Oricom M500 User Manual
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Oricom M500 User Manual

Dect digital cordless phone with answering system
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Oricom M500
USER GUIDE
DECT Digital Cordless Phone with
Answering System
Keep this user guide for future reference.

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  • Page 1 Oricom M500 USER GUIDE DECT Digital Cordless Phone with Answering System Keep this user guide for future reference.

  • Page 2: Table Of Contents

    Contents Important Safety Instructions ........................1 Installing Your Phone ..........................4 Getting To Know Your Phone ........................5 Using Your Phone ............................10 Private Phonebook ............................ 14 Caller List (Network Dependent) ......................16 Phone Settings ............................18 Answering Machine ..........................24 Troubleshooting ............................

  • Page 3: Important Safety Instructions

    IMPoRtAnt sAFetY InstRUCtIons IMPORTANT SAFETY INSTRUCTIONS • Your phone can interfere with electrical equipment such as answering machines, TV and radio sets, clock radios and computers if placed too close. It is recommended that you • Avoid exposure of this telephone to moisture or liquid. position the base unit at least one metre from such appliances. • To prevent electric shock, do not open the handset or base • This telephone complies with applicable safety requirements cabinet. for exposure to radio waves (EMR). The mean power of this • Avoid metallic contact (e.g. metal clips, keys) between the telephone does not exceed 20mW limit at which point testing is battery contacts and charging conductors. required. • Privacy of communications may not be ensured when using this • There is a slight chance that the telephone could be damaged telephone. by an electrical storm. It is recommended that users unplug the phone from the mains supply and telephone socket during a • The earpiece of the handset may attract small metal objects storm. such as staples and pins. Care should be taken when placing the handset near these items. • Do not use the handset in an explosive hazard area such as where there is gas leaking. • This telephone is not designed for making emergency telephone • Follow the local regulations regarding the disposal of your calls when the mains power fails. Always have a corded phone available to be able to make and receive calls to emergency...
  • Page 4 If any of these are missing, please contact Oricom directly. ring and/or answer calls correctly. The phone has a REN of 1, and most other telephones have a REN of 1 unless marked otherwise. Twin Triple To use your handset and base together, you must be able to Base unit establish a radio link between them. The signal between the handset and the base is in accordance with the normal standards Cordless handsets for a DECT phone: Maximum range up to 300 metres outdoors or Charging cradle (including power adaptor) 50 metres indoors. The signal range may decrease if there is any large metal object AC Adaptor between the handset and the base, such as a refrigerator, a mirror, Line cord a filing cabinet, metallic doors or reinforced concrete. The signal strength may also be reduced by other solid structures like walls, User guide or by other radio or electrical interference. Handset Rechargeable Ni-MH Battery Pack 2.4V 500mAh CLEANING AND CARE Do not clean any part of your phone system with benzene, thinners Purchasing additional handsets or other solvent chemicals as this may cause permanent damage which is not covered by the Guarantee. You may expand your system by adding more handsets (M550). Every effort has been made to ensure high standards of reliability These can be purchased separately from the retailer where you for your phone system. However, if something does go wrong, purchased the product, or directly from Oricom (Australia). The please do not try to repair it yourself, but consult our Helpline. M500 can accommodate a total of 5 cordless handsets.
  • Page 5 IMPoRtAnt sAFetY InstRUCtIons Battery Warning packing materials, exhausted batteries and used phone. Wherever possible, recycle those materials. DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS PRODUCT, AS THERE IS A RISK OF EXPLOSION AND/OR INJURY. USE ONLY Ni- CAUTION MH RECHARGEABLE BATTERIES AS SPECIFIED IN THIS USER GUIDE. CONTACT ORICOM FOR REPLACEMENT BATTERIES. Use only the AC Adaptor supplied with this product. Incorrect adaptor polarity or voltage can seriously damage the unit. RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. Adaptor for base unit and charger: Never use non-rechargeable batteries. Use recommended type Base Unit AC Adaptor – Input: 230-240VAC 50/60Hz 150mA supplied with this product. Output: 6VDC 300mA • Never use alkaline or lithium batteries. This adaptor has Clear plug with offset to connect it to the base • Do not dispose of batteries in a fire, as they can explode. unit. • Do not open or mutilate the battery. Released electrolyte is Ext Charger AC Adaptor – Input 230-240VAC 50/60Hz 150mA corrosive and can cause damage to the eyes or skin. It can be Output: 6VDC 300mA toxic if swallowed. Battery Information – type NiMH (Rechargeable battery pack • Avoid contact with metal objects when handling the battery. Oricom part number BATPCK500) Electrical Rating 2.4V 500mAh These objects could short out the batteries or cause the conductor to overheat resulting in burns. • Do not attempt to recharge the battery cell by heating it. Sudden release of battery electrolyte can cause burns or irritation to the eyes or skin.

