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User Guide
NetComm NF10W Wireless ADSL2+ Modem Router
Welcome to ACN
This guide is designed to help you connect your new ACN ADSL Broadband service. Your modem has been pre-configured
to simply Plug'n'Play so you'll be up and running in no time.
Once you are online, visit
www.acnpacific.com/myaccount
At MyAccount you can:
▪ Check your current month's data usage
▪ Review your previous month's data usage
▪ Change your rate plan
▪ Purchase extra data blocks
▪ Download your invoices
▪ Pay your ACN account and much more!
Customer Service
Our dedicated Customer Service team is available 7 days a week.
Customer Service: 1300 881 778
8:00am - 8:00pm (AEST/AEDT) Monday to Sunday
Online Chat: Chat to us online at
Monday-Friday 8am – 5pm (AEST/AEDT)
Email Enquiries:
enquiries@acnpacific.com.au
For further information about pricing, other services available from ACN, the ACN Opportunity or becoming an ACN
Independent Business Owner (IBO), please visit
Getting to know your Modem
The NetComm Wireless modem from ACN has been set up to Plug'n'Play. All you need to do now is follow the instructions
in this guide.
We recommend Microsoft® Windows 7, Vista, XP, 2000 and MAC OS as the minimum Operating System requirements.
Ideally, your computer should be less than five years old and of a reasonable specification to get the most out of the
internet. It is very important to ensure that your computer is up to date with anti-virus and firewall / internet protection
software.
©2016 ACN Inc. All rights reserved
MKT-3024 28.11.2016
www.acnpacific.com/knowledge-base
www.acnpacific.com/contact-us
acnpacific.com
ACN Pacific Pty Ltd
for further information and technical support if required.
ABN 85 108 535 708
Customer Service 1300 881 778
acnpacific.com
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Table of Contents
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Related Manuals for NetComm NF10W
Summary of Contents for NetComm NF10W
- Page 1 Getting to know your Modem The NetComm Wireless modem from ACN has been set up to Plug’n’Play. All you need to do now is follow the instructions in this guide. We recommend Microsoft® Windows 7, Vista, XP, 2000 and MAC OS as the minimum Operating System requirements.
- Page 2 Please do not press reset unless instructed by ACN Technical Support USB 2 Connect an external USB hard drive here to use the NAS feature of the NF10W Fast Ethernet LAN ports. Connect your Ethernet based devices to one of these ports for...
- Page 3 User Guide NetComm NF10W Wireless ADSL2+ Modem Router Setting up your NetComm Wireless Modem Do not power on your modem until you have completed the steps below. Step 1: Take out the following pieces of equipment from the box once you have received your “service activation E-mail”...
- Page 4 Step 6: Connect the power supply to the ACN Power NetComm Wireless Modem Plug the supplied power adaptor into the back of the NetComm Wireless Modem and connect the other end to a power outlet. Powerpoint Power Adaptor Step 7:...
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Page 5: Troubleshooting
User Guide NetComm NF10W Wireless ADSL2+ Modem Router How to connect to the Broadband service via Wi-Fi To connect wirelessly to your ADSL Broadband service, you will need to have the Wireless Security Card that you took out of the modem box in Step 1. On your wireless device (e.g. -
Page 6: Dead-On-Arrival (Doa) And Early Life Failure (Elf)
Dead-On-Arrival (DOA) and Early Life Failure (ELF) We will arrange to replace your NetComm Wireless ADSL2+ Modem (“Product”) if it fails within 14 days from the date of purchase. This period is known as Dead on Arrival/Early Life Failure (“DOA/ELF”) period. Please refer to the Warranty Claims section to learn how to make a claim in these circumstances. -
Page 7: Further Information
User Guide NetComm NF10W Wireless ADSL2+ Modem Router make back-up copies of all the information stored on the Product before handing it in for repair or replacement. You will need to comply with any other return procedures stipulated by ACN as published or explained at the time of the claim.
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