Responding To General Problems - Oki ML6300FB User Manual

Responding to general problems

Use the following table to help you to identify symptoms with
possible causes and take suggested remedial actions.
Problem
No power
No power
No printing takes place
SEL indicator is
unlit.
SEL indicator is
illuminated but no
printing takes
place.
The print head is
moving but no
printing takes
place.
Cause
The power cable is
not properly
connected.
Power outlet
problem or power
outage.
The printer driver
is not installed
properly.
The printer has
just stopped
printing.
There is no paper
in the printer.
Interface cable is
disconnected.
Wrong interface
cable has been
used.
The ribbon
cartridge has not
been installed.
Troubleshooting > 47
Action
Check the power cable
is properly connected
at both power outlet
and printer.
Plug another appliance
into this outlet to
check if it works.
Re-install the printer
driver correctly.
Press the SEL button.
Load paper.
Reconnect the
interface cable.
Use correct interface
cable.
Install the ribbon
cartridge.