  • Page 6: Installing Your Phone

    InstALLInG YoUR PHone INSTALLING YOUR PHONE Battery performance In ideal conditions, fully charged batteries should give about 10 hours talk time or 100 hours standby time on a single charge. Note Connecting the base station that new batteries do not reach full capacity until they have been in normal use for several days. 1) Plug the AC Adaptor and line cord into the base station. The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less talk/standby time. 2) Plug the AC Adaptor into a mains socket, and Eventually they will need to be replaced. the line cord into your telephone line socket. Batteries and handset may become warm during charging. This is 3) Always use the cables provided in the box. normal. Warning: Use only the AC Adaptor with this If you have a Broadband line product. Using any other AC Adaptor may cause a hazard and cause the product not to work correctly. If you connect your telephone to a line TELEPHONE WALL with a broadband connection, you must Install the base unit in a position where the AC Adaptor will reach...

  • Page 7: Getting To Know Your Phone

    GettInG to KnoW YoUR PHone GETTING TO KNOW YOUR PHONE In idle mode: Press to access the call list Handset Overview In menu mode: Press to scroll up the menu items In Phonebook list / Redial list / Call List: Press to scroll up the list LEFT SOFT KEY During a call: Press to increase the earpiece volume In idle mode:Press to access the main menu During ringing: Press to increase the ringer volume In sub-menu mode: Press to confirm the selection During a call: Press to access Intercom/Phonebook/ Redial List/ Call List TALK ON RIGHT SOFT KEY(CLEAR/ BACK/MUTE/INTERCOM) In main menu mode: Press to go back to idle screen In idle / predialling mode: Press to make a call In sub-menu mode: Press to go back to previous level In Redial list / Call List / Phonebook list Press to make a call to During ringing: Press to answer a call In sub-menu mode: Press and hold to go back to idle screen In editing / predialling mode: Press to clear a character / digit In editing / predialling mode: Press and hold to delete all the DOWN characters / digits In idle mode: Press to access the redial list During a call: Press to mute/unmute the microphone In menu mode: Press to scroll down In idle mode:Press to intercom another handset In Phonebook list / Redial list / Call List: Press to scroll down the menu items the list...
  • Page 8 GettInG to KnoW YoUR PHone Base Station with Telephone Answering Machine (TAM) Control Press to increase playback Volume. SKIP BACKWARD SKIP FORWARD Press to repeat playing thd current message from Press to skip the current message and the beginning. play the next message. Press twice to skip back to thd previous message. Press to decrease the playback Volume. PLAY/STOP DELETE Press to play messages Press once to delete the message during playback Press to stop the message playback In idle mode, press and hold to delete all the old messages TAM ON /OFF Press to turn on the answering machine. Press again to turn off the answering machine.

