1. Safety Precautions Read the following “SAFETY PRECAUTIONS” carefully before perform any servicing. Electrical work must be installed or serviced by a licensed electrician. Be sure to use the correct rating and main circuit for the model installed. ...
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WARNING 19. The unit is only for use in a closed portable water system. Utilization in an open water circuit or non-portable water circuit, may lead to excessive corrosion of the water piping and risk of incubating bacteria colonies, particularly Legionella, in water. 20.
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Item Unit Outdoor Unit ø Single Power Source (Phase, Voltage, Cycle) Condition A35W7 A7W35 A2W35 (Ambient/Water) Input Power Cooling: 3.56 Heating: 2.53 Heating: 3.31 Maximum Input Power For Heatpump System 5.30 Power Supply 1 : Phase (Ø) / Max. Current (A) / Max. Input Power (W) 1Ø...
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Item Unit Indoor Unit Volume Expansion Vessel Capacity of Integrated Electric Heater 6.00 Note: Cooling capacities are based on outdoor air temperature of 35°C Dry Bulb with controlled indoor water inlet temperature of 12°C and water outlet temperature of 7°C. ...
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Item Unit Outdoor Unit ø Single Power Source (Phase, Voltage, Cycle) Condition A35W7 A7W35 A2W35 (Ambient/Water) Input Power Cooling: 4.36 Heating: 3.07 Heating: 3.69 Maximum Input Power For Heatpump System 5.52 Power Supply 1 : Phase (Ø) / Max. Current (A) / Max. Input Power (W) 1Ø...
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Item Unit Indoor Unit Volume Expansion Vessel Capacity of Integrated Electric Heater 6.00 Note: Cooling capacities are based on outdoor air temperature of 35°C Dry Bulb with controlled indoor water inlet temperature of 12°C and water outlet temperature of 7°C. ...
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Item Unit Outdoor Unit ø Single Power Source (Phase, Voltage, Cycle) Condition A35W7 A7W35 A2W35 (Ambient/Water) Input Power Cooling: 4.76 Heating: 3.74 Heating: 3.96 Maximum Input Power For Heatpump System 5.74 Power Supply 1 : Phase (Ø) / Max. Current (A) / Max. Input Power (W) 1Ø...
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Item Unit Indoor Unit Volume Expansion Vessel Capacity of Integrated Electric Heater 6.00 Note: Cooling capacities are based on outdoor air temperature of 35°C Dry Bulb with controlled indoor water inlet temperature of 12°C and water outlet temperature of 7°C. ...
3. Features Inverter Technology - Energy saving High Efficiency Environment Protection - Non-ozone depletion substances refrigerant (R410A) Long Installation Piping - Long piping up to 30 meter with height difference 20 meter - Flexible 4-way piping for outdoor unit ...
4. Location of Controls and Components Indoor Unit 4.1.1 Location of Control Water pressure gauge • Do not press or hit the glass cover using hard and sharp objects. Failure to do so may cause damage to the unit. • Ensure that the water pressure is between 0.05 and 0.3 MPa (0.1 MPa = 1 bar).
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4.1.2 To adjust initial settings Dealer Select menus and determine settings according to the system available in the household. It is recommended that all alterations of settings are done by an authorised dealer or specialist. Operation LED Display • After initial installation, you may manually adjust the settings. The initial setting remains active until the user changes it.
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Operation/settings to be done only by the authorised dealer/specialist. Dealer Operation/settings to be done by the authorised dealer/specialist or user. User Booster Heater To activate or deactivate the water tank’s booster heater. Note: If NO is selected, menu 11 is skipped. Booster Heater Delay Timer 20 minutes ~ To delay time for the booster heater to activate while the system is heating up...
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4.1.3 How to use User The system is turned off by an external switch. Turn on or off the system Press When the system is ON, the operation LED is lit and the actual water outlet temperature and outdoor ambient temperature are shown on the display.
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Operation/settings to be done only by the authorised dealer/specialist. Dealer Operation/settings to be done by the authorised dealer/specialist or user. User Dealer Display Temperature setting System temperature setting The system controls the temperature for each menu based on the outdoor ambient temperature. •...
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User Desired temperature setting Shifting the water temperature This easily shifts the water outlet temperature if the setting is undesirable. to enter the water temperature shifting mode. to change setting. to set the desired temperature. (temperature range: -5 °C ~ 5 °C) Temperature setting <Water outlet temperature>...
