Table of Contents
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Model shown is KX-TG6021.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Operating Instructions
5.8 GHz Expandable Digital Cordless Phone
5.8 GHz Expandable Digital Cordless
KX-TG6021
Model No.
with 2 Handsets
KX-TG6022
Model No.
with 3 Handsets
KX-TG6023
Model No.
Answering System
KX-TG6051
Model No.
with 2 Handsets
KX-TG6052
Model No.
with 3 Handsets
KX-TG6053
Model No.
5.8 GHz Digital Cordless
Answering System
with 4 Handsets
KX-TG6054
Model No.
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Table of Contents
Related Manuals for Panasonic KX-TG6021
Summary of Contents for Panasonic KX-TG6021
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Page 1: Operating Instructions
Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference. For assistance, visit our website: http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico. Operating Instructions 5.8 GHz Expandable Digital Cordless Phone 5.8 GHz Expandable Digital Cordless... -
Page 2: Table Of Contents
Multi-unit Operation Intercom ..... 38 For assistance, please visit http://www.panasonic.com/help Transferring calls between handsets, conference calls ....39 Registering a handset . -
Page 3: Introduction
Product information Thank you for purchasing a Panasonic cordless telephone. These operating instructions can be used for the following models: KX-TG6021 KX-TG6051 KX-TG6053 Notable feature differences among the following models Answering Model no. system KX-TG6021 – KX-TG6022 – KX-TG6023 –... -
Page 4: Accessory Information
Telephone line cord Wall mounting adaptor Battery Handset cover Charger AC adaptor for charger *1 The handset cover comes attached to the handset. For assistance, please visit http://www.panasonic.com/help Quantity KX-TG 6021M/ KX-TG 6051M PQLV203 PQJA10075 PQKL10084Z2 HHR-P107 PQYNTG3032BR PQYNTG6051SR –... -
Page 5: Expanding Your Phone System
L KX-TG6054: An additional handset cannot be registered. Sales and support information L To order additional/replacement accessories, call 1-800-332-5368. L TTY users (hearing or speech impaired users) can call 1-866-605-1277. For assistance, please visit http://www.panasonic.com/help Order number HHR-P107 KX-TGA600 KX-TCA60, KX-TCA86, KX-TCA88HA,... -
Page 6: Important Safety Instructions
This may result in the risk of fire or electric shock. Never spill any liquid on the product. For assistance, please visit http://www.panasonic.com/help 11. To reduce the risk of electric shock, do not disassemble the product. - Page 7 These conditions can cause fire or electric shock. Confirm that smoke has stopped emitting and contact the Panasonic Call Center at 1-800-211- PANA (1-800-211-7262). L Do not spill liquids (detergents, cleansers, etc.) onto the telephone line cord plug, or allow it to become wet at all.
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Page 8: For Best Performance
RF energy. For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. L For maximum coverage and noise- free communications, place your base unit: –... -
Page 9: Preparation
Connect the telephone line cord until it clicks into the base unit and telephone line jack (A). Connect the AC adaptor cord (B) by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV203. (120 V AC, 60 Hz) Hooks Note: L The AC adaptor must remain connected at all times. -
Page 10: Battery Charge
Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, Important: L Use only the rechargeable Panasonic battery noted on page 5. Attention: A nickel metal hydride battery that is recyclable powers the product you have purchased. - Page 11 Up to 11 days (standby) While using the Up to 3 hours clarity booster feature (page 17) For assistance, please visit http://www.panasonic.com/help Note: L Battery operating time may be shortened over time depending on usage conditions and surrounding temperature. L Battery power is consumed whenever...
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Page 12: Controls
Preparation Controls Base unit (KX-TG6021/KX- TG6022/KX-TG6023) A IN USE indicator B {LOCATOR} C Charge contacts For assistance, please visit http://www.panasonic.com/help Base unit (KX-TG6051/KX- TG6052/KX-TG6053/KX- TG6054) A Speaker B {GREETING REC} (Recording) C {GREETING CHECK} D {ANSWER ON} ANSWER ON indicator E VOLUME {>} {<}... -
Page 13: Display
O {MENU} P {OFF} Q {PAUSE} {REDIAL} R {HOLD} {INTERCOM} For assistance, please visit http://www.panasonic.com/help Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display by pressing {^}, {V}, {<}, or {>}. -
Page 14: Setting The Unit Before Use
“English”. {MENU} i {0}{8}{2} {V}/{^}: Select the desired setting. {Save} i {OFF} For assistance, please visit http://www.panasonic.com/help Dialing mode If you cannot make calls, change this setting according to your telephone line service. The default setting is “Tone”. -
Page 15: Making/Answering Calls
The last 5 phone numbers dialed are stored in the redial list (each 48 digits max.). {REDIAL} {V}/{^}: Select the desired phone number. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls Erasing a number in the redial list {REDIAL} {V}/{^}: Select the desired phone number. -
Page 16: Answering Calls
Press {>} or {<} repeatedly to select the desired volume. L To turn the ringer off, press and hold {<} until the unit beeps 2 times. For assistance, please visit http://www.panasonic.com/help Useful features during a call HOLD button This feature allows you to put an outside call on hold. - Page 17 You can also turn this feature on or off manually. Press {MENU} during an outside call. For assistance, please visit http://www.panasonic.com/help Making/Answering Calls {V}/{^}: Select “Booster on” or “Booster off”. i {Select} Note: L When this feature is turned on, “BOOST”...