  • Page 9: Display Icons And Symbols

    GettInG to KnoW YoUR PHone Display Icons and Symbols Indicates when the battery is fully charged. While icon flashes when the battery s charging. Internal block icon flashes when the battery is in final charging stage. The LCD display gives you information on the current status of the telephone. Indicates when the battery needs charging. Flashes when low battery power level is detected. Indicates when there are more characters or numbers in front of those being displayed. Indicates when there are more characters or numbers after Steady when the handset is in range of the base. Flashes those being displayed. when out of range of the base or not registered to the base. Press the MENU/OK key to access the main menu. Steady when an intercom call is in progress. Press the MENU/OK key to confirm the current selection. Flashes when there is an incoming internal call. Indicates new TAM message / new call in TAM message list Indicates a call is in progress on that handset. / call list. Indicates that Speakerphone is being used. Indicates more options available in lists, above or below. Indicates that your answering machine (TAM) is on and Press the C/MUTE key to start an intercom call. flashes when there is a new message. Press the C/MUTE key to go back to the previous menu level Indicates that the ringer is switched off. or cancel the current action. Steady when an alarm is set. Flashes when the alarm is Press the C/MUTE key to clear a character, stop the alarm, or sounding. mute/unmute the microphone during a call.
  • Page 10 GettInG to KnoW YoUR PHone Menu Structure Press <MENU/ OK> to enter a sub-menu or function. In idle mode, press <MENU/OK>to go to CALL LIST, the first option Press <Back> to go back to the previous level. in the menu list. Refer to the following for the menu structure. Press <UP> or <DOWN> to go to other options in the menu list. <UP/DOWN> Key Press <MENU> <UP/DOWN> <UP/DOWN> <UP/DOWN> <UP/DOWN> <UP/DOWN> <UP/DOWN> Main DEFAULT REGISTRATION ANS. MACHINE CALL LIST PHONEBOOK BS SETTINGS HS SETTINGS Menu P IN ? - - - - P IN ? - - - - MSG PLAYBACK ALARM...
  • Page 11 GettInG to KnoW YoUR PHone Text and Digit Entry Table Writing Tips: The following table shows you where each letter and punctuation 1. Once a character is selected, the cursor will move to the next character can be found, by using repeated presses of the position after a short pause. alphanumeric keypad. This will be helpful when storing a name in 2. You can move the cursor within the text with the <UP/DOWN> the phonebook and renaming your handset. keys to amend the text entry. In editing mode, a cursor is displayed to indicate the current text 3. Press <C> to delete the last character. entry position. It is positioned at the right of the last character 4. Press and hold <C> to delete the entire text string. entered. English Character Set Number Editing (For phone Alphanumeric Editing number editing, date/time editing) (For phonebook name editing and renaming handset ) 3rd 4th 5th 6th 7th 8th 9th 10th...

  • Page 12: Using Your Phone

    UsInG YoUR PHone USING YOUR PHONE NOTE You can also access the Call List by pressing <MENU/OK> twice. Call from the redial list Make a Call Press <DOWN/REDIAL> to access the redial list and press <UP/ Preparatory Dialling DOWN> to select the desired redial number. Enter the phone number and press <TALK> to connect to the line Press <TALK> to dial out the selected redial number. and dial the number. When entering the number, if you make a mistake, press <C> to delete digits. Call timer Direct Dialling Your handset automatically times the duration of every call. Press <TALK> to connect to the line and then enter the phone The call timer is displayed as soon as you answer a call or 15 number. seconds after dialling and remains on the screen for 5 seconds after the end of the call.

  • Page 13: Handset Speakerphone

    UsInG YoUR PHone NOTE Handset Speakerphone During a call, you can press SPEAKERPHONE to alternate between The display will still flash the <Call icon> and show CALL or the Caller Display number, when there is an incoming call, even if the ringer is turned off. To turn the ringer back on, hands-free speakerphone and normal handset use.
  • Page 14 UsInG YoUR PHone NOTE 3. Press <MENU/OK> to display “CONFIRM?”. 4. Press <MENU/OK> to confirm. All entries will be deleted and EMPTY If there are no numbers in the redial list, the display shows “ ”. the display will show “EMPTY”. Store a Redial Number into the Phonebook Find the Handset 1. Follow Steps 1 and 2 in section “Redial a Number from the Redial List”. You can locate the handset by pressing the Page button in the 2. Press <MENU/OK> and <UP/DOWN> to select ADD TO PB. middle of the front of the base station. All the handsets registered to the base will produce the paging tone and show "PAGING" on 3. Press <MENU/OK> and then enter the name you want to use in the display for 60 seconds.
  • Page 15 UsInG YoUR PHone Intercom Another Handset 4. Press <TALK> on the called handset to establish an internal call. 1. In idle mode, press <C/MUTE/INT> and all the other registered handset numbers will display, along with a "9". 5. Press <OFF> on the calling handset or put the calling handset on the charging cradle to end the current call with the external 2. Enter the number of the handset that you want to call, or enter party. "9" to call all handsets. 6. The external call is transferred to the called handset. 3. The called handset rings and <TALK> must be pressed on that handset to establish the intercom call. NOTE NOTE If the other handset has not answered the intercom call, you can stop the intercom and return to the external call by pressing <OFF>.

