D-Link DCS-5029L User Manual

Hd pan & tilt day/night network camera
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Version 1.11 | July 29, 2015

User Manual

HD Pan & Tilt Day/Night Network Camera
Cloud Camera
DCS-5029L

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  Summary of Contents for D-Link DCS-5029L

  • Page 1: User Manual

    Version 1.11 | July 29, 2015 User Manual HD Pan & Tilt Day/Night Network Camera Cloud Camera DCS-5029L...
  • Page 2: Manual Overview

    Manual Overview D-Link reserves the right to revise this publication and to make changes in the content hereof without obligation to notify any person or organization of such revisions or changes. Information in this document may become obsolete as our services and websites develop and change.
  • Page 3: Safety Instructions

    80 percent of the ampere ratings limit for the power strip. • To help protect your product from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). D-Link DCS-5029L User Manual...
  • Page 4: Warnings

    INCLUDING BUT NOT LIMITED TO, BROADBAND INTERNET SUBSCRIPTION SERVICES AND PRODUCTS; MOBILE INTERNET SUBSCRIPTION SERVICES, COVERAGE AND PRODUCTS; CAMERA MANAGEMENT SOFTWARE, AND; A NETWORK CONNECTION. D-LINK HAS NO CONTROL OVER SUCH SERVICES AND PRODUCTS AND EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY FOR THE FAILURE OF THE DEVICE OR ANY FEATURE THEREOF RESULTING FROM THE FAILURE OF ANY THIRD-PARTY SERVICE OR PRODUCT.
  • Page 5: Table Of Contents

    Add Media ..............52 Mounting Instructions ..............22 Add Event ...............54 What is mydlink? .................23 Add Recording ..............56 mydlink Apps ...............23 SD Card ...................58 Live Video ................24 Advanced ..................59 Camera Status ..............25 DI and DO ................59 SD Card ...................26 D-Link DCS-5029L User Manual...
  • Page 6 Admin ..................63 System ..................64 Firmware Upgrade ..............65 Status ....................66 Device Info ................66 Log ...................67 Help ....................68 Configuring the DCS-5029L without mydlink ....69 Troubleshooting ..............75 Technical Specifications ..........78 DI/DO Specifications ..............80 Contacting Technical Support ........81 Networking Basics ............82 Check Your IP Address...............82 Statically Assign an IP Address ..........83...
  • Page 7: Product Overview

    Section 1 - Product Overview Product Overview Package Contents DCS-5029L HD Pan & Tilt Day/Night Network Camera Ethernet Cable Audio In/Out Cable Power Adapter Mounting Kit Quick Install Guide If any of the above items are missing, please contact your reseller.
  • Page 8: Minimum Requirements

    • Safari® 5 or higher Windows® Users: Make sure you have the latest version of Java installed and enabled. Visit www.java.com to download the latest version. • A router (D-Link Cloud Router is recommended) Network Device and Service • An Internet connection •...
  • Page 9: Introduction

    Introduction The DCS-5029L HD Pan & Tilt Day/Night Network Camera is a versatile surveillance solution for your home or small office. The DCS-5029L is a complete system with a built-in CPU and Web server that transmits HD 720p video for superior image quality.
  • Page 10: Features

    Pan/Tilt for Wide Viewing Area Patrol a larger area with one camera, thanks to the DCS-5029L’s 340° pan and 105° tilt capability. You can use the Web interface to manually adjust the camera lens position, or set up to 24 pre-defined preset positions, enabling you to quickly move to frequently used points of interest.
  • Page 11: Hardware Overview

    *Note: If you see a white haze when viewing in night vision mode, the IR lights on the camera may be reflecting off a nearby surface. Try repositioning the camera in order to avoid glare from the IR LEDs. D-Link DCS-5029L User Manual...
  • Page 12: Rear View

