Your handsets will be ready for operation (for making or accepting calls) only once the batteries have been fully charged for the first time. Inserting the rechargeable batteries The bottom part of the handset contains a battery compartment for housing two type AAA batteries (microcells). -
Page 16: Charging The Batteries
Setting up the telephone Charging the batteries The batteries are not yet charged when you first unpack the telephone. Insert the hand- set in the base station or charging unit for charging. The flashing battery symbol on the handset shows the charging status. The batteries will take around 13 hours to fully charge. Note •... -
Page 17: Installation Assistant
Setting up the telephone Note You can replace the handset in the charging/base station after every call. Charging is electronically controlled to ensure optimal charging of batteries in different charge states. Avoid removing the batteries from the handset for no good reason, since this affects the optimum charging cycle. -
Page 18: Multiple Subscriber Numbers (Msn)
Setting up the telephone Multiple Subscriber Numbers (MSN) When you ordered your ISDN connection, your network operator will have assigned you several Multiple Subscriber Numbers (MSN). You can assign these numbers to different devices or assign individual numbers to different users. Every MSN (user) can then define individual settings for the number assigned to him or her. -
Page 19: Getting To Know Your Telephone
Getting to know your telephone Handset keys Earpiece Backlit display Navigation key Softkey Softkey (multifunctional key) (multifunctional key) Redial Message key Internal call key “End call” key Call list Talk key Headset connectivity Alphanumerical keypad Activating Hash key the key lock Enquiry key with ®... - Page 20 For entering asterisks. Press and hold down to switch handset ringer on/off. Hash key For entering the hash symbol. Press and hold down to switch keylock on. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network.
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Page 21: Handset Display Symbols
Getting to know your telephone Keypad locked A locked keypad prevents numbers being dialled inadvertently. Enquiry key with flash function. Smiley key Open ETV Online. ® Handset display symbols The following symbols are displayed on your handset. Coverage symbol Battery full Reception displayed when the handset is Indicates that the batteries are fully charged. -
Page 22: About The Menus
Getting to know your telephone About the menus Main menu The main menu of the telephone shows the available submenus as symbols on the display. Use the navigation key to select the relevant symbol (up/down, right/left). The title of the selected menu (e. -
Page 23: Top A421 Isdn Base Station With Answer Machine
Getting to know your telephone Top A421 base station with answer machine ISDN SIM card reader Previous Stop Next Delete Adjust Group call loudspeaker on handsets Switches the answer machine “In volume (paging) on or off operation” display Message counter/ Playback/ status indicator replay... -
Page 24: Top A321 Isdn Base Station
Getting to know your telephone Top A321 base station ISDN SIM card reader “In operation” display Group call on handsets (paging) -
Page 25: Telephoning
If you have activated “Autom. DTMF” in the SETTINGS TELEPHONY menu, there is no need to switch to temporary DTMF. Temporary DTMF is automati- cally deactivated when you end the call. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network. -
Page 26: Handsfree Operation
Telephoning Handsfree operation You can use the handsfree function to conduct calls without holding the handset in your hand and allow others present in the room to take part in the call. Activating handsfree before a call: 1. Press . The display shows . -
Page 27: Redial
Telephoning Redial The 20 last-dialled numbers are saved in a redial list. If a name and number are already stored in the directory, the name is shown instead of the number. Redialling a number from the list Press to open the redial list and press to scroll through the list. -
Page 28: Sending Sms Messages From The Redial List
Telephoning Sending SMS messages from the redial list* 1. Press the softkey under . Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Write and send your SMS message. Group call (paging) You can activate a group call to locate a mislaid handset. -
Page 29: Internal Calls
Telephoning Internal calls You can call other handsets which are registered with your base station. This allows you to make internal calls free of charge. 1. Press , dial the relevant handset number and press OK to confirm. Pressing automatically dials the second handset if only two handsets are registered with the base station. -