  • Page 16: Private Phonebook

    PRIVAte PHoneBooK PRIVATE PHONEBOOK Search for a Phonebook Entry In idle: Each handset can store up to 20 private phonebook entries with 1. Press <PHONEBOOK> to access the phonebook. names and numbers. Each phonebook entry can have a maximum 2. Enter the first letter of the name using the alphanumeric keys of 20 digits for the phone number and 12 characters for the name. (e.g. if it begins with C, press the 2 key three times), and then You can also select different ringtones for your phonebook entries. <UP/DOWN> to scroll to the entry you want. (Note: the different ringtones only play when you receive a call if you subscribe to Caller Display and the incoming number matches View a Phonebook Entry the stored number.) Phonebook entries are stored alphabetically In idle: by name. 1. Press <PHONEBOOK> to access the phonebook. Add a New Phonebook Entry 2. Press <UP/DOWN> to select the desired phonebook entry. In idle: 3. Press <MENU/OK> and <UP/DOWN> to select VIEW. 1. Press <PHONEBOOK> to access the phonebook.
  • Page 17 PRIVAte PHoneBooK 4. Press <MENU/OK> to display the current name. 1. Press <PHONEBOOK> to access the phonebook. 5. Edit the name and press <MENU/OK>. 2. Press <MENU/OK> and <UP/DOWN> to select PB STATUS. 6. Edit the number and press <MENU/OK>. 3. Press <MENU/OK> to display how much of the phonebook is being used, for example <14/20> means 14 entries are stored 7. Press <UP/DOWN> to select the ringtone and press <MENU/ out of the total 20 available spaces. OK> to confirm. Delete a Phonebook Entry In idle: 1. Press <PHONEBOOK> to access the phonebook. 2. Press <UP/DOWN> to select the desired phonebook entry. 3. Press <MENU/OK> and <UP/DOWN> to select DELETE. 4. Press <MENU/OK> to confirm, and the entry will be deleted. Delete all Phonebook entries 1. Press <PHONEBOOK> to access the phonebook. 2. Press <MENU/OK> and <UP/DOWN> to select DELETE ALL. 3. Press <MENU/OK> to display “CONFIRM?”.

  • Page 18: Caller List (Network Dependent)

    CALLs LIst CALLER LIST (NETWORK DEPENDENT) 1. Press <UP/CALLS> to access the call list. OR Press <MENU/OK> and <UP/DOWN> to show CALL LIST, the press OK. This feature is available if you have subscribed to the Calling Line Identification service with your network service provider. Your 2. Press <UP/DOWN> to select the desired entry. phone can store up to 10 received calls with date/time information 3. Press <#> to view the caller’s number if applicable. in the Call List. The number will be shown on the handset display 4. Press <MENU/OK>, <UP/DOWN> to show DETAILS, and then when the phone is ringing. If the number matches with one of the <MENU/OK> to display the date and time of the call. Press entries in your Private Phonebook, the caller’s name stored in the <MENU/OK> to go back to the previous screen. private phonebook will be displayed alternately with the number, and the handset will ring with the ringtone associated with that Store a Call List Number into the Phonebook phonebook entry. 1. Follow Steps 1 and 2 in Section “View the Call List”. If the call is from someone who withheld their number, e.g. by dialling 141, “WITHHELD” will display. 2. Press <MENU/OK> and <UP/DOWN> to show ADD TO PB. If the call is from someone whose number is unavailable, e.g. an 3. Press <MENU/OK> and then enter the name.
  • Page 19 CALLs LIst Delete an entry in the Call List 1. Follow Steps 1 and 2 in Section “View the Call List”. 2. Press <MENU/OK> and <UP/DOWN> to select DELETE. 3. Press <MENU/OK> to confirm. Delete all Call list entries 1. Follow Steps 1 and 2 in Section “View the Call List”. 2. Press <MENU/OK> and <UP/DOWN> to select DELETE ALL. 3. Press <MENU/OK> to display “CONFIRM?”. 4. Press <MENU/OK> to confirm. All entries will be deleted and the display will show “EMPTY”.

