Table of Contents
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Model shown is KX-TG6811.
Before initial use, see "Getting Started"
on page 10.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:
http://panasonic.net/pcc/tel/q
PNQX5803YA_0719_ver122.pdf
Operating Instructions
Model No.
Digital Cordless Answering System
Model No.
1
Digital Cordless Phone
KX-TG6811NZ
KX-TG6812NZ
KX-TG6821NZ
KX-TG6822NZ
KX-TG6891NZ
2013/07/19
10:53:42
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Summary of Contents for Panasonic KX-TG6811NZ
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Page 1: Operating Instructions
Model shown is KX-TG6811. Before initial use, see “Getting Started” on page 10. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference. Please access our online customer survey: http://panasonic.net/pcc/tel/q... -
Page 2: Table Of Contents
Table of Contents Introduction Listening to messages using the base unit .............37 Model composition ........3 Listening to messages using the Accessory information ........4 handset ............38 Important Information Advanced new message alerting For your safety ..........6 features ............39 Important safety instructions ......7 Remote operation ........40 For best performance ........8 Answering system settings ......41... -
Page 3: Introduction
By attaching the key finder to an easy-to-lose item in advance, you can locate and find the mislaid item. Read the installation guide for more information on the key finder. R The suffix (NZ) in the following model numbers will be omitted in these instructions: KX-TG6811NZ/KX-TG6812NZ/KX-TG6821NZ/KX-TG6822NZ/KX-TG6891NZ PNQX5803YA_0719_ver122.pdf 2013/07/19... -
Page 4: Accessory Information
Introduction Feature differences Intercom Series Answering system Between handsets KX-TG6811 series – KX-TG6821 series Single handset models: Intercom calls can be made between handsets by purchasing and registering one or more optional handsets (page 5). Accessory information Supplied accessories Quantity KX-TG6811 Accessory item/Part number KX-TG6812... -
Page 5: Expanding Your Phone System
Replacement batteries may have a different capacity from that of the supplied batteries. By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key finder is attached. -
Page 6: Important Information
Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product. -
Page 7: Important Safety Instructions
Important Information – the handset batteries need recharging or thunderstorm is coming, we recommend have failed. that you: – there is a power failure. – Unplug the telephone line cord from the – the key lock feature is turned on. phone socket. -
Page 8: For Best Performance
R Operating the product near electrical Base unit location/avoiding noise appliances may cause interference. Move away from the electrical appliances. The base unit and other compatible Panasonic units use radio waves to communicate with Routine care each other. R For maximum coverage and noise-free... -
Page 9: Specifications
Important Information Information on Disposal in other Countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal. Specifications R Standard: GAP (Generic Access Profile) -
Page 10: Getting Started Setting Up
Getting Started n Charger R Use only the supplied Panasonic AC Setting up adaptor PNLV233AL. Connections “Click” n Base unit R Use only the supplied Panasonic AC adaptor PNLV226AL. To power outlet Press plug firmly. Battery installation R USE ONLY Ni-MH batteries AAA (R03) Hook “Click”... -
Page 11: Note When Setting Up
In For replacement, we recommend using the this case, place the handset on the base Panasonic rechargeable batteries noted on unit or charger and let it charge for at least page 5, 7. 7 hours. -
Page 12: Controls
Getting Started Charge contacts Controls n Control type Soft keys The handset features 2 soft keys. By Handset pressing a soft key, you can select the feature shown directly above it on the display. Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. -
Page 13: Display
Getting Started n KX-TG6821 series: page 3 Item Meaning The base unit transmission power is set to “Low”. (page 16) Noise reduction is set. (page 19) The LCD and key backlight is off. (page 27) R When displayed next to the battery icon: Answering system is on. -
Page 14: Turning The Power On/Off
Getting Started Icon Action Base unit display items Allows you to make an intercom n KX-TG6821 series: page 3 call. (page 44) Item Meaning Erases a number/character. “Greeting Only” is Puts the call on mute. selected as the caller’s recording time. In this case, KX-TG6821 series: page 3 the answering system answers calls with a greeting... -
Page 15: Initial Settings
Getting Started Initial settings Smart Function Key (NR key) n Direct command code: The Smart Function Key (NR key) is located Programmable settings can be accessed by on the bottom of the handset and informs you pressing M N, #, and then the with its flashing to allow you to activate the corresponding code on the dial keypad following features by simply pressing this key. -
Page 16: One Touch Eco Mode
Getting Started – Listen to new messages. (page 38) Note: – View the caller list when there are R When there is another cordless phone missed calls. (page 35) nearby and it is in use, the base unit KX-TG6821 series: page 3 transmission power may not be reduced. -
Page 17: Making/Answering Calls
Making/Answering Calls MbN: Select the desired phone number. Making calls MbN: “Yes” a MOKN a MeN Lift the handset and dial the phone number. Pause (for PBX/long distance service R To correct a digit, press MCN. users) Press M A pause is sometimes required when making When you finish talking, press MeN or calls using a PBX or long distance service. -
Page 18: Useful Features During A Call
Making/Answering Calls Auto talk Mute You can answer calls simply by lifting the While mute is turned on, you can hear the handset off the base unit or charger. You do other party, but the other party cannot hear not need to press M N. -
Page 19: Key Lock
Making/Answering Calls Handset noise reduction (NR key) Key lock This feature allows you to hear the voice of The handset can be locked so that no calls or the person you are talking to clearly, by settings can be made. Incoming calls can be reducing the surrounding noise coming from answered, but all other functions are disabled the other party’s telephone. - Page 20 R During a call with the handset placed on the base unit (power back-up mode), the call may be disconnected if you touch the Panasonic Ni-MH battery handset. In such case, try to call back. performance (supplied batteries) R The range of the base unit is limited during during power back-up mode a power failure.
