Problem Solving; Problems Printing - Oki C5400 User Manual

Problem Solving

Problems Printing

If paper jams are frequent:
• More than one sheet feeds at a time.
• Paper curls.
• Paper feeds at an angle.
Possible cause
The printer is not
horizontal.
The paper is too thin.
The paper is moist or
affected by static.
The paper is creased
or wrinkled.
The paper is not
aligned correctly.
Paper doesn't feed.
Paper jam has been cleared, but printer does not print.
Possible cause
The top cover has
not remained open
until all paper jams
have been cleared.
Remedy
Place the printer on a stable, level surface.
Use the correct type of paper (see "Media
Recommendations" on page 10).
Store paper within specified temperature and
humidity levels (see "Specifications" on
page 141).
Remove the creased/wrinkled paper from the
feed tray.
Adjust tray or manual feed guides.
Correct paper feed selection in the printer driver.
Remedy
Removing a paper jam is not sufficient:
Raise and gently lower the top cover, especially if
the paper jam has been removed from behind the
front cover.
Troubleshooting • 126