Hang Up The Phone; Call Transfer; Voicemail; Mute Calls - ATCOM rainbow1 User Manual

Rainbow1 IP Phone User Manual

3.5 Hang up the phone

1. Handset hang up
Put back the handset at handset mode, the current calling will be hung up.
2. Speaker hang up
Press key at speaker model, the current calling will be hung up.
3. Headset Hang up
Press key at headset model, the current calling will be hung up.
4. Hang up one line call
Press the hook to hang up the current calling when 2 calls happened simultaneously.

3.6 Call Transfer

1. Attended call transfer
The attended transfer allows user to call a third-party before transferring the calling.
While on calling, press the "Transfer" soft key to hold the current call and phone the
third party. Then dial the target number you want to transfer to on the activated line
and press "Send" soft key to call that number. After the target party answers the call,
press "Transfer" soft key again to complete the transfer.
2. Blind call transfer
The blind transfer allows user to transfer a call without speaking to the third party. On
the user side, the call will be ended as soon as the target phone number is dialed.
Operating steps: Press "More" soft key to get more option, then press "Bxfer" soft
key, input the transfer target number and press "Send" soft key.

3.7 Voicemail

Rainbow1 has a key for entering voicemail box. Press key to enter
the menu to configure voicemail number if never configure it previously. Otherwise,
the voicemail number will be called after press it. If you want to modify it after
configured it, please go to the Account webpage to modify the voicemail number.

3.8 Mute calls

The input audio will be not transmitted to peer phone after pressing key, and
the phone will be muted even switched among different modes of speaker, handset
and headset. To un-mute, just press key again.

3.9 Call Hold

The current calling will be hold by pressing soft key "Hold" or key. And the
held call will be resumed after pressing soft key "Resume" or key or the
corresponding line key. Even on 3-way conference calling, the 3-way conference
calling will be held after pressing "Hold" key, and be resumed to 3-way conference
after pressing "Hold" Key again. Remember the conversation is still on hold without
being ended even if hung up under the status of hold.
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