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Page 21: Shared Phonebook
Shared Phonebook Searching by first character Shared phonebook N or MFN (W) The shared phonebook allows you to make R Change the character entry mode if calls without having to dial manually. Any necessary: handset registered to the base unit can use N a MbN: Select the character the shared phonebook. -
Page 22: Chain Dial
Shared Phonebook Chain dial This feature allows you to dial phone numbers in the phonebook while you are on a call. This feature can be used, for example, to dial a calling card access number or bank account PIN that you have stored in the phonebook, without having to dial manually. -
Page 23: Speed Dial
Speed Dial MbN: “Yes” a MOKN Speed dial You can assign 1 phone number to each of the dial keys (1 to 6) on the handset. Viewing speed dial key assignments Adding phone numbers to speed You can see the speed dial key assignments dial keys on the handset display. -
Page 24: Programming
Programming Programmable settings You can customise the unit by programming the following features using the handset. To access the features, there are 2 methods. n Scrolling through the display menus Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN Press MCN or MDN to select the desired item from the next sub-menus. - Page 25 Programming Sub-menu 1 Sub-menu 2 Settings Code Outgoing Call 1: On 0: <Off> #338 New Message Alert – On/Off Outgoing Call – – Notification to Outgoing Call 1: Activate – Remote Code 0: <Inactivate> Base Unit Beep 1: On 0: <Off> #339 Settings 2-9: 2-9 Rings...
- Page 26 Programming Main menu: “Initial Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Setup 0-6: Off-6 <6> #160 Ringer Volume – Handset 0-6: Off-6 <3> #G160 – Ringer Volume – Base Unit *1, *2 *5, *6 <Ringtone 1> #161 – Ringtone (Handset) Night Mode 1: On 0: <Off>...
- Page 27 Programming Sub-menu 1 Sub-menu 2 Settings Code Speed Dial – – #261 Eco Setup Transmission 1: <Normal> 2: Low #725 Power Display Setup LCD & Key 1: <On> 0: Off #276 – Backlight 1-6: Level 1-6 #145 – Contrast <4> (Display contrast) Smart Function Key –...
- Page 28 Programming Main menu: “Key Finder” Sub-menu 1 Sub-menu 2 Settings Code Search – – #655 – Battery Check – – *16, *17 Main menu: “Ringer Setup” Sub-menu 1 Sub-menu 2 Settings Code Ringer Volume Handset 0-6: Off-6 <6> #160 *1, *2 0-6: Off-6 <3>...
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Page 29: Special Programming
Programming For models with supplied key finders, the display shows “1: Finder1”. *10 If you register 2 or more key finders. *11 If you have 2 or more key finders. *12 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any keys, including confirmation tones and error tones. -
Page 30: Night Mode
Programming R Press any dial key, M N, or M N to stop Setting the ring delay the sound but keep the snooze function This setting allows the handset to ring during activated. night mode if the caller waits long enough. R If you want to make an outside call when After the selected amount of time passes, the the snooze function is activated, please... - Page 31 Programming Important: Storing an area code to be R When the unit receives a call from a deleted automatically number that is stored in the call barred list, the call is logged in the caller list In some situations, phone numbers stored (page 34) with after the call is automatically in the caller list (page 34) will...
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Page 32: Registering A Unit
Programming is displayed even when the handset is Select a memory location by pressing 1 near the base unit), re-register the handset. to 6. a MOKN Handset: Enter the phone number or area code to N#130 be restricted (8 digits max.). a MOKN a Base unit: R To erase a restricted number, press Proceed with the operation for your model. - Page 33 You can increase the signal range of the base R The registration tone stops. unit by using a DECT repeater. Please use (KX-TG6821 series: page 3) only the Panasonic DECT repeater noted on page 5. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
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Page 34: Caller Id Service
Caller ID Service R If the unit is connected to a PBX system, caller information may not be properly Using Caller ID service received. Contact your PBX supplier. Important: R This unit is Caller ID compatible. To use Missed calls Caller ID features, you must subscribe to a If a call is not answered, the unit treats it as a Caller ID service. - Page 35 Caller ID Service remaining information, press MEN. To return to the previous screen, press MFN. Erasing selected caller To call back, press M information To exit, press MeN. Note: MCN ( ) R If the entry has already been viewed or MbN: Select the desired entry.
