Canon MG5200 On-Screen Manual page 907

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Message Appears on the Computer Screen
When the machine is connected to your computer with a USB cable, make sure that the USB
cable is securely plugged in to the machine and the computer, then check the followings:
If you are using a relay device such as a USB hub, disconnect it, connect the machine
directly to the computer, and try printing again. If printing starts normally, there is a
problem with the relay device. Consult the reseller of the relay device for details.
There could also be a problem with the USB cable. Replace the USB cable and try
printing again.
When you use the machine over LAN, make sure that the machine is set up to be used over
network correctly. For details, refer to your setup manual.
Check 4: Make sure that the MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in
Drivers, insert the Setup CD-ROM into the computer's disc drive and perform Custom Install
and select MP Drivers to install again.
Check 5: When the machine is connected to your computer with a USB cable,
check the status of the device on your computer.
Follow the procedure below to check the status of the device.
1.
Click Control Panel, Hardware and Sound, then Device Manager.
If the User Account Control screen is displayed, follow the on-screen instructions.
In Windows XP, click Control Panel, Performance and Maintenance, System, then click
Device Manager on the Hardware sheet.
2.
Double-click Universal Serial Bus controllers then USB Printing Support.
If USB Printing Support is not displayed, make sure that the machine is correctly
connected to the computer.
Check 3: Make sure that the machine is connected to your computer properly.
3.
Click the General tab and make sure that there is no indication of a problem with the
device.
If a device error is displayed, refer to Windows help to resolve the error.
Other Error Messages
Check: If an error message is displayed outside the printer status monitor, check
the following:
"Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
"Could not spool successfully due to insufficient memory"
Quit other running application softwares to increase available memory.
If you still cannot print, restart your computer and retry printing.
"Printer driver could not be found"
Uninstall the printer driver according to the procedure described in
Unnecessary MP Drivers
"Could not print Application name - File name"
Try printing again once the current job is complete.
The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed
If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen
asking for permission to send the printer and application software usage information will be
displayed one month, three months, and then six months after the installation. After that, it will be
displayed every six months for about four years.
Read the instructions on the screen and follow the procedure below.
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, and then reinstall it.
Deleting the Unnecessary MP
Deleting the
Page 907 of 1037 pages

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