    Press the reset button to return the device back to its factory default settings. Ethernet Port Connect 10/100 Ethernet devices such as computers, switches, and routers. DI/DO Port Attach digital I/O devices such as alarms or motion sensors. Power Receptor Connect to the supplied power adapter. D-Link DCS-5029L User Manual...
  • Page 13: Left And Right Side

    The external antenna increases the device’s range of connectivity. WPS Button Use WPS (Wi-Fi Protected Setup) to easily create a secure connection to your network. microSD Slot Insert a microSD card to store recorded images and video. D-Link DCS-5029L User Manual...
  • Page 14: Wireless Installation Considerations

    Section 2 - Installation Wireless Installation Considerations Your D-Link Wireless Network Camera lets you access your network using a wireless connection from anywhere within the operating range of your wireless network. However, the number, thickness and location of walls, ceilings, or other objects that the wireless signals must pass through, may limit the range.
  • Page 15: Installation

    Section 2 - Installation Installation There are three ways to set up your camera: Zero Configuration Setup: If you have a mydlink-enabled router (D-Link Cloud Router), this is the easiest way to set up your camera. Refer to “Zero Configuration Setup” on page Camera Setup Wizard: If you do not have a mydlink-enabled router, use the Camera Setup Wizard to guide you through installation and initial configuration of your camera.
  • Page 16: Zero Configuration Setup

    (both wired and wireless) to your camera, and add the camera to your mydlink account. If you do not have a D-Link Cloud Router, you can use the Setup Wizard. Refer to “Camera Setup Wizard” on page...
  • Page 17 Explorer, Chrome, Firefox, or Safari) and log in to your mydlink account. Step 4 The mydlink page will automatically check for new devices. Once mydlink detects your camera, a notice will appear that says, Zero Configuration (at the bottom of the screen). Click the notification to continue. D-Link DCS-5029L User Manual...
  • Page 18 If you notice a white haze when viewing in night vision mode, the night vision light on the camera may be reflecting off a nearby surface. Try repositioning the camera. D-Link DCS-5029L User Manual...
  • Page 19: Wps - Push Button Setup

    If you have a D-Link Cloud Router and an active mydlink account, the easiest way to create a secure wireless connection is by using the WPS Button on the back of the DCS-5029L. After you complete Step 3 below, you can register your camera with mydlink.
  • Page 20: Camera Setup Wizard

    10 seconds while the device is powered on. Note: At the end of the Setup Wizard, you can click Go To Camera if you wish to access the Configuration Utility. Refer to “Using the Web Configuration Utility” on page D-Link DCS-5029L User Manual...
  • Page 21: Manual Hardware Installation

    Connect the Power Cable and Ethernet Cable Step 1 Attach the power supply to the power receptor located on the back of the DCS-5029L and connect it to a wall outlet or surge protector. Power is confirmed when the Power LED is lit.
  • Page 22: Mounting Instructions

    Do not overtighten the screws as this may crack the mounting bracket. 5. Align the camera base mounting guides with the camera shoe and thumbscrew on the arm mount. Tighten the thumbscrew to lock the camera in place. D-Link DCS-5029L User Manual...
  • Page 23: What Is Mydlink

    You can add the DCS-5029L to your mydlink account during the Setup Wizard. After downloading one of the mydlink apps (see below), you will be able access the camera with your smartphone or tablet.
  • Page 24: Live Video

    Section 3 - mydlink Portal Live Video The DCS-5029L is a mydlink-enabled camera, which means you can register your camera with a mydlink account. This will allow you to use the mydlink Cloud Services, which include free access to the mydlink portal website.
  • Page 25: Camera Status

    • For a wired connection, make sure the Ethernet WPS not in use connection between your camera and router is secure. • If the Power LED is off, check the power source. Successfully connected Blue Blinking Trying to connect D-Link DCS-5029L User Manual...
  • Page 26: Sd Card

    SD Card tab to locate videos for viewing. Recording Date: Select the recording date and time from the drop-down menu. Click GO to view recorded video from your microSD card. D-Link DCS-5029L User Manual...
  • Page 27: Settings

