Troubleshooting - Oricom 8000 User Manual

Troubleshooting

Problem Possible cause(s)
No dial tone on the 1. The base unit is not properly connected.
cordless handset. 2. Too far from the base unit.
3. Battery charge is low.
4. Incorrect battery polarity.
5. Re-register handset.
Antenna symbol is 1. The handset is not registered. If the handset is
fl ashing. unregistered, it displays UNREGISTERED.
2. The handset is out of range.
3. The product is not properly connected.
No tone when the 1. The handset is not placed properly on the charger.
cordless handset is 2. Charging contacts are dirty.
placed on the charger. 3. No power connection to base unit.
4. The handset's power is turned off.
Handset charged for 1. Handset batteries are defective.
24 hours but Battery 2. Handset is not placed properly on the charger.
icon remains empty. 3. Battery installed incorrectly.
4. The product is not properly connected.
No symbol on the 1. Batteries are empty.
display. 2. The product is not properly connected.
Can't transfer a call. 1. Handset is busy.
2. Handset is out of range.
3. Wrong handset number.
APPENDIX
Solution(s)
1. Check CONNECTION to power and telephone line.
2. Move handset CLOSER to base unit.
3. CHARGE battery.
4. RE-INSERT batteries and check + and .
5. Handset not registered.
1. REGISTER the handset.
2. Move CLOSER to the base unit.
3. Check power CONNECTION to the base.
1. Lift handset off the charger carefully and REPOSITION correctly.
2. CLEAN charging contacts with a clean and dry cloth.
3. Check power CONNECTION to the base.
4. CHECK batteries.
1. REPLACE with new AAA rechargeable Ni-MH batteries.
2. CHECK to make sure the battery icon is scrolling.
3. RE-INSERT batteries and check + and .
4.Check power CONNECTION to the base.
1. CHARGE batteries.
2. Make sure your product is properly PLUGGED-IN.
1. Check ALL handsets and END all calls.
2. Move handset CLOSER to base unit.
3. Check HANDSET NUMBER.
38