  • Page 20: Phone Settings

    PHone settInGs PHONE SETTINGS 5. Press <MENU/OK> to confirm. Set the Time Your phone comes with a selection of settings that you can change 1. Press <MENU/OK> and <UP/DOWN> to select HS SETTINGS. to personalise your phone the way you like it to work. 2. Press <MENU/OK> and <UP/DOWN> to select DATE & TIME. 3. Press <MENU/OK> and <UP/DOWN> to select SET TIME. Date and Time Settings 4. Press <MENU/OK> and then enter the time information in 24 If you subscribe to Caller Display, the time and date settings will hour format. be automatically updated by the network when you receive an incoming call. 5. Press <MENU/OK> to confirm. The Caller Display service only sends the month and date, not the NOTE year, so you may need to set the year. If time has been set before, the current time will display, otherwise, “HH:MM” will Change the Date Format display.

  • Page 21: Alarm Settings

    PHone settInGs Alarm Settings 3. Press <MENU/OK> and <UP/DOWN> to select ON/OFF. 4. Press <MENU/OK> to confirm. You can set an alarm time on this phone. When an alarm is set, the alarm icon < > is shown on the handset display. When the alarm NOTE time is reached, the alarm icon < > and “ALARM ON” flash on the handset display, and the alarm tone rings for 45 seconds. If ON is selected, you will be asked to set the alarm time. You can press any key to disable the alarm. Set the Alarm Time (If Alarm time is set to be ON) If the snooze function is activated, the alarm will sound again at 1. Follow Steps 1 to 4 in Section “Turn on/off the Alarm”.
  • Page 22 PHone settInGs Set the Ringer Melody for External Calls Set Alert Tones 1. Press <MENU/OK> and <UP/DOWN> to select HS SETTINGS. Three different alert tones are set on by default, but can be turned off, if desired. 2. Press <MENU/OK> and <UP/DOWN> to select RING SETUP. Key Tone - a single beep is emitted when you press a key. 3. Press <MENU/OK> and <UP/DOWN> to select EXT RING. Low Battery Tone - emitted while you are talking on the phone to 4. Press <MENU/OK> and <UP/DOWN> to select melody you want alert you that you need to charge the handset batteries. to hear for external calls. Out of Range Tone - emitted while you are talking on the phone to NOTE alert you to move closer to the base unit, before the call is lost. The respective melody will be played while browsing the ringtone list. 1. Press <MENU/OK> and <UP/DOWN> to select HS SETTINGS.

  • Page 23: Base Settings

    PHone settInGs Rename the Handset 4. Press <MENU/OK> to confirm. 1. Press <MENU/OK> and <UP/DOWN> to select HS SETTINGS. Base Settings 2. Press <MENU/OK> and <UP/DOWN> to select RENAME HS. Set the Base Ringer Melody 3. Press <MENU/OK> and change the name of your handset, 1. Press <MENU/OK> and <UP/DOWN> to select BS SETTINGS. using <C/MUTE> to delete letters and the alphanumeric keys to enter up to 10 letters for the name. 2. Press <MENU/OK> and <UP/DOWN> to select BS RINGER. 4. Press <MENU/OK> to confirm. 3. Press <MENU/OK> and <UP/DOWN> to select melody you want to hear for the base unit. Choose the Information to be Displayed in Idle NOTE You can choose to display time or handset name in your idle screen.
  • Page 24 Change the Flash (Recall) Time Step 5, you must enter the new system PIN at step 5 again. You may need to change the recall (flash) time if your phone is 7. Press <MENU/OK> to confirm connected to a PBX. The recall time options are SHORT (the default value of 100ms), MEDIUM (300ms) or LONG (600ms). Registration 1. Press <MENU/OK> and <UP/DOWN> to select BS SETTINGS. IMPORTANT: When you purchase your M500, all handsets are 2. Press <MENU/OK> and <UP/DOWN> to select FLASH TIME. already registered to your base, so you do not need to register 3. Press <MENU/OK> and <UP/DOWN> to select your desired them. Handset registration is only necessary when you buy extra flash time (SHORT, MEDIUM, LONG, with the current setting handsets or if a handset has become faulty. indicated by and asterisk to the right).
  • Page 25 PHone settInGs You can register additional handsets to have up to five handsets 1. Press <MENU/OK> and <UP/DOWN> to select DEFAULT. per base unit, with each handset's number (1 to 5) shown on its 2. Press <MENU/OK> to display “PIN?-----”. display. (Note: each handset can only be registered to one base.) 3. Enter the 4-digit system PIN (default 0000). To register a new handset to your base: 4. Press <MENU/OK> to display “CONFIRM”? 1. Press and hold <PAGE> on the base station for more than five 5. Press <MENU/OK> to confirm, and the phone will be reset to its seconds, to put the base station into registration mode. It will default settings. stay in registration mode for about 1 minute, so the following handset sequence must be completed within this time. 2. Press <MENU/OK> and <UP/DOWN> to select REGISTRATION. 3. Press <MENU/OK> to display “PIN?------”. 4. Enter the 4-digit system PIN (default 0000). 5. Press <MENU/OK> to confirm, and the display will show SEARCHING. If the handset registration is successful, you will hear a confirmation tone and the <antenna icon> will stop flashing. The handset will automatically be allocated the next available handset number. This handset number is shown in the handset display in standby mode. If the handset registration is unsuccessful, the <antenna icon> will still flash. Reset Your Phone You can reset your phone to the default settings. After a reset, all your personal settings, call list entries, redial list entries, and answering machine messages will be deleted but your phonebook...

