Troubleshooting Guide - Oricom BB100 User Manual

Problem
Programming
Display
NOT AVAIL
Interference during
communications
Entries will not be
accepted in the
PHONEBOOK.
Time reset to 12:00
phone is in strange
mode
phone cannot make
call
Base Station does
not function
Handset does not
function

TROUBLESHOOTING GUIDE

Possible Cause
RF Interference occurs
during programming.
Out of range or close to
other electrical
appliances
Phonebook is full
The base power was
removed or base was
reset.
Multiple selection from
the Menu Structure.
The base unit may not be
correctly connected.
Network Failure
If connected to PBX
Error in connection or
lack of power supply.
Battery pack may not be
installed correctly.
Battery may need further
charging
Action Taken
Retry the programming; if possible move closer
near the phone base station.
Check the handset is not emitting the out of range
warning tone. If close to other electrical device
move away. You may need to reconsider the
location of your phone base if this problem
persists.
Up to 25 names and numbers can be stored in the
phone phonebook. Delete some of the older
entries to make more space for new one.
If the base power was interrupted, the time will also
reset or perform Default. Please set the time again.
Reset all the user-set features to the factory
DEFAULT.
Ensure the base unit is correctly installed and
connected. Make sure that the power is On.
Try making a call from another telephone.
If unsuccessful, contact your network supplier.
Make sure you have entered the correct PBX
access code in PBX feature of phone
Ensure that the Adaptor power has been properly
plugged into the power socket and the power is
turned on. Ensure that the AC power should
match the Adapter AC voltage.
Ensure that the batteries have been correctly
installed. Follow the polarity marking of the battery
and the drawing on the handset battery
compartment.
If phone does not work when first connected,
charge the handset for the recommended charging
period.
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