Page 30: Enquiries
Telephoning Enquiries Internal enquiry call You are conducting a call and want to call an internal party without ending the external call. Internal enquiries are managed by the base station and are not dependent on your network operator's available services. External enquiry call Procedure: 1. -
Page 31: Call Transfer
Telephoning Call transfer Internal call transfer You can transfer the call you are conducting to another handset (= switching). 1. Press and dial the handset to which you wish to transfer the call. The external caller is put on hold. 2. -
Page 32: Three-Way Conference
Telephoning Three-way conference You can use the conference assistant to set up a three-way conference with 2 external call parties. 1. Scroll to NET FUNCTIONS CONFERENCE ASSISTANT and press OK to confirm. 2. Dial the number of the call partner or search for it in the directory. Once the connection is set up, tell the call partner that you are setting up a three-way conference call. -
Page 33: Directory
Directory You can store up to 200 names and numbers in the directory on each handset. Every entry contains a name and telephone number. Names can be up to 16 letters long and numbers up to 24 digits long. Directory entries Adding a new entry If the telephone is in standby mode: 1. -
Page 34: Editing Entries
Directory Editing entries 1. Press the softkey under DIRECTORY. Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Edit the name and/or number and save the entry. Deleting directory entries/entire directory You can delete individual entries or the entire directory. -
Page 35: Copying Directory Entries
Directory Copying directory entries If you operate several handsets, you can copy entries from one handset to another. This way, you only have to enter names and numbers once. While you are copying entries from one handset to another, you can make external calls on another handset registered with the base station. -
Page 36: Sim Card
Directory SIM card Copying to the SIM card You can copy entries from your mobile phone SIM card to your telephone (and vice versa). Copied entries are added to entries already saved. You can copy entries individually or in their entirety. Note Names can be up to 16 letters long and numbers up to 24 digits long. -
Page 37: Etv ® Online
Online ® Online query ® Online is a service which gives you direct access to the Swisscom electronic directory (ETV ® = Elektronisches Teilnehmer-Verzeichnis, Swisscom Directories AG). As soon as an unknown number appears on your display, you can press to access the ETV ®... -
Page 38: Calls List
Use to scroll through the list to find the entry you are seeking, and press the softkey under OPTION. 2. Write and send your SMS message. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network. -
Page 39: Saving Numbers From The Calls List To The Directory
1. Press . Scroll through until you reach the entry you are seeking. 2. Press the softkey under OPTION and delete the entry or the entire list. * Function dependent on network operator. CLIP is transferred in the Swisscom ISDN network. -
Page 40: Audio
Audio Procedure: 1. Press the softkey under MENU. Press to scroll to AUDIO ad press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Handset/base station ringer You can programme different ringer melodies for each MSN on the handset and base station, to signal external and internal calls. -
Page 41: Beeps
Audio Beeps Your telephone supports various tones which you can activate or deactivate: Key beeps Every time a key is pressed, a brief beep is heard. Range beeps A warning beep is sounded if you exceed the maximum range. Move closer to the base station. -
Page 42: Family
Family Procedure: 1. Press the softkey under MENU. Press to scroll to FAMILY and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Direct call (baby call) If you activate direct call on your telephone, the handset dials a preprogrammed number when any handset key is pressed. -
Page 43: Room Monitoring (Baby Surveillance)
Family Room monitoring (baby surveillance) You can set a baby call/noise alarm. Once this function is set, your phone monitors noises in its immediate vicinity and triggers a call to the programmed number if the noise exceeds a set level (defined by the user). The person called hears the noises and is alerted to the fact that, for instance, a child is crying in the room. -
Page 44: Call Costs
