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Troubleshooting
Toro designed and built your lawn mower for trouble-free operation. Check the following components and items carefully.
If a problem continues, call 1-877-636-iMow (1-877-636-4669) for service.
PROBLEM
Lawn mower does not start ( No
Wire Signal display)
Lawn mower does not start ( Path
Blocked display)
Lawn mower does not start ( Wire
Too Close display)
Lawn mower strikes an object
while mowing the edge
Lawn mower stops ( Recharge
Battery display)
Lawn mower stops ( User Help
Needed display)
Lawn mower does not cut the
grass ( Mowing Problem display)
Lawn mower moves but does not
mow ( Normal display)
POSSIBLE CAUSES
1. The perimeter switch is not
turned on or is not properly
connected.
2. The perimeter wire is damaged
or cut.
3. The lawn mower is directly on
the perimeter wire.
1. The lawn mower bumps into an
obstacle at the beginning of its
motion.
1. The lawn mower is initiated
over or too close to the
perimeter wire.
1. The perimeter wire is too close
to the object.
1. The battery pack is not
charged.
1. The lawn mower is stuck.
2. The lawn mower is trapped
between two obstacles.
1. The cutting height is too low.
2. The grass is wet.
3. The underside of lawn mower
deck is clogged with clippings.
4. The grass is too tall for the
lawn mower.
1. The lawn mower is set to
Mowing Off .
25
CORRECTIVE ACTION
1. Make sure that the perimeter
switch is turned on and
properly connected.
2. Look at the perimeter switch
(Wire Disconnected Indicator)
and check for a broken or cut
perimeter wire; repair the wire
if necessary.
3. Move the lawn mower off the
perimeter wire and press the
Go button.
1. Move the lawn mower away
from the obstacle and press the
Go button.
1. Move the lawn mower away
from the perimeter wire.
1. Set the wire at a greater
distance from the obstacle.
1. Charge the battery pack for 24
hours.
1. Move the lawn mower.
2. Set the lawn mower away from
the obstacles.
1. Raise the cutting height.
2. Allow the grass to dry before
mowing.
3. Clean the underside of the lawn
mower deck.
4. Cut the grass with a
conventional lawn mower, then
mow again with the robotic
lawn mower to the final height.
1. If so, change to Mowing On in
the preferences menu.
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