    Click to configure advanced features for your camera. The Settings: Username will be admin by default. Enter your Password for the camera (not your mydlink password). Remove Device: Click if you want to remove and un-register the camera from your mydlink account. D-Link DCS-5029L User Manual...
  • Page 28: Configuration

    After completing the Camera Setup Wizard, you are ready to use your camera. The camera’s built-in Web configuration utility is designed to allow you to easily access and configure your DCS-5029L. There are two ways in which you can access your camera’s Web configuration interface:...
  • Page 29: Live Video

    You can select the preferred language for the Web interface from this drop-down menu. Note: If the live image is blurry or out of focus, you can adjust the focus by rotating the manual focus adjustment ring that surrounds the camera lens. D-Link DCS-5029L User Manual...
  • Page 30: Control Table

    Starts the automatic panning function. The ROI will pan from back and Auto Pan forth within the FOV (field of view). Stop Stops the automatic panning function. Preset Path Starts the camera's motion along the predefined path. D-Link DCS-5029L User Manual...
  • Page 31 Click to end audio from a microphone connected Talk Button to your PC to the speakers connected to the camera. Click again to stop audio out. Press this button to start and stop digital Start/Stop Digital Output output. D-Link DCS-5029L User Manual...
  • Page 32: Setup

    Setup Wizards The Camera Setup Wizard* is just one of the wizards provided for installation. There is also an Internet Connection Setup Wizard, which gives step- by-step instructions for simply configuring your new DCS-5029L and connecting it to the Internet. Internet You can use the wizard’s step-by-step instructions to...
  • Page 33: Internet Connection Setup Wizard

    Internet Connection Setup Wizard The Internet Connection Setup Wizard will guide you through a step-by-step process to configure your DCS-5029L and connect the camera to the Internet. Click Next to continue. Select what kind of Internet connection your camera should use:...
  • Page 34 Click Next to continue. This page displays a summary of your settings. Click Apply to save and activate your settings. (Click Back if you need to change your settings.) D-Link DCS-5029L User Manual...
  • Page 35: Motion Detection Setup Wizard

    “Motion Detection” on page 46 for more information about how to configure motion detection. Step 2 Select Always to always detect motion. Otherwise, for motion detection based on a customized schedule, click From and specify the day(s) and hours. D-Link DCS-5029L User Manual...
  • Page 36 Enter the corresponding information for your e-mail or FTP account. Click Next to continue. Step 4 You have completed the Motion Detection Wizard. Please verify your settings and click Apply to save them. Wait a few moments while the camera saves your settings and restarts. D-Link DCS-5029L User Manual...
  • Page 37: Network Setup

    Internet using PPPoE. Click on Enable and enter the User Name and Password provided to you by your ISP or network administrator. PPPoE Status: Displays the PPPoE status as either active or inactive. D-Link DCS-5029L User Manual...
  • Page 38 IP address, specify an optional IP address, specify an optional router and an optional primary DNS. Enable Multicast The DCS-5029L allows you to multicast each of the available streams for stream: using a group address. You can specify the TTL value for each stream.
  • Page 39: Wireless Setup

    If you select WPA-PSK or WPA2-PSK for your authentication type, you must specify what type of encryption your wireless network uses. Key: If you select WPA-PSK or WPA2-PSK for your authentication type, enter the Key (also known as password) for your wireless network. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 40: Dynamic Dns (Ddns)

    Enter your Password used to connect to the DDNS server. Timeout: This allows you to specify the periodic update time for notifying the DDNS server of the camera’s current IP address. Status: Displays the connection status as Active or Inactive. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 41: Image Setup