  • Page 26: Answering Machine

    AnsWeRInG MACHIne ANSWERING MACHINE callers. They will not be able to leave you a message. 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. Your phone includes a telephone answering machine that records 2. Press <MENU/OK> and <UP/DOWN> to select TAM ON/OFF. unanswered calls when it is on. The answering machine can 3. Press <MENU/OK> and <UP/DOWN> to select ON or OFF. store up to 59 messages within the maximum recording time 4. Press <MENU/OK> to confirm. of approximately 15 minutes. As well as recording incoming messages, you can record memos for other users of your phone. • If answering machine is set to ON, <TAM ON icon> displays on the handset LCD. If the answering machine memory is full, the Handset will display TAM FULL alternately with the handsets name or time, depending • If answering machine is set to OFF, <TAM ON icon> will not on the handset standby display mode set (see section “Choose the display on the handset LCD. Information to be Displayed in Idle”), and you will have to delete some messages before any new ones can be recorded Listen to the Messages in the Answering Machine Some answering machine functions can be operated from the When new messages are recorded on the answering machine, base, including playing messages and turning the answering the <TAM icon> flashes on the handset display until all the new machine on or off. See section "Base Station with Telephone...

  • Page 27: Record Memo

    AnsWeRInG MACHIne NOTE Press <Key 5> to stop message playback. Press <Key 4> once to skip to repeat playing the current message A <STAR icon> is placed at the centre of the bottom of the handset display to indicate that it is a new message. from the beginning. Press twice to skip backward to play the previous message. When a message has been played, the <STAR icon> will disappear and will not be shown when you listen to this message again.
  • Page 28 AnsWeRInG MACHIne 3. Press <MENU/OK> to start memo recording and mode automatically after some messages have been deleted. “RECORDING” is displayed. Set the Outgoing Message (OGM) Language. 4. Press <MENU/OK> to stop memo recording and save the The answering machine announces the outgoing message when memo. it answers a call. There is a pre-set OGM for each of ANS & REC mode or ANSWER ONLY mode, which can only be in English or French (Francais) on this model. 4. Press <C> to stop memo recording without saving and return back to ANS. MACHINE menu. 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. Answering Machine Settings 3. Press <MENU/OK> and <UP/DOWN> to select TAM You can use the TAM SETTINGS menu through the handset to LANGUAGE.
  • Page 29 AnsWeRInG MACHIne NOTE 6. Press <MENU/OK> to start recording your personalised OGM and “RECORDING” is displayed on the screen. If a personalised OGM has not been recorded, the pre-set OGM will be played. 7. Press <MENU/OK> to stop and save your personalised OGM. Delete the Personalised OGM Your newly saved OGM will playback automatically. 1. Repeat Steps 1 to 6 in Section “Playback the OGM”. Alternatively, press <BACK> to return to previous screen without saving the personalised OGM. 2. Press <C> while the OGM is playing to delete your personalised OGM and return to the previous menu and the pre-set OGM is Playback and Delete the Outgoing Message (OGM) restored automatically. You can playback your own personalised OGM or the pre-set OGM NOTE for ANS &...
  • Page 30 AnsWeRInG MACHIne 4. Press <MENU/OK> and <UP/DOWN> to select your desired When the answering machine is on and takes a call, you can listen answer delay. to the caller leaving a message. You can then identify the caller and decide whether to take the call in person. 5. Press <MENU/OK> to confirm. If the answering machine is set to ON, when there is an incoming Set the Recording Time of Incoming Message message, the handset will display “SCREENING?”. You can set the maximum length of the recording time of the 1. Press <MENU/OK> to start call screening. Any Handset can incoming messages. listen to who is leaving the message and decide whether to pick 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. up the call or not. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. 2. The handset will display “SCREENING”. 3. Press <MENU/OK> and <UP/DOWN> to select RECORD TIME 3. You can adjust the earpiece volume by pressing <UP or (Available options: 60S, 120S, 180S, or UNLIMITED) DOWN>. 4. Press <MENU/OK> and <UP/DOWN> to select your desired recording time.
  • Page 31 AnsWeRInG MACHIne 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 7. Press <MENU/OK> to reconfirm. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. Activate or Deactivate the Remote Access 3. Press <MENU/OK> and <UP/DOWN> to select COMPRESSION. 1. Press <MENU/OK> and <UP/DOWN> to select ANS. MACHINE. 2. Press <MENU/OK> and <UP/DOWN> to select TAM SETTINGS. 4. Press <MENU/OK> and <UP/DOWN> to select your desired compression rate. 3. Press <MENU/OK> and <UP/DOWN> to select REMOTE ACC. 5. Press <MENU/OK> to confirm. 4. Press <MENU/OK> and <UP/DOWN> to select ON or OFF to Activate Remote Access turn the remote access on or off respectively. Your phone lets you check your messages, or otherwise operate 5. Press <MENU/OK> to confirm.
  • Page 32 AnsWeRInG MACHIne NOTE Functions If your answering machine is switched off, the phone will enter into the remote access Keys While message is mode after 14 rings. While message is playing not playing You can then enter the <KEY *> and the 4-digit remote access Delete the current message PIN (Default) Remote Access PIN is 0000) to activate the remote playing. access feature. Repeat playing the current message from the beginning. Press twice to skip backward to play the previous message.

