HP Photosmart M417 User Manual page 131

Message
Unable to print.
Error reading
image file.
Printer has a
paper jam
or
The print carriage
has stalled
Printer is out of
paper
Unsupported USB
cable
Possible Cause
The printer is
unable to read
the file that was
trying to print.
The file may be
corrupted.
Paper has
jammed in the
printer or the
printer carriage
has stalled.
The printer is out
of paper.
Your camera
dock is
connected to a
printer using the
wrong type of
cable, or the
printer is not a
PictBridge-
certified printer.
Troubleshooting and Support
Solution
Try printing again. If that
does not work, try printing
from the computer.
Turn off the printer.
Completely clear the paper
jam, then turn the printer
back on.
Load paper into the
printer, and then press the
OK or Continue button on
the printer.
Use the USB cable that
came with your camera.
The larger, flat end
connector on the cable
(see page 81) should
connect to the printer,
usually on the front of the
printer. If your printer does
not have a connector for
this type of USB cable
connection, then it is not a
PictBridge-certified printer,
and it is not a supported
printer with your camera.
The printer must have the
official PictBridge logo.
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