Message
Could Not Send
To Service
Communication
Problem
Getting Assistance
This section contains support information for your
digital camera, including support website information,
an explanation of the support process, and support
phone numbers.
HP Accessibility Website
Customers with disabilities can get help by visiting
www.hp.com/hpinfo/community/accessibility/prodserv
HP Photosmart Website
Visit www.photosmart.hp.com or
www.hp.com/photosmart for the following information:
• Tips on using your camera more effectively and creatively
• HP digital camera driver updates and software
• Register your product
• Subscribe to newsletters, driver and software updates,
and support alerts
HP Photosmart M417/M517 User's Manual
136
Possible Cause
The computer is
not connected to
the Internet.
Other HP Instant
Share software is
running with
exclusive access to
your camera.
Solution
Make sure your computer is
online.
Close the other HP Instant
Share program.