Operation/settings to be done only by the authorised dealer/specialist. Dealer Operation/settings to be done by the authorised dealer/specialist or user. User User Weekly timer setting Promotes energy saving by allowing you to set up to 6 programmes in any given day. Lights up if Timer operation is selected Indicates the next timer operation programme...
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Dry Concrete Function • During construction to dry the concrete under a preset temperature. simultaneously and hold for 5 seconds until the display shows “ ”. (The display shows “ ”). to select day. Press to set the desired temperature. to confirm the selection.
5. Dimensions Indoor Unit <Top View> <Front View> <Side View> 35 98 107 115 155 <Bottom View> 205.5 98.5 Relative position between the indoor unit and the installation plate <Front View> 213.5 213.5 140.7 140.7 Installation 306.4 Plate Indoor unit external dimensions line Unit: mm...
6. Refrigeration and Water Cycle Diagram Outdoor Indoor Side Side Water Pressure Gauge Expansion Liquid Vessel Water Capillary Side Flow Expansion (3-Way Tube Switch Valve Strainer Strainer Valve) Water Inlet (Connect Water Pipe Pump Sanitary Temp. Tank) Sensor Pipe Defrost Temp.
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Room Thermo Fan Coil Unit (Heating / Cooling) Connect to Indoor Unit Panel Heater Unit (Heating) 3-Way Valve 2-Way Valve Floor Heating Panel (Heating) Heater 1 (3kW) To Water Inlet Indoor Unit From Water Outlet Cold Water Indoor Unit Supply Solar Unit Buffer Tank Unit...
11. Installation Instruction (WH-SDC12F6E5 WH-UD12FE5 only) 11.1 Select the Best Location INDOOR UNIT There should not be any heat source or steam near the unit. A place where air circulation in the room is good. A place where drainage can be easily done.
11.3 Indoor Unit 11.3.1 How to Fix Installation Plate 11.3.3 Indoor Unit Installation The mounting wall is strong and solid enough to prevent it from the vibration. 11.3.3.1 Install the Indoor Unit When connecting solar pump station cable (Unit in mm) Bolt - Wall Wall...
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Air-to-Water Tank Unit) Heatpump Piping size (Torque) Indoor Unit Radiator/ Floor Model Liquid Heater 3-Way ø15.88 mm ø9.52 mm WH-SDC12F6E5 Water Inlet Valve Kit Water (5/8") (3/8") (Field Outlet Do not install radiator / WH-UD12FE5 External Filter [65 N•m] [42 N•m] supply) fl...
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11.3.3.6 Drain Elbow and Hose Installation Fix the drain elbow and packing to the bottom Water will drip from this hose, therefore the outlet of indoor unit, as shown in below illustration. of this hose must be installed in an area where the ...
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External Controller shall be connected to 1-pole switch with min 3.0 mm contact gap. (connection refer to Diagram 5.2). Its cable must be (2 × min 0.5 mm ), double insulation layer of PVC-sheathed or rubber- sheathed cable. * note: - When making such connection, kindly remove the jumper between terminal no. 17 and 18. - Switch used shall be CE compliance component.
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The equipment’s power supply 1 complies with IEC/EN 61000-3-12 provided that the short-circuit power S greater than or equal to 1200 kW (for WH-SDC12F6E5/UD12FE5) at the interface point between the user’s supply and the public system. It is the responsibility of the installer or user of the equipment to ensure, by...
11.4.2 CONNECTING THE PIPING Piping size (Torque) CAUTION Model Liquid Do not over tighten, over tightening cause gas leakage. ø15.88 mm ø9.52 mm WH-SDC12F6E5 (5/8") (3/8") WH-UD12FE5 [65 N•m] [42 N•m] Service panel Connecting The Piping To Outdoor Unit Decide piping length and then cut by using pipe cutter.
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CUTTING AND FLARING THE PIPING Please cut using pipe cutter and then remove the burrs. Remove the burrs by using reamer. If burrs is not removed, gas leakage may be caused. Turn the piping end down to avoid the metal powder entering the pipe. Please make flare after inserting the flare nut onto the copper pipes.
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11.4.4 Connect the Cable to the Outdoor Unit (FOR DETAIL REFER TO WIRING DIAGRAM AT UNIT) Remove the control board cover from the unit by loosening the screw. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed (4 × 4.0 or 6.0 mm ) flexible cord, type designation 60245 IEC 57 or heavier cord.