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Page 18: Call Share
L The speed may become close to normal when the handset receives constant incoming audio for a period of time. For assistance, please visit http://www.panasonic.com/help Call share This feature allows the handset to join an existing outside call. To join the conversation, press {C} when the other handset is on an outside call. -
Page 19: Phonebook
T U V 8 w x y z W X Y Z 9 0 Space For assistance, please visit http://www.panasonic.com/help L To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. -
Page 20: Copying Handset Phonebook Items
PIN as necessary (page 15). L If you have rotary/pulse service, you need to press {*} before pressing For assistance, please visit http://www.panasonic.com/help {MENU} in step 1 to change the dialing mode temporarily to tone. Copying handset... -
Page 21: Caller Id Service
For assistance, please visit http://www.panasonic.com/help Caller ID Service Call Waiting Caller ID display If you subscribe to both Caller ID and Call Waiting with Caller ID services, the 2nd caller’s information is displayed... -
Page 22: Caller List
To assign a ringer indicator color: {V}/{^}: Select “Light-up ID”. i {Select} {V}/{^}: Select the desired setting. {Save} i {OFF} For assistance, please visit http://www.panasonic.com/help Caller list Viewing the caller list and calling back {View CID} Press {V} to search from the most recent call, or {^} to search from the oldest call. -
Page 23: Caller Id Number Auto Edit
L If you move to another area, you can turn this feature off to erase previously edited area codes. To use this feature again, turn it on and For assistance, please visit http://www.panasonic.com/help Caller ID Service reprogram the area codes you want to edit once again. -
Page 24: Programming
V.M. access Alarm Ringer setting Set date & time Voice enhancer Copy phonebook Talking CallerID (KX-TG6051/ KX-TG6052/ KX-TG6053/ KX-TG6054) For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – – – Ringer volume Ringer tone Ring color Date and time Time adjustment –... - Page 25 Main menu Customer support Initial setting *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset. For assistance, please visit http://www.panasonic.com/help Sub-menu 1 – Set answering (KX-TG6051/...
- Page 26 (Display contrast) Message alert {0}{#} Ring color {1}{4} (Ringer indicator color) {1}{2} Ringer tone (Handset) For assistance, please visit http://www.panasonic.com/help Setting code {1}: Once {0}: <Off> {1}: On {0}: <Off> {1}: <On> {0}: Off – – – – – {1}: <On> {0}: Off {1}–{6}: Level 1–6 <3>...
- Page 27 Message play {0}{6}{2} Recording time {0}{6}{3} Remote code {0}{6}{1} Ring count For assistance, please visit http://www.panasonic.com/help Setting code {1}: Low {2}: Medium {3}: <High> {0}: Off {1}: Pulse {2}: <Tone> {1}: <700ms> {2}: 600ms {3}: 400ms {4}: 300ms {5}: 250ms {6}: 110ms {7}: 100ms {8}: 90ms {1}: A {2}: <B>...
- Page 28 Set the desired date and time. i {Save} {V}/{^}: Select the desired ringer tone. i {Save} L We recommend selecting a different ringer tone from outside call. {OFF} For assistance, please visit http://www.panasonic.com/help Setting code {1}: <On> {0}: Off {1}: <English>...
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Page 29: Customer Support
Customer support The handset can display the Internet address where you can download the operating instructions or get further information for this product using your computer. {MENU} i {V}/{^}: “Customer support” i {Select} i {OFF} For assistance, please visit http://www.panasonic.com/help Programming... -
Page 30: Answering System
– If you recorded your own greeting message, the same message is still announced to callers even though their messages are not recorded. For assistance, please visit http://www.panasonic.com/help Turning the answering system on/off Press {ANSWER ON} to turn on/off the answering system. -
Page 31: Greeting Message
Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. For assistance, please visit http://www.panasonic.com/help Answering System Listening to messages using the base unit When new messages have been recorded, the MESSAGE indicator on the base unit flashes. -
Page 32: Listening To Messages Using The Handset
L To edit the number before calling back, press {Edit} repeatedly to select the desired format (page 22). {Call} For assistance, please visit http://www.panasonic.com/help Operating the answering system You can also operate the answering system by pressing dial keys on the handset during playback. -
Page 33: Remote Operation
{1} to perform a specific operation, or press {2} to listen to more available operations. Operations are For assistance, please visit http://www.panasonic.com/help Answering System presented by voice guidance in the following order: –... -
Page 34: Answering System Settings
Call your phone number. When the answering system picks up, press {*} to skip the greeting message and record your message after the beep. For assistance, please visit http://www.panasonic.com/help Answering system settings Remote code A remote code must be entered when operating the answering system remotely. -
Page 35: Message Alert
The default setting is “3min”. {MENU} i {0}{6}{2} {V}/{^}: Select the desired setting. {Save} i {OFF} For assistance, please visit http://www.panasonic.com/help Answering System Message alert You can select whether or not the message indicator on the handset flashes slowly when new messages are recorded. -
Page 36: Voice Mail Service
{PAUSE} to add pauses (page 15) between the access number and the password as necessary. Consult your telephone service provider for the required pause time. For assistance, please visit http://www.panasonic.com/help Example: 1-222-333-4444 PPPP VM access Pauses Password... - Page 37 If you want to use another phone to listen to Voice Mail messages, you have to dial your access number manually. For assistance, please visit http://www.panasonic.com/help Voice Mail Service Message alert You can select whether or not the message indicator on the handset...