    Mask Setting: rectangular areas on the screen that should be blocked from recording and taking snapshots with your DCS-5029L. You may click and drag the mouse cursor over the camera image to draw a privacy mask area. Right click on the camera image to bring up the following menu options: Disable All: Disables all mask areas.
  • Page 42 Sharpness: Select a number from 0 to 8 to specify how much sharpening to apply to the image. Mount Type: Select the mount type , either Ceiling or Desktop, to ensure the PTZ controls respond accurately. D-Link DCS-5029L User Manual...
  • Page 43: Audio And Video

    Check this check box to mute outgoing audio. Audio out Select a number from the drop-down menu representing the amount volume level: of gain applied to outgoing audio. A higher number increases volume. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 44: Ptz Setup

    You can choose a value between 0 and 10, with 0 being the slowest. Click the Test button to view the camera movement at the selected pan speed. Proceed to the next page for instructions for creating a preset sequence. D-Link DCS-5029L User Manual...
  • Page 45 When you have the preset points in the preferred order, you can click the Test button to view the preset sequence. D-Link DCS-5029L User Manual...
  • Page 46: Motion Detection

    Section 4 - Configuration Motion Detection This section allows you to set up motion detection on your DCS-5029L. You can define a specific area that will be monitored by your camera. Enable Video Check this box to enable the motion detection feature of your camera.
  • Page 47: Sound Detection

    Specifies the measurable detection level. When the sound level exceeds the detection level, the camera will trigger an event. Enter a value between 50 and 90. The higher the number, the less sensitive the camera will be. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 48: Time And Date

    When Synchronize NTP Server is not enabled, you can set the date and Time Manually: time of the internal system clock manually. Or you can click on Copy Your Computer’s Time Settings to automatically set the date and time based on your computer’s settings. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 49: Event Setup

    Event Setup In a typical application, when motion is detected, the DCS-5029L sends images to a FTP server, using e-mail for event notification. As shown in the diagram below, an event can be triggered by various sources, such as motion detection or external digital input devices. When an event is triggered, a specified action will be performed.
  • Page 50 2. To delete an item, select the name from the drop-down menu of Server, Media, Event, or Recording and click Delete. 3. To edit an item, click on the item name and a window will open for modifying the selected item. D-Link DCS-5029L User Manual...
  • Page 51: Add Server

    FTP: Enter the configuration for the target FTP server account. Network Storage: Specify a network storage device. Only one network storage device is supported. SD Card: Use the camera's onboard SD card storage. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 52: Add Media

    “Audio and Video” on page 43 for more information on video profiles. Pre-event Set the number of seconds to record before the main recording: event video clip starts. You can record up to three seconds of pre-event video. D-Link DCS-5029L User Manual...
  • Page 53 System log: Select this option to set the media type to system logs. This will save the event to the camera system log, but will not record any snapshots or video. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 54: Add Event

    Triggers an event when the network connection is lost. Passive Infrared Triggers an event when the PIR sensor is activated by Sensor: moving infrared objects, even in a dark environment. Sound Detection: Triggers an event when sound is detected. D-Link DCS-5029L User Manual...
  • Page 55 Select Always for 24 hours per day, or select From and enter the time interval using the drop-down menu. Trigger D/O: Check the box to trigger the digital output for a specific number of seconds when an event occurs. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 56: Add Recording

    Note: When you specify the total cycling recording size, make sure that you leave enough HDD space for the size that is specified. Otherwise, the recording will stop D-Link DCS-5029L User Manual...
  • Page 57 If you select this option, files will be separated based for recording: on the maximum length you specify. File Name Prefix: The prefix name will be added on the file name of the recording file(s). Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 58: Sd Card

    If picture files are stored on the microSD card, click on the link and locate the file you would like to view. Format SD Card: Click this button and the system will automatically format the microSD card and create folders for pictures and video. D-Link DCS-5029L User Manual...
  • Page 59: Advanced

    Therefore events are triggered when the device status changes to "Open." N.O. stands for Normally Open. This means that the normal state of the circuit is open. Therefore events are triggered when the device status changes to "Closed." Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 60: Icr And Ir