  • Page 33: Troubleshooting

    tRoUBLesHootInG Troubleshooting Problem Possible cause(s) Solution(s) No dialling tone when a. T he connection cord of the base station is a. C heck the connections. Unplug and plug back in the mains. pressing <TALK ON> not plugged in. Check that the telephone cord has been plugged into the base b. T he adapter cord is not plugged in station and the phone socket. correctly in the base station. b. C heck the base station plug and the 230V plug (remove and c. A nother handset is using the base to plug-in). make a call. c. W ait until the line is unoccupied. d. W rong telephone line cord d. Use the original telephone line cord supplied When connect to a Dialling prefix is needed. Insert the dialling prefix PBX, no and/or wrong connection after dialling.
  • Page 34 tRoUBLesHootInG Problem Possible cause(s) Solution(s) Bad audio quality 1. I nterference from nearby electrical 1. T ry a different connection point, one that is away from other (crackles,echo, etc.). appliance. electrical appliances. 2. B ase unit is installed in a room with thick 2. I nstall the base unit in a DIFFERENT room OR use EXTENSION walls. leads. 3. T he handset is too far from the base unit. 3. Move CLOSER to the base unit. 4. I f you have Broadband/ADSL you need 4. E nsure a in-line ADSL fi lter is installed on all phone sockets an in line filter (not supplied) connected between wall plate and your phone. where this product connects to the phone 5. Contact your network service provider to check your line. socket. 5. Faulty telephone line. Phone does not ring 1. The ringer is off. 1. Turn ON the ringer.

  • Page 35: Technical Support

    tRoUBLesHootInG Problem Possible cause(s) Solution(s) The caller cannot a. The answering machine is turned off. a. Turn on the answering machine. leave a b. Message memory is full. b. Erase unnecessary messages. message. c. ANSWER ONLY mode is set. c. Change to ANS & REC mode. I cannot operate the a. Y ou are entering the wrong remote access a. I f you forget the remote access code, reset to the default answering machine code. settings. remotely. b. Y ou are pressing the dial keys too quickly. b. Press each key firmly. c. Y ou are using a pulse telephone. c. Try again using a touch tone phone. While recording an A call is being received. Answer the incoming call and try again to record your out going outgoing message or message later. listening to messages, the unit rings and recording stops. NOTE Technical Support If the fault persists...

