Samsung ProXpress C268x series User Manual page 320

Printing problems
Condition
The machine does not Incompatibility between the PDF file and the
print PDF files correctly. Acrobat products.
Some parts of graphics,
text, or illustrations are
missing.
The print quality of The resolution of the photo is very low.
photos is not good.
Images are not clear.
Before printing, the Using damp/wet paper can cause vapor [white
machine emits vapor near smoke] during printing.
the output tray.
The machine does not Paper size and paper size setting do not match.
print special-sized paper,
such as billing paper.
The printed billing paper The paper type setting does not match.
is curled.
Possible cause Suggested solutions
Printing the PDF file as an image may enable the file to print. Turn on Print As Image
from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Reduce the photo size. If you increase the photo size in the software application, the
resolution will be reduced.
This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then
replace the paper with fresh paper from an unopened ream.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 84).
Change the printer option and try again. Go to Printing Preferences, click Paper tab,
and set type to Thin (see "Opening printing preferences" on page 84).
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15. Troubleshooting