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Page 36: Answering System
Answering System announced to callers even though their messages are not recorded. Answering system Available for: KX-TG6821 series (page 3) Turning the answering system on/off The answering system can answer and record calls for you when you are unavailable to The answering system is preset to on. -
Page 37: Listening To Messages Using The Base Unit
Answering System Recording your greeting message Listening to messages N#302 using the base unit MbN: “Yes” a MOKN When new messages have been recorded, After a beep sounds, hold the handset N on the base unit flashes. about 20 cm away and speak clearly into Press M the microphone (2 minutes and 30 R If new messages have been recorded, the... -
Page 38: Listening To Messages Using The Handset
Answering System Operation Erasing all messages Pause message Press M N 2 times while the unit is not in use. 9 or MnN Stop recording Stop playback Turn answering system off Listening to messages Erase currently playing using the handset message Erase all messages When new messages have been recorded,... -
Page 39: Advanced New Message Alerting Features
Answering System MbN: Select the desired phonebook Advanced new message entry. a MOKN a MeN n By entering a phone number: alerting features N#338 MbN: “Notification to” a MOKN Audible message alert This feature allows the base unit to beep to MbN: “Manual”... -
Page 40: Remote Operation
Answering System call. This is so that unauthorised parties Remote access code cannot listen to your messages. The default setting is “Inactivate”. A 3-digit remote access code must be entered – “Inactivate”: You can listen to the when operating the answering system message by pressing 4 to play new remotely. -
Page 41: Answering System Settings
Answering System Remote commands Answering system settings You can press dial keys to access certain answering system functions without waiting for Number of rings before the unit the voice guidance to prompt you. answers a call Operation You can change the number of times the Repeat message phone rings “Number of Rings”... - Page 42 Answering System permanently or temporarily. Alternatively you can leave this service connected and change the “Number of Rings” to a shorter duration on your unit so your unit’s answering machine can pick up the call prior to the service provided by your service provider/telephone company.
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Page 43: Voice Mail Service
Voice Mail Service Voice mail service To receive Call Minder or Message Mailbox messages, please note the following: “Call Minder” and “Message Mailbox” are automatic answering services offered by your service provider/telephone company. After you subscribe to this service, your service provider/ telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your... -
Page 44: Intercom/Locator
Intercom/Locator Intercom Transferring calls, conference calls Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute. -
Page 45: Useful Information
Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 45). – Press MFN or MEN to move the cursor left or right. –... - Page 46 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table ( PNQX5803YA_0719_ver122.pdf 2013/07/19 10:53:45...
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Page 47: Error Messages
Useful Information Error messages Display message Cause/solution R The handset has lost communication with the base unit. Move Base no power closer to the base unit and try again. R Unplug the base unit’s AC adaptor to reset the unit. No link. -
Page 48: Troubleshooting
Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the handset. General use Problem Cause/solution The handset does not turn... -
Page 49: Battery Recharge
Useful Information Problem Cause/solution I cannot activate the eco R You cannot set eco mode when you set the repeater mode mode. “On”. If required, set the repeater mode to “Off” (page 33). I cannot register a handset R The maximum number of handsets (6) is already registered to to a base unit. - Page 50 Useful Information Problem Cause/solution The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 26). ring. I cannot make a call. R If you are using a BT double adaptor to connect the unit, remove the adaptor and connect the unit to the phone wall socket directly.
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Page 51: Liquid Damage
Useful Information Answering system Problem Cause/solution The unit does not record R The answering system is turned off. Turn it on (page 36). new messages. R The message memory is full. Erase unwanted messages (page 37). R The recording time is set to “Greeting Only”. Change the setting (page 42). -
Page 52: Warranty
6) Damage to the product caused by accident, misuse or Act of God. 7) Repairs when the product has been dismantled, repaired, modified or serviced by other than a Panasonic Authorised Dealer authorised to service that type of product. IF YOUR PANASONIC PRODUCT FAILS WITHIN THE... -
Page 53: Index
Index Key lock: 19 Keytones: 27 Index Making calls: 17 Missed calls: 34 Additional handsets: 32 Mute: 18 Alarm: 29 Night mode: 30 Answering calls: 17 Noise reduction: 19 Answering system: 36 Call screening: 36 Pause: 17 Erasing messages: 37, 38, 41 Phonebook: 21 Greeting message: 36 PIN: 32... - Page 54 Notes PNQX5803YA_0719_ver122.pdf 2013/07/19 10:53:46...
- Page 55 Notes PNQX5803YA_0719_ver122.pdf 2013/07/19 10:53:46...
- Page 56 350 Te Irirangi Drive, East Tamaki, Private Bag 14911 Panmure, Auckland, New Zealand Phone: (09) 272 0100 Fax: (09) 272 0137 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2013 *PNQX5803YA* *PNQX5803YA* PNQX5803YA TT0113YK1083 (E) PNQX5803YA_0719_ver122.pdf...
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