Panasonic KX-TG6811E Operating Instructions Manual
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Model shown is KX-TG6811.
Before initial use, see "Getting Started"
on page 11.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
TG68xxE(en)_1225_ver012.pdf
Downloaded from
www.Manualslib.com
Digital Cordless Answering System
1
manuals search engine
Operating Instructions
Digital Cordless Phone
KX-TG6811E
Model No.
KX-TG6812E
KX-TG6813E
KX-TG6821E
Model No.
KX-TG6822E
KX-TG6823E
KX-TG6824E
KX-TG6891E
2012/12/25
16:30:10
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Table of Contents
Related Manuals for Panasonic KX-TG6811E
Summary of Contents for Panasonic KX-TG6811E
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Page 1: Operating Instructions
Model shown is KX-TG6811. Before initial use, see “Getting Started” on page 11. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q... -
Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the base unit .............37 Model composition ........3 Listening to messages using the Accessory information ........4 handset ............38 General information ........6 Advanced new message alerting Important Information features ............39 For your safety ..........7 Remote operation ........40 Important safety instructions ......8 Answering system settings ......41... -
Page 3: Introduction
Read the installation guide for more information on the key finder. R The suffix (E) in the following model numbers will be omitted in these instructions: KX-TG6811E/KX-TG6812E/KX-TG6813E/KX-TG6821E/KX-TG6822E/KX-TG6823E/ KX-TG6824E/KX-TG6891E Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG68xxE(en)_1225_ver012.pdf... -
Page 4: Accessory Information
Introduction Feature differences Intercom Series Answering system Between handsets KX-TG6811 series – KX-TG6821 series Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). Accessory information Supplied accessories Quantity Accessory item/ KX-TG6811 KX-TG6812... -
Page 5: Helpline Tel. No.: U.k. 0844 844 3899 Ireland 01289 8333
Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. -
Page 6: General Information
R In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: R Panasonic System Networks Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. -
Page 7: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 8: Important Safety Instructions
R Do not open or mutilate the batteries. Base unit location/avoiding noise Released electrolyte from the batteries is The base unit and other compatible Panasonic corrosive and may cause burns or injury to units use radio waves to communicate with the eyes or skin. -
Page 9: Other Information
Important Information should not be placed in rooms where the These symbols (A, B, C) on the products, temperature is less than 0 °C or greater packaging, and/or accompanying documents than 40 °C. Damp basements should also mean that used electrical and electronic be avoided. - Page 10 Important Information DECT (Digital Enhanced Cordless Telecommunications), GAP (Generic Access Profile) R Frequency range: 1.88 GHz to 1.90 GHz R RF transmission power: Approx. 10 mW (average power per channel) R Power source: 220–240 V AC, 50/60 Hz R Power consumption: Base unit Standby: Approx.
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Page 11: Getting Started
Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233E. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226E. Press plug firmly. To power outlet Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”... -
Page 12: Note When Setting Up
(use). telephone line or to the same telephone line R Actual battery performance depends on jack using a T-adaptor. Your Panasonic sales usage and ambient environment. shop can offer you more information about R Even after the batteries are fully charged, connection possibilities. -
Page 13: Controls
Getting Started unit or charger and let it charge for at least MR/ECON 7 hours. R: Recall/Flash ECO: Eco mode shortcut key N (Smart Function Key/Noise Controls reduction key) Handset NR indicator Charge contacts n Control type Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. -
Page 14: Display
Getting Started n KX-TG6821 series: page 3 Item Meaning The line is in use. R When flashing slowly: The call is put on hold. R When flashing rapidly: An incoming call is now being received. Missed call (page 34) The base unit transmission power is set to “Low”. - Page 15 Getting Started Item Meaning Icon Action IN USE Answering system is being Snooze button on the alarm. used by another handset or (page 29) the base unit. Selects entries or handsets. (page 17, 29) Caller ID subscribers only Stops recording or playback. KX-TG6821 series: page 3 Voice mail subscribers only Stores phone numbers.