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11.4.6 DISPOSAL OF OUTDOOR UNIT DRAIN WATER When a Drain elbow is used, please ensure to follow below: the unit should be placed on a stand which is taller than 50 mm. cover the 8 holes (ø20 mm) with Rubber cap (refer to illustration below).
12. Installation Instruction (WH-SDC14/16F6E5 WH-UD14/16FE5 only) 12.1 Select the Best Location INDOOR UNIT There should not be any heat source or steam near the unit. A place where air circulation in the room is good. A place where drainage can be easily done. ...
12.3 Indoor Unit 12.3.1 How to Fix Installation Plate 12.3.3 Indoor Unit Installation The mounting wall is strong and solid enough to prevent it from the vibration. 12.3.3.1 Install the Indoor Unit When connecting solar pump station cable (Unit in mm) Bolt - Wall Wall...
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Further tighten the flare nut with torque Room Thermostat (Field Supply) wrench in specified torque as stated in the 3-Way Valve Kit table. Fan Coil Unit Panasonic (Complete with Air-to-Water Tank Unit) Heatpump Piping size (Torque) Indoor Unit...
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12.3.3.6 Drain Elbow and Hose Installation Fix the drain elbow and packing to the bottom Water will drip from this hose, therefore the outlet of indoor unit, as shown in below illustration. of this hose must be installed in an area where the ...
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External Controller shall be connected to 1-pole switch with min 3.0 mm contact gap. (connection refer to Diagram 5.2). Its cable must be (2 × min 0.5 mm ), double insulation layer of PVC-sheathed or rubber- sheathed cable. * note: - When making such connection, kindly remove the jumper between terminal no. 17 and 18. - Switch used shall be CE compliance component.
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Solar Pump Station Cable Detail A (Optional) Solar Three-way Valve Cable (Optional) External Control Cable (Optional) Tank Sensor Cable (Optional) Tank OLP Cable (Optional) Room Thermostat Cable (Optional) Booster Heater Cord (Optional) Earth wire must be longer than other cables for safety reasons.
12.4 Outdoor Unit 12.4.1 Install the Outdoor Unit After selecting the best location, start installation according to Indoor/Outdoor Unit Installation Diagram. Fix the unit on concrete or rigid frame firmly and horizontally by bolt nut (ø10 mm). When installing at roof, please consider strong wind and earthquake.
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CUTTING AND FLARING THE PIPING Please cut using pipe cutter and then remove the burrs. Remove the burrs by using reamer. If burrs is not removed, gas leakage may be caused. Turn the piping end down to avoid the metal powder entering the pipe. Please make flare after inserting the flare nut onto the copper pipes.
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12.4.4 Connect the Cable to the Outdoor Unit (FOR DETAIL REFER TO WIRING DIAGRAM AT UNIT) Remove the control board cover from the unit by loosening the screw. Connecting cable between indoor unit and outdoor unit shall be approved polychloroprene sheathed (4 × 4.0 or 6.0 mm ) flexible cord, type designation 60245 IEC 57 or heavier cord.
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12.4.6 DISPOSAL OF OUTDOOR UNIT DRAIN WATER When a Drain elbow is used, please ensure to follow below: the unit should be placed on a stand which is taller than 50 mm. cover the 8 holes (ø20 mm) with Rubber cap (refer to illustration below).
13. Operation and Control 13.1 Basic Function Inverter control, which equipped with a microcomputer in determining the most suitable operating mode as time passes, automatically adjusts output power for maximum comfort always. In order to achieve the suitable operating mode, the microcomputer maintains the set temperature by measuring the temperature of the environment and performing temperature shifting.
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Heat Mode Operation Time Chart 3 ways valve 2 ways valve Open Close Heat Pump Backup Heater ID W ater Pump Solar Request Solar 3 way valve W ater Outlet Temp Tank Temp. Timer for backup Backup Heater Backup Heater heater to on back Startup Timer Startup Timer...
13.1.3 Cooling Operation 13.1.3.1 Thermostat control Compressor is OFF when Water Outlet Temperature – Internal Water Setting Temperature > -1.5°C for continuously 3 minutes. Compressor is ON after waiting for 3 minutes, if the Water Outlet Temperature – Water Inlet Temperature (temperature at thermostat OFF is triggered) >3°C.