  • Page 36: Warranty Information (Australia)

    Period. Batteries (if supplied) with this product are covered under Oricom warrants that the product is free from defects in materials this warranty for a period of 90 days. Oricom products are or workmanship during the Warranty Period. This Warranty in no manufactured using new materials or new and used materials way affects your statutory warranty rights under the Trade Practices equivalent to new in performance and reliability. Spare parts may Act 1974 or any other similar legislation. This Warranty does not be new or equivalent to new. Spare parts are warranted to be free extend to any product from which the serial number has been from defects in material or workmanship for thirty (30) days or removed, was purchased outside of Australia or that has been for the remainder of the Warranty Period of the Oricom branded damaged or rendered defective: product in which they are installed, whichever is longer. During the Warranty Period, Oricom will replace and where possible 1. as a result of lightning, over voltage, accident, misuse, abuse repair the defective product. All component parts removed under or other external causes; this Warranty become the property of Oricom. 2. the operation outside the normal use of the product; In the unlikely event that your Oricom product has a recurring 3. by the use of parts not manufactured or sold by Oricom; or failure, Oricom, at its discretion, may elect to provide you with a replacement product of its choosing that is at least equivalent to 4. by modification or service by anyone other than: your product in performance. (a) Oricom; or (b) an Oricom authorised service provider. Oricom does not warrant that the operation of the product will be The Warranty Period will be 12 months from the date of purchase of uninterrupted or error free. Oricom is not responsible for damage the product evidenced by your dated sales receipt. You are required that occurs as a result of your failure to follow the instructions that to provide proof of purchase as a condition of receiving warranty came with the product.
  • Page 37 WARRAntY InFoRMAtIon These terms and conditions together with any specific terms and conditions contained in the user guide to the product purchased constitute the complete and exclusive agreement between you and Oricom regarding the product. No change to the conditions of this Warranty is valid unless it is made in writing and signed by an authorised representative of Oricom. Oricom is not liable for any damages caused by the product or the failure of the product to perform, including any lost profits or savings or special, incidental or consequential damages. Oricom is not liable for any claim made by a third party or made by you on behalf of a third party. This limitation of liability applies whether damages are sought, or a claim made, under this Warranty or as a tort claim (including negligence and strict product liability), a contract claim or any other claim. However, this limitation of liability will not apply to claims for personal injury. Nothing in this Warranty excludes, restricts or modifies any condition, warranty, right or remedy which pursuant to the Trade Practices Act 1974 applies to this Warranty and which may not be so excluded, restricted or modified. For warranties that cannot be excluded, restricted or modified, Oricom limits the remedies available to those specified in the relevant legislation.

  • Page 38: Notes For Operation In New Zealand

    WARRAntY InFoRMAtIon Notes for operation in New Zealand Caller ID The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies Customers using non Telecom toll services should not use the dial with the minimum conditions for connection to its network. It back feature for local calls as this will incur a charge only the 7 indicates no endorsement of the product by Telecom, nor does it digit number should be dialled. Some of the CID services listed may provide any sort of warranty. Above all, it provides no assurance not be available in New Zealand. that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom’s network services. This device may be subject to ringing or bell tinkle when certain other devices are connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults service. This equipment shall not be set to make automatic calls to the Telecom “111” Emergency Service. This equipment may not provide for the effective hand-over of a call to another device connected to the same line. REN (RN for New Zealand) The REN (Ringer Equivalence Number) or (RN) is of significance only if you wish to connect more than 1 telephone to your telephone line. A standard telephone line has a maximum REN capacity of 3 (RN of 5). It is possible to connect 3 (5) devices with a REN of 1 (RN of 1) with no degradation to the product’s performance. Exceeding this limit may cause the volume of the ringer in any phone to decrease or not ring at all.

  • Page 39: Customer Support

    CUstoMeR sUPPoRt Customer Support If you suspect your product is not functioning to specification, before making a warranty claim please use the following resources. - Troubleshooting Guide in this user guide - Online Frequently Asked Questions - www.oricom.com.au - Email our customer support team on support@oricom.com.au - Contact Oricom Customer Support team on 1300 889 785 or 02 4574 8888 (Monday to Friday 9am to 5pm EST) Please retain your purchase receipt and attach to the back page of this user guide. Visit www.oricom.com.au to register your product online...
  • Page 40 Australia Customer Support Oricom International Pty Ltd Email: support@oricom.com.au Locked Bag 658 Web: www.oricom.com.au South Windsor, NSW 2756 Phone: 1300 889 785 Fax: (02) 4574 8898...

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