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Page 38: Multi-Unit Operation
L All the registered handsets beep for 1 minute. L To stop paging, press {INTERCOM}. When you finish talking, press {INTERCOM}. For assistance, please visit http://www.panasonic.com/help Answering an intercom call Handset Press {C} or {s} to answer the page. When you finish talking, press {OFF}. -
Page 39: Transferring Calls Between Handsets, Conference Calls
Answering transferred calls Press {C} to answer the page. L After the paging party disconnects, you can talk to the outside caller. For assistance, please visit http://www.panasonic.com/help Multi-unit Operation Registering a handset The included handset and base unit are preregistered. If for some reason the handset is not registered to the base unit, register the handset. -
Page 40: Useful Information
While pressing down the lever (A), press it in the direction of the arrow (B) until it is secure. For assistance, please visit http://www.panasonic.com/help Tuck the telephone line cord inside the wall mounting adaptor and connect the cord. Mount the unit by... -
Page 41: Headset (Optional)
Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page L Headset shown is KX-TCA86. Switching a call between the headset and handset speakerphone To switch to the handset speakerphone, press {s}. -
Page 42: Error Messages
Phonebook full Please lift up and try again. For assistance, please visit http://www.panasonic.com/help Cause/solution L 4 handsets have already been registered to the base unit. A previously deregistered handset number may still be retained in the base unit. To register an additional handset, erase the unnecessary handset number (page 39). - Page 43 System is busy. Please try again later. Store VM access# *1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054 For assistance, please visit http://www.panasonic.com/help Cause/solution L Other units are in use and the system is busy. Try again later. L Another user is listening to messages. Try again later.
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Page 44: Troubleshooting
I cannot program items. I cannot set the alarm. While programming, the handset starts to ring. For assistance, please visit http://www.panasonic.com/help Cause/solution L Make sure the battery is installed correctly and fully charged (page 10). L Check the connections (page 9). - Page 45 I cannot page the handset. I cannot page the base unit. For assistance, please visit http://www.panasonic.com/help Cause/solution L Clean the charge contacts and charge again (page 11). L The battery may need to be replaced with a new one (page 10).
- Page 46 The caller list/incoming phone numbers are not edited automatically. For assistance, please visit http://www.panasonic.com/help Cause/solution L If you are on a conference call, you cannot use the Slow Talk feature. Cause/solution L You have not subscribed to Caller ID service.
- Page 47 The unit does not record new messages. I cannot operate the answering system. For assistance, please visit http://www.panasonic.com/help Cause/solution L The phone number you dialed might have an incorrectly edited pattern (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 22).
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Page 48: Fcc And Other Information
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a For assistance, please visit http://www.panasonic.com/help REN of 0.3). If this equipment causes harm to the telephone network, the telephone... - Page 49 Privacy of communications may not be ensured when using this phone. For assistance, please visit http://www.panasonic.com/help Useful Information CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this...
- Page 50 L For body-worn operation, the handset must be used only with a non-metallic accessory. Use of other accessories may not ensure compliance with FCC RF exposure requirements. For assistance, please visit http://www.panasonic.com/help Notice ENERGY STAR As an NERGY Panasonic has determined that this...
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Page 51: Specifications
L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. For assistance, please visit http://www.panasonic.com/help 5 °C – 40 °C (41 °F – 104 °F) 5.76 GHz – 5.84 GHz Approx. -
Page 52: Customer Services
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST. TTY users (hearing or speech impaired users) can call 1-877-833-8855. Accessory Purchases Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pasc.panasonic.com or, send your request by E-mail to: npcparts@us.panasonic.com... -
Page 53: Warranty
Panasonic Service and Technology Company Customer Service Center 4900 George McVay Drive Suite B Door #12 McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic at 1-800-332-5368. - Page 54 Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. For assistance, please visit http://www.panasonic.com/help...
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Page 55: Index
G Greeting message Handset locator Headset, optional Hold Intercom Key tone Light-up ID Line mode M Making calls Memory capacity (message For assistance, please visit http://www.panasonic.com/help W Wall mounting recording) Message alert Missed calls Mute Navigator key Pause Phonebook Phonebook copy... - Page 56 L Send the unit to Panasonic Service and Technology Company Customer Service Center, prepaid and adequately insured. L Do not send your unit to Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.