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13.1.4 Auto Mode Operation COOL MODE Heat To Cool Setting Temp. Cool To Heat Setting Temp. HEAT MODE Outdoor Ambient Control details: To enable the unit to operate either heat or cool mode automatically, heat to cool set temperature and cool to heat set temperature can be set by control panel.
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13.1.5 Tank Mode Operation Control contents: 3 ways valve direction 3 ways valve switch to tank side during Tank Thermo ON condition. Switch 3 ways valve to room side when tank achieve Tank Thermo OFF temperature and SOLAR turn ON condition. ...
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13.1.6 Heat + Tank Mode Operation Setting 1: When Heating priority is set by control panel: 1. 3 ways valve control: o 3 ways valve switch to room side during External Room Thermo ON OR Solar 3 ways valve ON OR Tank Thermo OFF time, and switch to tank side at External Room Thermo OFF AND Solar 3 ways valve OFF.
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Characteristic of heat pump thermo ON/OFF under tank side condition Water Outlet Thermo condition Heat pump THERMO OFF TEMP: 1. Heat pump THERMO OFF TEMP = 53°C + [+4°C]. 2. Water outlet temperature > Heat pump THERMO OFF TEMP for continuous 90 seconds, heat pump OFF and water pump continue ON.
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Heat + Tank Mode (Heating priority set) Under Solar Priority Set Condition: Under Solar Priority Not Set Condition:...
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Setting 2: When heating priority is not set by control panel: When Solar Priority is set/not set by control panel: 1. 3 ways valve control: 3 ways valve switch to room side during heating heat-up interval, and switch to tank side during tank heat-up interval.
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Characteristic of heat pump thermo ON/OFF under tank side condition Water Outlet Thermo condition Heat pump THERMO OFF TEMP: 1. Heat pump THERMO OFF TEMP = 53°C + [+4°C] 2. Water outlet temperature > Heat pump THERMO OFF TEMP for continuous 90 seconds, heat pump OFF but water pump continue ON.
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13.1.7 Cool + Tank Mode Operation 13.1.7.1 Cooling Priority SET 1. 3 ways valve control: 3 ways valve switch to room side during External Room Thermo ON OR Tank Thermo OFF time, and switch to tank side at External Room Thermo OFF AND Solar 3 ways valve OFF. 2.
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Characteristic of heat pump thermo ON/OFF under tank side condition a) Water Outlet Thermo Condition Heat pump THERMO OFF TEMP: 1. Heat pump THERMO OFF TEMP = [53°C] + [+4°C]. 2. Water outlet temperature > Heat pump THERMO OFF TEMP for continuous 3 minutes, heat pump OFF. Next THERMO ON TEMP: 1.
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13.1.7.2 Cooling Priority NOT SET 1. 3 ways valve control: 3 ways valve switch to room side during room cooling interval and switch to tank side during tank heat-up interval. Both modes will switch alternately. Tank mode is the initial running mode of this cool + tank mode. 2.
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Water Inlet Thermo Condition Heat pump THERMO OFF TEMP: Water inlet temperature > [55°C] for continuous 60 seconds, heat pump OFF. THERMO ON TEMP: THERMO ON TEMP = Water inlet temperature > [55°C]. c) Solar Operation Condition (Only under Solar Priority Set Condition) ...
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13.1.8 Setting Water Outlet Temperature for Heat Mode The set temperature defines the parameters for the outdoor ambient temperature dependent operation of the unit. Where by the internal water setting temperature is determined automatically depending on the outdoor temperature. The colder outdoor temperatures will result in warmer water and vice versa. The user has the possibility to shift up or down the target water temperature by control panel setting.
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13.1.9 Water Temperature Thermo Shift Setting Switchs are ignored during “PUMPDW” = ON. Switchs are ignored during “STATUS” = ON. ▲ ▼ “ ”, “ ”, ”SELECT” switch are ignored if “SETTING” = OFF. “CANCEL” switch is ignored if “SETTING” = OFF & “STATUS” = OFF. ...
13.2 Water Pump 13.2.1 Water Pump Control Once the indoor unit is ON, the water pump will be ON immediately and no error judgement for 9 minutes. However, during this 9 minutes operation, if there is any abnormality cause at outdoor or malfunction, the compressor should be OFF immediately and restart delay after 3 minutes.