You can display the cost or duration of a call. The following settings must be made befo- re you can display costs: Charge factor The factor for the Swisscom ISDN network is FR. 0.10. This factor is automatically trans- mitted for every outgoing call. Currency To display costs accurately, you may need to set the currency (Switzerland: FR.). -
Page 45: Calendar/Clock
Calendar/clock Procedure: 1. Press the softkey under MENU. Press to scroll to CALENDAR/CLOCK and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Appointments Your telephone also acts as an appointments reminder: You can set 5 different appoint- ment reminders. -
Page 46: Network Functions (Supplementary Services)
Network functions (supplementary services) Network functions are dependent on your network operator. Find out about availability and charges, if applicable. Procedure: 1. Press the softkey under MENU. Press to scroll to NET FUNCTIONS and press OK to confirm. 2. Scroll to the relevant submenu and make the relevant settings: Call forwarding Call forwarding allows callers to reach you even if you are not near your own telephone. -
Page 47: Call Anonymously (Identification Restriction)
Network functions (supplementary services) Call anonymously (Identification restriction) When you call someone, your number is shown on the other person's phone if it sup- ports this function. You can program your MSN so that your calling line ID is suppressed (see section on “MSN settings”). -
Page 48: Recall
An activated callback can be deactivated (= deleted) in the relevant menu. Malicious Call Identification (MCID) This service is available from Swisscom on request. Once Swisscom has activated the ser- vice, malicious calls are registered during the call and up to 20 seconds after the receiver is replaced. -
Page 49: Combox
Network functions (supplementary services) Combox Swisscom offers the option of setting up a network answer machine (Combox). Check whether this network function is available, the associated charges (if applicable) and the functions provided by this service. is displayed to alert you to new messages (if provided by network operator). -
Page 50: Access To Voice Portal
Access to voice portal The access to the voice portal of Swisscom Fixnet AG is preprogrammed in the directory with «Voice Portal» (access number 0848 849 850). Select: • Directory • «Voice Portal» • Press • The access number of the voice portal is dialled. -
Page 51: Sms
SMS – Short Messaging Service Sending and receiving SMS messages is a network function. To send and receive SMS messages, your telephone line must have active Caller Identification Presentation (CLIP) and Connected Line Presentation (COLP)*. Check with your network operator to find out whether the SMS network function is available and about charges, if applicable. -
Page 52: Inbox
Inbox New SMS messages are signalled in the display by and saved in the inbox. Press the softkey under INBOX to read new SMS messages. Or BACK, to read SMS messages later. Once you have read the SMS messages, you can answer, forward, save or delete them or call the sender. -
Page 53: Templates
Select which service centre you want to use for sending SMS messages. SMS alert on/off If activated, a brief beep is heard every time a new SMS message is received. * Your telephone is delivered with the Swisscom access number, 081 286 61 30, preprogrammed. -
Page 54: Answer Machine
Answer machine (Top A421 ISDN only) You can operate your answer machine: from the base station from the handset remotely from an external DTMF telephone Your telephone is delivered with the answer machine switched on (default setting). Select MSN (answer machine is in standby): Press on the base station, the current MSN is displayed. -
Page 55: Operating The Answer Machine From The Handset
Answer machine (Top A421 ISDN only) Operating the answer machine from the handset You can switch your answer machine on and off, listen to messages and program set- tings from any registered handset. On/off 1. Press the softkey under MENU. Press to scroll to ANSWER MACHINE and press OK to... -
Page 56: Deleting An Outgoing Message
Answer machine (Top A421 ISDN only) Deleting an outgoing message Select the relevant outgoing message and delete it. The message can only be deleted if it has been played back. Selecting an outgoing message Select your preferred message mode and the outgoing message which will greet your callers. -
Page 57: Delete Messages
Answer machine (Top A421 ISDN only) Delete messages 1. Press the softkey under MENU, press to scroll to ANSWER MACHINE and press OK to confirm. 2. Select DELETE MESSAGES and press YES to confirm. This deletes all old messages. Listening over the handset Press the softkey under LISTEN as soon as the answer machine accepts a call. -
