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Message Appears

This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)
Error Regarding Power Cord Being Unplugged Is Displayed
(Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
The printer starts printing.
See
Notice for Unplugging the Power Cord
Writing Error/Output Error/Communication Error (Windows)
If POWER lamp is off, make sure printer is plugged in and turn it on.
Check1
The POWER lamp flashes while the printer is initializing. Wait until the POWER lamp stops flashing and
remains lit.
Make sure correct printer port is set in printer driver.
Check2
* In the following instructions, "XXX" signifies your printer's name.
1. Log in using an account with administrator privileges.
2. Make the following settings.
• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware
and Sound > Devices and Printers.
• In Windows 7, select Devices and Printers from Start menu.
• In Windows Vista, select Start menu > Control Panel > Hardware and Sound > Printers.
• In Windows XP, select Start menu > Control Panel > Printers and Other Hardware > Printers
and Faxes.
List of Support Code for
for unplugging the power cord.
Error.
311

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