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Press SELECt button then press button to change SPEED and press SET to confirm. Press OFF/ON button to quit setting. (WH-SDC12F6E5) (WH-SDC14/16F6E5) Note: * Before adjust the water flow rate, make sure that the total water volume in the installation is minimum 50 litres for heating side.
13.2.4 Water Pump Speed Feedback Error Basically pump speed feedback is control by micon. When pump speed is below low limit or over high limit for a few seconds, micon detect pump error and system is stopped. Error detection conditions: ...
13.5 Indoor Unit Safety 13.5.1 Indoor Unit Safety Control When water pump is ON, the system will start checking flow switch status (ON/OFF). If the flow switch ON for 10 seconds, the system will check on the water inlet temperature for 10 seconds. If the water inlet temperature not exceeds 80°C, the water pump shall be continuously running with normal mode.
13.8 Indoor Back-Up Heater Control 13.8.1 Indoor Electric Heater Control Normal Heating Mode Heater On condition: a. Heater switch is ON b. After Heatpump thermo ON for [30] mins c. After water pump operate [9] mins d. Outdoor air temperature < Outdoor set temperature for heater e.
13.9 Tank Booster Heater Control 13.9.1 Tank Booster Heater Control Heating operation condition: Heater OFF Tank set temperature + Tank set temperature + [-5°C] [+2°C] Heater ON Booster heater Turn On condition: After BOOSTER HEATER DELAY TIMER fulfill during heatpump startup time in tank mode, or during switching from heating heat-up interval to tank heat-up interval in heat + tank mode (heating priority not set).
13.11 Sterilization Mode Purpose: To sterilize water tank by setting the required boiling temperature. Control start condition: Tank connection menu is set to YES by control panel. Sterilization menu is set to YES by control panel. Sterilization signal received from control panel by timer. ...
13.13 Anti Freeze Control Anti freeze protection control menu can be set YES or NO by control panel. In heatpump system, there are 3 types of anti freeze control: 1. Expansion tank anti-freeze control Expansion tank anti freeze heater ON condition: Outdoor ambient temp.
13.14 Solar Operation (Optional) 13.14.1 Solar Operation: External solar heat source signal can be connect to unit for proper control of heat source switching during tank boiling time. Control according to preset whether solar priority is set or not. When tank connection is NOT set at SETTING mode, solar operation is disabled. When Pump A (from solar pump station) is detected On through connection Y3 and Y4, then the Solar pump 3 Way Valve is requested ON (Refer to figure below).
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Solar Operation Chart in different mode and condition Tank Mode (Solar Priority SET condition) Tank Mode (Solar Priority NOT SET condition)
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Heat + Tank Mode (Heating Priority NOT SET) (Solar Priority SET condition) When solar 3 way valve turn on during Tank interval, cancel Tank interval immediately and switch 3-way valve to the After heating/cooling interval, stand by to go in tank side after solar 3 way room side and start a heating/cooling interval.
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Heat + Tank Mode (Heating Priority SET) & Cool + Tank Mode 3 way valve Room Side Heatpump Booster heater Off due to solar 3 way valve on Booster heater Thermo Off Solar priority set Booster heater Solar priority not Solar request Solar off due to upper limit...
13.15 External Room Thermostat Control (Optional) Purpose: Better room temperature control to fulfill different temperature request by external room thermostat. Recommended external room thermostat: Maker Characteristic Siemen (REV200) Touch panel Siemen (RAA20) Analog Connection of external room thermostat: Wire Connection and thermo characteristic of Siemen REV200: Setting L/L1 (H) Heat Thermo...
13.16 Three Ways Valve Control Purpose: - 3 ways valve is used to change flow direction of hot water from heat pump between heating side and tank side. Control contents: 3 ways valve switch Off: During 3 ways valve switch Off time, the hot water will provide heat capacity to heating side. 3 ways valve switch On: During 3 ways valve switch On time, the hot water will provide heat capacity to tank side.
13.18 External OFF/ON Control Communication circuit between indoor unit and external controller is as per below. External Controller mico Panasonic CN-THERMO Maximum length of communication cable is 20 meter. Control content: External Control Switch Control Panel OFF/ON...
13.19 Holiday Mode Purpose: Promotes energy saving by allowing the user to stop the system during holiday and enables the system to resume at the preset temperature after holiday. Control details: Range of days can be set in holiday mode is from 1 to 999 days. After days of holiday have been set, heat pump will stop and only resume operation at 12.00am at the end of holiday countdown.