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Page 16: Turning The Power On/Off
Getting Started R You can select 24-hour or 12-hour Turning the power on/off clock format (“AM” or “PM”) by pressing *. MOKN a MeN Power on Note: Press MeN for about 1 second. R The date and time may be incorrect after a power failure. -
Page 17: One Touch Eco Mode
Getting Started You can turn on/off one touch eco mode by R When the unit has new messages just pressing MR/ECON. The default setting is missed calls, the unit can be operated to “Normal”. play the new messages first and then show the missed calls. -
Page 18: Making/Answering Calls
Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service. -
Page 19: Useful Features During A Call
Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear the handset off the base unit or charger. You do other party, but the other party cannot hear not need to press M N. -
Page 20: Key Lock
Making/Answering Calls Handset noise reduction (NR key) Key lock This feature allows you to hear the voice of The handset can be locked so that no calls or the person you are talking to clearly, by settings can be made. Incoming calls can be reducing the surrounding noise coming from answered, but all other functions are disabled the other party’s telephone. -
Page 21: Shared Phonebook
Shared Phonebook Press the dial key (0 to 9, or #) which Shared phonebook contains the character you are searching for (page 45). The shared phonebook allows you to make R Press the same dial key repeatedly to calls without having to dial manually. Any display the first entry corresponding to handset registered to the base unit can use each character located on that dial key. - Page 22 Shared Phonebook MbN: “Phonebook” a MOKN MbN: Select the desired entry. Press M N (right soft key) to dial the number. Note: R When storing a calling card access number and your PIN in the phonebook as one phonebook entry, press MDN (Pause) to add pauses after the number and PIN as necessary (page 18).
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Page 23: Speed Dial
Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 6) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display. -
Page 24: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. - Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call 1: On 0: <Off> #338 New Message Alert – On/Off Outgoing Call – – Notification to Outgoing Call 1: Activate – Remote Code 0: <Inactivate> Base Unit Beep 1: On #339 0: <Off>...
- Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup 0-6: Off-6 <6> #160 Ringer Volume – Handset 0-6: Off-6 <3> #G160 – Ringer Volume *1, *2 – Base Unit <Ringtone 1> #161 – *5, *6 Ringtone (Handset) Night Mode 1: On 0: <Off>...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Speed Dial – – #261 Eco Setup Transmission 1: <Normal> 2: Low #725 Power Display Setup LCD & Key 1: <On> 0: Off #276 – Backlight 1-6: Level 1-6 #145 – Contrast <4> (Display contrast) Smart Function Key –...
- Page 28 Programming *16, *17 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset 0-6: Off-6 <6> #160 *1, *2 0-6: Off-6 <3> #G160 – Base Unit *5, *6 – <Ringtone 1> #161 – Ringtone (Handset) Night Mode On/Off 1: On 0: <Off>...
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Page 29: Special Programming
Programming *14 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX supplier if necessary. *15 To prevent other users from joining your conversations with outside callers, turn this feature *16 KX-TG6811 series: page 3 *17 KX-TG6821 series (including KX-TG6891): this menu icon is displayed when the key finder is not registered. -
Page 30: Changing The Handset Name
Programming Important: Changing the handset name R Set the date and time beforehand Each handset can be given a customised (page 16). name (“Bob”, “Kitchen”, etc.). This is useful R We recommend turning the base unit ringer when you make intercom calls between off (page 26) in addition to turning the night handsets. -
Page 31: Registering A Unit
Programming MbN: Select the entry to be barred. a R To cancel a selected handset, press the same dial key again. “ ” disappears. MbN: “Save CID” a MOKN MOKN MbN: “Caller Barred” a MOKN Select a memory location by pressing 1 MbN: “Yes”... -
Page 32: Registering A Handset To The Base Unit
DECT repeater. Please use n KX-TG6811 series: page 3 Press and hold M N for about 5 only the Panasonic DECT repeater noted on seconds. (No registration tone) page 5. Contact your Panasonic dealer for details. - Page 33 Programming n KX-TG6821 series: page 3 Press and hold M N for about 5 seconds, until the registration tone sounds. R The next step must be completed within 90 seconds. DECT repeater: Connect the AC adaptor, then wait until indicator and indicator light green.
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Page 34: Caller Id Service
Caller ID Service phonebook, the stored name in the phonebook is displayed and logged in the Using Caller ID service caller list. Important: R This unit is Caller ID compatible. To use Caller ID features, you must subscribe to a Caller list Caller ID service. - Page 35 Caller ID Service play the new messages first and then show the missed calls. KX-TG6821 series: page 3 Editing a caller’s phone number before calling back MCN ( ) MbN: Select the desired entry. N a MbN: “Edit” a MOKN Edit the number.