    ICR filter is removed. Schedule: Click Schedule, and the IR light will turn on or off according to the schedule that you specify. Select a starting time (From) and ending time (To) from the drop-down menu. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 61: Https

    Displays the Status and other details about the certificate. Information: Note: The certificate cannot be removed while the HTTPS is still enabled. To remove the certificate, you must first uncheck Enable HTTPS secure connection and then click Remove. Click Save Settings. D-Link DCS-5029L User Manual...
  • Page 62: Access List

    Section 4 - Configuration Access List Here you can set access permissions for users to view your DCS-5029L. A total of seven lists can be created for the Allow list and the Deny list. Allow List: The list of IP addresses that have access to the camera.
  • Page 63: Maintenance

    Privacy Control: Check the box to enable privacy control. Click Privacy On to put the camera in Privacy Mode, and click Save. (When privacy mode is turned on, the camera lens is hidden.) D-Link DCS-5029L User Manual...
  • Page 64: System

    Then select a schedule by checking the boxes by the days of the week and selecting a time from the drop-down menu. Click Save to save your schedule. D-Link DCS-5029L User Manual...
  • Page 65: Firmware Upgrade

    Section 4 - Configuration Firmware Upgrade Your current firmware version and date will be displayed on your screen. You can click on the link to go to the D-Link Support Page and check for the latest firmware version available. To upgrade the firmware on your DCS-5029L, go to support.dlink.com and download the latest firmware from the D-Link Support Page to your local hard drive.
  • Page 66: Status

    Section 4 - Configuration Status Device Info This section displays important information about your camera and network settings, including the MAC Address and Firmware Version. D-Link DCS-5029L User Manual...
  • Page 67: Log

    This section displays log information for your camera, which is the list of events that occurred most recently. You can download the log by clicking the Download button, or clear the log by clicking the Clear button. D-Link DCS-5029L User Manual...
  • Page 68: Help

    Section 4 - Configuration Help Click on the link to the help topic for more information. D-Link DCS-5029L User Manual...
  • Page 69: Configuring The Dcs-5029L Without Mydlink

    For the basic setup of the DCS-5029L, follow the steps outlined in the Quick Install Guide. After you have completed the setup of the DCS-5029L as instructed in the Quick Install Guide, you will have an operating camera with an assigned IP address. Because you are using a router to share the Internet with one or more PCs, the IP address assigned to the network camera will be a local IP address.
  • Page 70 2. View the Network Camera Using Your Internet Explorer Web Browser Open a Web browser. In the address bar, type in the IP address that was assigned to the camera by the Setup Wizard. The DCS-5029L Live Video page appears with a window displaying live video from the camera. You are able to view this screen from any PC running Internet Explorer on your LAN.
  • Page 71 The Setup > Network page displays the port settings for your camera. If necessary, these ports can be changed if they are already in use by other devices (e.g. in a multiple camera environment). Note: Both the HTTP port and RTSP port are required to be opened for the DCS-5029L. D-Link DCS-5029L User Manual...
  • Page 72 Router Set-Up and Installation The following steps generally apply to any router that you have on your network. The D-Link DIR-655 is used as an example to clarify the configuration process. Refer to the router’s user manual for more information on router operation and configuration.
  • Page 73 The firewall security features built into the DIR-655 router prevent users from accessing the video from the DCS-5029L over the Internet. The router connects to the Internet over a series of numbered ports. The ports normally used by the DCS-5029L are blocked from access over the Internet.
  • Page 74 800. Not all routers are the same, so refer to your user manual for specific instructions on how to open ports. Enter valid ports in the Virtual Server section of your router. Please make sure to check the box next to the camera name on the Virtual Server List to enable your settings. D-Link DCS-5029L User Manual...
  • Page 75: Troubleshooting