14. Protection Control 14.1 Protection Control for All Operations 14.1.1 Time Delay Safety Control The compressor will not start for three minutes after stop of operation. 14.1.2 30 Seconds Forced Operation Once the compressor starts operation, it will not stop its operation for 30 seconds. However, it can be stopped using control panel at indoor unit.
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14.1.5 Low Frequency Protection Control 2 When all the below conditions comply, the minimum compressor frequency will change to lower frequency. Temperature, T, for: Heating Cooling Outlet water (°C) T < 14 or T ≥ 48 T < 14 or T ≥ 30 Outdoor air (°C) T <...
14.2 Protection Control for Heating Operation 14.2.1 Outdoor Air Temperature Control The maximum current value is regulated when the outdoor air temperature rises above 14°C in order to avoid compressor overloading. 14.2.2 Deice Operation When outdoor pipe temperature and outdoor air temperature is low, deice operation start where outdoor fan motor stop.
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Deice operation time diagram a. Deice mode 1 control: Free Free Compressor Four way valve ID pump OD fan Free Free Expansion valve Free max 9 minutes 30 seconds deice 1 b. Deice mode 2 control: Deice mode 2 Normal Heating Deice...
14.3 Protection Control for Cooling Operation 14.3.1 Outdoor Air Temperature Control The Compressor operating frequency is regulated in accordance to the outdoor air temperature as shown in the diagram below. This control will begin 1 minute after the compressor starts. ...
15. Servicing Guide 15.1 How to Take Out Front Plate Please follow the steps below for take out front plate. Before removing the front plate of indoor unit, always switch off all power supply (i.e. indoor unit power supply, heater power supply and tank unit power supply). Remove the 2 mounting screws which located at bottom of the front plate and 1 mounting screw at the front of the plate.
In AIR PURGE function, the pump will operate ON and OFF for 10 minutes to purge the air in the hydraulic system. Press again the FORCE button to exit AIR PURGE function. PUMP SPEED ADJUST MODE will stop operation. (WH-SDC12F6E5) (WH-SDC14/16F6E5) 15.6...
15.7 How to Unlock Cool Mode Press buttons SET and SERVICE for 5 seconds. Press SELECT button. Unlock COOL mode with ▲/▼. Press SET button. 15.8 Dry Concrete [SERVICE MODE: 03] If Dry Concrete has been set, Dry Concrete status can be activated and monitored by following procedure. Press SERVICE button for 5 seconds.
16. Maintenance Guide In order to ensure optimal performance of the unit, checks and inspections on the unit and the field wiring must be carried out regularly. Before carried out any maintenance or repair work, and removing the front plate of heat exchanger unit, always switch off all power supply (i.e.
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Reset overload protector Overload protector serves the safety purpose to prevent the water over heating. When the overload protector trip at high water temperature, take below steps to reset it. a. Take out OLP cover. b. Use a test pen to push the centre button gently in order to reset the Overload protector. c.
17. Troubleshooting Guide 17.1 Refrigeration Cycle System In order to diagnose malfunctions, make sure that there are no electrical problems before inspecting the refrigeration cycle. Such problems include insufficient insulation, problem with the power source, malfunction of a compressor and a fan.
17.2 Relationship between the Condition of the Air-to-Water Heatpump Indoor and Outdoor Units and Pressure and Electric Current Heating Mode Cooling Mode Condition of the Air-to-Water Heatpump Low Pressure High Pressure Electric current Low Pressure High Pressure Electric current indoor and during operation during operation outdoor units...
17.3 Breakdown Self Diagnosis Function 17.3.1 Self Diagnosis Function (Three Digits Alphanumeric Code) When abnormality occur during operation, the system will stop operation, and OFF/ON control panel LED will blink and error code will display on the control panel Timer display LCD. ...
17.4 Error Codes Table Diagnosis display Abnormality/Protection control Abnormality judgement Primary location to verify No abnormality detected — — Indoor/outdoor connection wire Indoor/outdoor PCB Indoor/Outdoor capacity unmatched 90s after power supply Specification and combination table in catalogue ...
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Diagnosis display Abnormality/Protection control Abnormality judgement Primary location to verify Outdoor air temperature sensor Outdoor air temperature sensor Continue for 5 sec. abnormality (defective or disconnected) Water inlet temperature sensor Indoor water inlet temperature sensor Continue for 5 sec. abnormality (defective or disconnected) Outdoor discharge pipe temperature...
