Troubleshooting - Onkyo HTX-22HDXPAW Instruction Manual

Troubleshooting

If you have any trouble using the
HTX-22HDX, look for a solution in this sec-
tion. If you can't resolve the issue yourself,
contact your Onkyo dealer.
Before you contact your Onkyo dealer, try
resetting the HTX-22HDX, as follows:
To reset the HTX-22HDX to its factory
defaults, turn it on and, while holding
down the [LISTENING MODE] button,
press the [ON/STANDBY] button.
"Clear" will appear on the display and
the HTX-22HDX will enter Standby mode.
Note that resetting the HTX-22HDX will
delete all of your custom settings.
Power
Can't turn on the HTX-22HDX
• Make sure that the power cord is plugged into
the wall outlet properly.
• Unplug the power cord from the wall outlet,
wait 5 seconds or more, then plug it back in
again.
Audio
There's no sound or it's very quiet
• Make sure you've selected the appropriate
input (page 28).
• Check the volume (page 28). The
HTX-22HDX is designed for home theater
enjoyment and has a wide volume range for
precise adjustment.
• Make sure that all audio connecting plugs are
pushed in all the way (page 18).
• Make sure that the cables are properly con-
nected to the output jacks on the source com-
ponent.
• Make sure that the polarity of the speaker
cables is correct, and that the bare wire is in
contact with the metal part of each speaker ter-
minal (page 16).
46
• Make sure that the speaker cables are not
shorting.
• Check the digital audio output settings on the
source component. On some game consoles,
such as those that can play DVDs, the default
setting is off.
• With some DVD-Video discs, you need to
select an audio format from a menu or with the
AUDIO button on your Blu-ray/DVD
player/recorder's remote controller.
• If your turntable doesn't have a phono preamp
built-in, you must connect one between it and
the HTX-22HDX.
• If your turntable uses an MC cartridge, you
must connect an MC head amp, or an MC
transformer and a phono preamp.
• Check the speaker configuration (page 39).
• If there's no sound from a Blu-ray/DVD
player/recorder connected to an HDMI IN,
check its output settings, and be sure to select
a compatible audio format.
Only the front speakers produce sound
• When the Stereo or Mono listening mode is
selected, only the front speakers and sub-
woofer produce sound.
• Check the Speaker Configuration (page 39).
Only the center speaker produces sound
• If you use the Dolby Pro Logic II listening
mode with a mono source, such as an AM
radio station or mono TV program, the sound
will be concentrated in the center speaker.
• Check the Speaker Configuration (page 39).
The center speaker produces no sound
• When the Stereo or Mono listening mode is
selected, the center speaker produces no
sound.
• Check the Speaker Configuration (page 39).
The surround speakers produce no sound
• When the Stereo or Mono listening mode is
selected, the surround speakers produce no
sound.
• Depending on the source and the current lis-
tening mode, not much sound may be pro-
duced by the surround speakers. Try another
listening mode (page 32).
• Check the Speaker Configuration (page 39).