If Slow Cooking Does Not Go As Expected; Troubleshooting - Tiger JKT-S10W Operating Instructions Manual

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If Slow Cooking Does Not Go As Expected

Check the following points if you experience a problem with the cooked.
Check point
Problem
Does not boil ● ●
Boils over ● ●
Boils down ●
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Troubleshooting

Check the following before requesting repair service.
Symptom
The rice have not been cooked.
The food has not been cooked.
Rice was not cooked completely by
the preset time.
The Timer function cannot be set.
●
The display is blurred.
Reheating is disabled.
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Sound is heard during cooking,
reheating, or when the Keep Warm
function is on.
An alarm (3 beeps) will sound if you
press the [Start/Rinse-free] or [Keep
warm] key.
An alarm (3 beeps) sounds when the
Timer function is set.
Water or rice has gotten inside the
rice cooker unit.
When setting the present time,
pressing the [Hour] or [Min] key does
not access the time setting mode.
The elapsed Keep Warm time blinks
on the display when the [Hour] key
is pressed while the Keep Warm
function is on.
The present time, preset timer
settings, and elapsed Keep Warm
time are lost when the power plug is
disconnected.
Check point Action
Is the power plug properly connected Insert the power plug fully into an
to an outlet? outlet.
Does the display show the correct Set the correct present time.
present time?
Check "The cooking time is excessively long" under "If Rice Does Not Cook
Properly" and take the necessary action.
Does the display show the correct Set the correct present time.
present time?
Is "0:00" blinking on the display? Set the present time.
Was the "Quick", "Synchro-Cooking", The Timer function is not available
"Mixed•Sweet", "Steam", or "Slow under those menus.
Cook" menu selected?
Was an unacceptable time set? Set a time that is acceptable under
the Timer function.
Are there any grains of burned rice Completely remove all remaining
or any other remaining grains of rice rice.
adhering to gaskets or the brim of
the inner pot?
Is the outer surface of the inner pot Wipe with a dry cloth.
wet?
An alarm (3 beeps) will sound if you The rice is cold. Rice of below
press the [Start/Rinse-free] key. approximately 55ºC cannot be
reheated.
Is the Keep Warm lamp off? Press the [Keep Warm] key and
check that the Keep Warm lamp
lights up. Then, press the [Start/
Rinse-free] key again.
Do you hear a humming sound? The fan is operating.
It is not a malfunction.
Do you hear a buzzing or twittering The IH is operating.
sound? It is not a malfunction.
Do you hear a completely different Contact the place of purchase.
sound from the above?
Is the inner pot set in the rice Set the inner pot in the rice cooker.
cooker?
An alarm will sound if you do not operate the rice cooker within about 30
seconds after pressing the [Timer] key. Continue setting the Timer function.
Water or rice inside the rice cooker unit may cause problems. Contact the
place of purchase.
The time cannot be set during cooking, when the Keep Warm function is
on, when the Timer function is in use, or during reheating.
Was the Keep Warm function used The elapsed Keep Warm time will
continuously for more than 24 blink on the display when the Keep
hours? Warm function has been on for more
than 24 hours.
Was the Keep Warm function used The elapsed Keep Warm time will
continuously for more than 6 hours blink on the display when the Keep
under the "Slow Cook" menu? Warm function has been on for more
than 6 hours.
Does "0:00" blink on the display The lithium battery has run out.
when the power plug is connected Contact the place of purchase.
again?
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