17.5 Self-diagnosis Method 17.5.1 Connection Capability Rank Abnormality (H12) Malfunction Decision Conditions: During startup operation of cooling and heating, the capability rank of indoor checked by the outdoor is used to determine connection capability rank abnormality. Malfunction Caused: Wrong model interconnected. Wrong indoor unit or outdoor unit PCB (main) used.
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17.5.2 Compressor Tank Temperature Sensor Abnormality (H15) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the compressor tank temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main).
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17.5.3 Water Pump Abnormality (H20) Malfunction Decision Conditions: During startup and operation of cooling and heating, the rotation speed detected by the IPM of water pump motor during water pump operation is used to determine abnormal water pump (feedback of rotation > 6,000rpm or < 1,000rpm).
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17.5.4 Indoor Refrigerant Liquid Temperature Sensor Abnormality (H23) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor refrigerant liquid temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor.
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17.5.5 Service Valve Error (H27) Malfunction Decision Conditions: During cooling operation, when:- [a] Indoor refrigerant pipe temperature at compressor startup - present indoor refrigerant pipe temperature < 2°C [b] Present high pressure - high pressure at compressor startup < 5kg/cm **Judgment only for first time cooling operation and not during pump down operation.
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17.5.6 Compressor Low Pressure Protection (H42) Malfunction Decision Conditions: During operation of heating and after 5 minutes compressor ON, when outdoor pipe temperature below -29°C or above 26°C is detected by the outdoor pipe temperature sensor. Malfunction Caused: Dust accumulation on the outdoor unit heat exchanger. Air short circuit at outdoor unit.
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17.5.7 Water Flow Switch Abnormality (H62) Malfunction Decision Conditions: During operation of cooling and heating, the water flow detected by the indoor water flow switch is used to determine water flow error. Malfunction Caused: Faulty water pump. Water leak in system. Faulty connector connection.
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17.5.8 Outdoor High Pressure Abnormality (H64) Malfunction Decision Conditions: During operation of cooling and heating, when the outdoor high pressure sensor output signal is 0 Vdc or 5 Vdc. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 4 times in 20 minutes.
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17.5.9 Deice Circulation Error (H65) Malfunction Decision Conditions: During startup and operation of deice (mode 2), the water flow (> 10l/min) detected by the water flow switch is used to determine deice circulation error. Malfunction Caused: Water flow in air-to-water heatpump indoor unit circuitry. Faulty indoor unit water flow switch.
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17.5.10 Indoor Backup Heater OLP Abnormality (H70) Malfunction Decision Conditions: During operation of indoor backup heater, when no power supplies to indoor backup heater or OLP open circuit. Malfunction Caused: Faulty power supply connector connection. Faulty connector connection. Faulty indoor backup heater overload protector (OLP). Faulty indoor unit PCB (main).
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17.5.11 Tank Temperature Sensor Abnormality (H72) Malfunction Decision Conditions: When tank connection is set to ON, the temperatures detected by the tank temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds.
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17.5.12 Indoor-Control Panel Communication Abnormality (H76) Malfunction Decision Conditions: During standby and operation of cooling and heating, indoor-control panel error occur. Malfunction Caused: Faulty connector connection. Faulty control panel. Faulty indoor unit PCB (main).
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17.5.13 Indoor/Outdoor Abnormal Communication (H90) Malfunction Decision Conditions: During operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction Caused: Faulty outdoor unit PCB (main). Faulty indoor unit PCB (main). Indoor-outdoor signal transmission error due to wrong wiring.
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17.5.14 Tank Booster Heater OLP Abnormality (H91) Malfunction Decision Conditions: During operation of tank booster heater, and tank booster heater OLP open circuit. Malfunction Caused: Faulty connector connection. Faulty tank booster heater overload protector (OLP). Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 60 seconds.
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17.5.15 Unspecified Voltage between Indoor and Outdoor (H95) Malfunction Decision Conditions: The supply power is detected for its requirement by the indoor/outdoor transmission. Malfunction Caused: Insufficient power supply. Faulty outdoor unit PCB (noise filter/main).
