Responding To General Problems - Oki ML6300 User Manual

R
ESPONDING TO GENERAL PROBLEMS
Use the following table to help you to identify symptoms with
possible causes and take suggested remedial actions.
PROBLEM
No power
No power
No printing takes place
SEL indicator is unlit.
SEL indicator is
illuminated but no
printing takes place.
The print head is
moving but no printing
takes place.
Print position offset
The horizontal printing
position is offset.
CAUSE
The power cable is not
properly connected.
Power outlet problem or
power outage.
The printer driver is not
installed properly.
The printer has just
stopped printing.
There is no paper in the
printer.
Inrterface cable is
disconnected.
Wrong interface cable
has been used.
The ribbon cartridge
has not been installed.
The start position may
change after the printer
is powered on.
Troubleshooting > 48
ACTION
Check the power cable
is properly connected at
both power outlet and
printer.
Plug another appliance
into this outlet to check
if it works.
Re-install the printer
driver correctly.
Press the SEL button.
Load paper.
Reconnect the interface
cable.
Use correct interface
cable.
Install the ribbon
cartridge.
When the printer is
powered ON, switch
from off-line mode to
on-line mode by
pressing the SEL
button. Reset the start
position. You must set
the Power Switch to OFF
before you change the
start position.