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Page 36: Answering System
Answering System Answering system Turning the answering system on/off Available for: The answering system is preset to on. KX-TG6821 series (page 3) Base unit The answering system can answer and record calls for you when you are unavailable to Press M N to turn on/off the answering answer the phone. -
Page 37: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Listening to messages N#302 using the base unit MbN: “Yes” a MOKN When new messages have been recorded, After a beep sounds, hold the handset N on the base unit flashes. about 20 cm away and speak clearly into Press M the microphone (2 minutes and 30 R If new messages have been recorded, the... -
Page 38: Listening To Messages Using The Handset
Answering System Operation Erasing all messages Pause message Press M N 2 times while the unit is not in use. 9 or MnN Stop recording Stop playback Turn answering system off Listening to messages Erase currently playing using the handset message Erase all messages When new messages have been recorded,... -
Page 39: Advanced New Message Alerting Features
Answering System MbN: Select the desired phonebook Advanced new message entry. a MOKN a MeN n By entering a phone number: alerting features N#338 MbN: “Notification to” a MOKN Audible message alert This feature allows the base unit to beep to MbN: “Manual”... -
Page 40: Remote Operation
Answering System call. This is so that unauthorised parties Remote access code cannot listen to your messages. The default setting is “Inactivate”. A 3-digit remote access code must be entered – “Inactivate”: You can listen to the when operating the answering system message by pressing 4 to play new remotely. -
Page 41: Answering System Settings
Answering System Remote commands Answering system settings You can press dial keys to access certain answering system functions without waiting for Number of rings before the unit the voice guidance to prompt you. answers a call Operation You can change the number of times the Repeat message phone rings “Number of Rings”... - Page 42 Answering System – Change the number of rings of the voice mail service so that the answering system can answer the call first. To do so, contact your service provider/ telephone company. Caller’s recording time You can change the maximum message recording time allowed for each caller.
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Page 43: Voice Mail Service
Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy. -
Page 44: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 45: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 45). – Press MFN or MEN to move the cursor left or right. –... - Page 46 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333 TG68xxE(en)_1225_ver012.pdf 2012/12/25 16:30:14...
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Page 47: Error Messages
Useful Information Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. No link. -
Page 48: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... - Page 49 Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 32). I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit.
- Page 50 Useful Information Problem Cause/solution The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 19, 26). R Night mode is turned on. Turn it off (page 30). The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 26). ring.
- Page 51 Useful Information Problem Cause/solution I cannot operate the R The remote access code is not set. Set the remote access answering system code (page 40). remotely. R You are entering the wrong remote access code. If you have forgotten your remote access code, enter the remote access code setting to check your current code (page 40).
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Page 52: Conditions Of Guarantee
8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic U.K. a branch of Panasonic Marketing Europe GmbH Receipt No. Date of purchase Model No. -
Page 53: Index
Index Keytones: 27 Making calls: 18 Index Missed calls: 34 Mute: 19 Additional handsets: 31 Night mode: 29 Alarm: 29 Noise reduction: 20 Answering calls: 18 Answering system: 36 Pause: 18 Call screening: 36 Phonebook: 21 Erasing messages: 37, 38, 41 PIN: 31 Greeting message: 36 Power failure: 12... - Page 54 Notes TG68xxE(en)_1225_ver012.pdf 2012/12/25 16:30:14 Downloaded from www.Manualslib.com manuals search engine...
- Page 55 Notes TG68xxE(en)_1225_ver012.pdf 2012/12/25 16:30:14 Downloaded from www.Manualslib.com manuals search engine...
- Page 56 2 Check if telephone line cord is connected. 3 Use rechargeable Ni-MH batteries. (Alkaline/Manganese/Ni-Cd batteries CANNOT be used.) 4 Read troubleshooting page in the Operating Instructions. If you still have any problems, please call the Panasonic DECT Helpline 0844 844 3899 (U.K.) 01289 8333 (Ireland) or contact us through our website: www.panasonic.co.uk...