    To reset your camera, use an unfolded paper clip to press and hold the RESET button on the back of your camera for about 10 seconds while your camera is plugged in. Reset Button D-Link DCS-5029L User Manual...
  • Page 76 7. The camera is producing noisy images. How can I solve the problem? The video images might be noisy if the camera is used in a very low-light environment. Try switching to night mode if you are consistently monitoring a low light area. D-Link DCS-5029L User Manual...
  • Page 77 *Note: The PIR sensor will operate most effectively when installed at the proper height. (Keep in mind that the average height of an adult in the United States currently ranges from about 5’ 4” for women to 5”10” for men.) D-Link DCS-5029L User Manual...
  • Page 78: Technical Specifications

    • RTCP • 640 x 360 at up to 30 fps • IP Filtering • 480 x 272 at up to 30 fps • QoS/CoS • 320 x 176 at up to 30 fps • Multicast D-Link DCS-5029L User Manual...
  • Page 79 • FCC Class B • Diagonal: 115° • ICES • CE-LVD PAN/TILT RANGE • CE • Pan Range: +170° to -170° (total 340°) • Tilt Range: +95° to -10° (total 105°) DIGITAL ZOOM • Up to 10x D-Link DCS-5029L User Manual...
  • Page 80: Di/Do Specifications

    A switch from DI to GND, activated by setting NO. or NC. Internal 5V Power External 3~12V Power GPIO GPIO DI Input DI Input PTC 1 PTC 1 DC3 V ~ 12V PTC 2 PTC 2 DO Output DO Output D-Link DCS-5029L User Manual...
  • Page 81: Contacting Technical Support

    • Hardware Revision (located on the label on the bottom of the network camera (e.g., rev A1)) • Serial Number (s/n number located on the label on the bottom of the network camera). You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.
  • Page 82: Networking Basics

    Check Your IP Address After you install your new D-Link wireless adapter and have established a wireless connection, by default, the TCP/IP settings should be set to obtain an IP address from a DHCP server (i.e., router) automatically. To verify your IP address, please follow the steps below.
  • Page 83: Statically Assign An Ip Address

    • Press the Windows key and then type IP. Click Settings on the right side and then click View Network Connections. • Right-click on the adapter which represents your D-Link wireless network adapter. • Highlight Internet Protocol Version 4 (TCP /IPv4) and click Properties.
  • Page 84 If you are using Windows Vista, click on Manage network connections along the left panel in the window. For Windows® 7, click on Change adapter settings. • Right-click on the Local Area Connection which represents your D-Link wireless network adapter which will be connected to your network.
  • Page 85: Warranty

    Any repair or replacement will be rendered by D-Link at an Authorized D-Link Service Office. The replacement hardware need not be new or have an identical make, model or part. D-Link may, at its option, replace the defective Hardware or any part thereof with any reconditioned product that D-Link reasonably determines is substantially equivalent (or superior) in all material respects to the defective Hardware.
  • Page 86 Software or to refund the portion of the actual purchase price paid that is attributable to the Software. Except as otherwise agreed by D-Link in writing, the replacement Software is provided only to the original licensee, and is subject to the terms and conditions of the license granted by D-Link for the Software.
  • Page 87 • The customer must submit with the product as part of the claim a written description of the Hardware defect or Software nonconformance in sufficient detail to allow D-Link to confirm the same, along with proof of purchase of the product (such as a copy of the dated purchase invoice for the product) if the product is not registered.
  • Page 88 Purolator Canada or any common carrier selected by D-Link. Return shipping charges shall be prepaid by D-Link if you use an address in Canada, otherwise we will ship the product to you freight collect. Expedited shipping is available upon request and provided shipping charges are prepaid by the customer.
  • Page 89: Limitation Of Liability

    FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT.
  • Page 90 The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user. D-Link DCS-5029L User Manual...
  • Page 91: Industry Canada Statement

    Appendix D - Warranty For detailed warranty information applicable to products purchased outside the United States, please contact the corresponding local D-Link office. Industry Canada Statement: This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 92: Registration

    Appendix E - Registration Registration Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights. Version 1.11 July 29, 2015 D-Link DCS-5029L User Manual...