Page 58: Sms Notification
Answer machine (Top A421 ISDN only) SMS notification* If this function is activated and you have entered a destination number, an SMS is sent to alert that you have received a new answer machine message. Operating the answer machine on the base station On/off Press Playing, repeating, deleting and skipping messages... -
Page 59: Answer Machine Settings
Answer machine (Top A421 ISDN only) Answer machine settings Procedure: 1. Press the softkey under MENU. Press to scroll to SETTINGS in the ANSWER MACHINE menu and press OK to confirm. 2. Make the settings in the relevant submenu: Answer delay and time saver mode The answer delay function allows you to specify the delay, in seconds (0, 5, 10, 15, 20, 25 or 30), before the answer machine accepts the call. -
Page 60: Remote Activation Of Answer Machine
Answer machine (Top A421 ISDN only) Remote activation of answer machine If you have forgotten to switch your answer machine on, you can do this remotely from an external telephone. Dial your number and let it ring 12 times. Enter your 4-digit security PIN and press to switch on the answer machine. -
Page 61: Settings
Settings Language Procedure: 1. Press the softkey under MENU. Press to scroll to LANGUAGE in the SETTINGS menu and press OK to confirm. 2. Set the preferred display language. Display texts will appear in the set language (EN, DE, FR, IT). Presentation Procedure: 1. -
Page 62: Display
Settings Display • Font You can choose between large and small fonts. If you select “large”, fewer characters will appear on the display (the rest are “cut off”). • Contrast To optimise legibility, you can adjust the display contrast. • Menu colour Define the preferred colour. -
Page 63: System Pin
• We recommend that you change the system PIN to protect your telephone against unauthorised access. • Attention: Please take good note of your new system PIN! If you forget it, Swisscom will need to intervene and will charge you for this service. See “PBX access”. -
Page 64: Range
Settings Range You can use up to 6 repeaters to extend the range and receiving power of your base sta- tion. The repeaters must first be registered and activated on the base station. Procedure: 1. Press the softkey under MENU. Press to scroll to RANGE in the... -
Page 65: Msn Settings
Settings MSN settings Assigning an MSN Your telephone can manage up to 5 Multiple Subscriber Numbers (MSN). You must have at least one MSN programmed in order to use your telephone. 1. Press the softkey under MENU. Press to scroll to SETTINGS and press OK to confirm. -
Page 66: Additional Handsets/Base Stations
Additional handsets / base stations Registering additional handsets You can register up to 6 handsets with the base station. The base station must be within range. Note If you purchase additional handsets for your base station, • the batteries must first be fully charged! •... -
Page 67: Pbx Access
PBX access Compatibility You can also connect your telephone to an ISDN private branch exchange. The functionality is dependent on your PBX type. Contact your network operator for further information. Exchange Access Code EAC You may need to enter an exchange access code (e.g. 0) to allow the public exchange to assign an external line for external calls or for calling back numbers in the calls list. -
Page 68: Maintenance
Maintenance Reset You can reset the telephone to default status as follows: Procedure: 1. Press the softkey under MENU. Scroll to MAINTENANCE in the SETTINGS menu. Press OK to confirm. 2. Select the handset or base station, press RESET and press OK to confirm. The default settings are restored. -
Page 69: Important Information
This device is designed for operation on the Swiss ISDN network. The declaration of conformity may be viewed at: www.swisscom.com under Online Shop, Telephones, Declarations of Conformity, or can be ordered from the following address: Swisscom Fixnet AG... -
Page 70: Guarantee
Important information Guarantee The guarantee period is 2 years from the date of purchase. In the event of repairs under guarantee, the defective product must be accompanied by a guarantee card completed and stamped by the sales outlet. The guarantee does not cover damage resulting from inappropriate use, normal wear and tear, or intervention by third parties. -
Page 71: Rechargeable Batteries
Defective batteries are not replaced free of charge. This applies to leased and purchased telephones. Help For general questions on products, services etc., contact the Swisscom information desk (freephone 0800 800 800). Cleaning – when necessary Clean the telephone with a slightly damp cloth or an antistatic cloth.