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17.5.16 Outdoor High Pressure Protection (H98) Malfunction Decision Conditions: During operation of heating, when pressure 4.0 MPa and above is detected by outdoor high pressure sensor. Malfunction Caused: Faulty water pump. Insufficient water flow rate in system. Water leak in system. 2/3 way closed.
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17.5.17 Indoor Freeze-up Protection (H99) Malfunction Decision Conditions: During anti-freezing control in cooling operation, when the indoor refrigerant liquid temperature < 0°C. Malfunction Caused: Faulty water pump. Insufficient water flow rate in system. Water leak in system. 2 way valve partially closed. Clogged expansion valve or strainer.
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17.5.18 Outdoor High Pressure Switch Activate (F12) Malfunction Decision Conditions: During operation of cooling and heating, when pressure 4.5 MPa and above is detected by outdoor high pressure switch. Malfunction Caused: Dust accumulation on the outdoor unit heat exchanger. Air short circuit at outdoor unit. Faulty water pump.
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17.5.19 Compressor Rotation Failure (F14) Malfunction Decision Conditions: A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction Caused: Compressor terminal disconnect. Faulty outdoor unit PCB (main). Faulty compressor. Abnormality Judgment: Continue 4 times in 20 minutes.
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17.5.20 Outdoor Fan Motor (DC Motor) Mechanism Locked (F15) Malfunction Decision Conditions: The rotation speed detected by the Hall IC of the fan motor during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550 rpm or < 50 rpm). Malfunction Caused: Operation stop due to short circuit inside the fan motor winding.
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17.5.21 Input Over Current Detection (F16) Malfunction Decision Conditions: During operation of cooling and heating, when outdoor current above 24.1 A (Heating) and 16.1 A (Cooling) [UD12FE5)], 25.1 A (Heating) and 19.8 A (Cooling) [UD14FE5)] and 26.1 A (Heating) and 22.8 A (Cooling) [UD16FE5)] is detected by the current transformer (CT) in the outdoor unit PCB.
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17.5.22 Compressor Overheating (F20) Malfunction Decision Conditions: During operation of cooling and heating, when temperature above 112°C is detected by the compressor tank temperature sensor. Malfunction Caused: Faulty compressor tank temperature sensor. 2/3 way valve closed. Refrigerant shortage (refrigerant leakage). Clogged expansion valve or strainer.
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17.5.23 IPM Overheating (F22) Malfunction Decision Conditions: During operation of cooling and heating, when temperature 95°C is detected by the outdoor IPM temperature sensor. Malfunction Caused: Faulty outdoor unit fan motor. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 3 times in 30 minutes.
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17.5.24 Output Over Current Detection (F23) Malfunction Decision Conditions: During operation of cooling and heating, when outdoor DC current is above 34 A is detected by the IPM DC Peak sensing circuitry in the outdoor unit PCB (main). Malfunction Caused: Faulty outdoor unit PCB (main).
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17.5.25 Refrigeration Cycle Abnormality (F24) Malfunction Decision Conditions: During operation of cooling and heating, compressor frequency > Frated. During operation of cooling and heating, running current: 0.65 A < I < 1.65 A. During operation of cooling, water inlet temperature - indoor refrigerant liquid temperature < 5°C. During operation of heating, indoor refrigerant liquid temperature - water inlet temperature <...
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17.5.26 Four Way Valve Abnormality (F25) Malfunction Decision Conditions: During heating operation, when the indoor pipe temperature of thermostat ON indoor unit < 0°C. During cooling operation, when the indoor pipe temperature of thermostat ON indoor unit > 45°C. Malfunction Caused: Faulty sensor.
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17.5.27 Outdoor High Pressure Switch Abnormal (F27) Malfunction Decision Conditions: During compressor stop, and outdoor high pressure switch is remain opened. Malfunction Caused: Faulty connector connection. Faulty switch. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 1 minute.
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17.5.28 Indoor Water Outlet Temperature Sensor 2 Abnormality (F30) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor water outlet temperature sensor 2 are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor.
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17.5.29 Outdoor Air Temperature Sensor Abnormality (F36) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main).
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17.5.30 Indoor Water Inlet Temperature Sensor Abnormality (F37) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor water inlet temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor.
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17.5.31 Outdoor Discharge Pipe Temperature Sensor Abnormality (F40) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor.
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17.5.32 Power Factor Correction (PFC) Abnormality (F41) Malfunction Decision Conditions: During operation of cooling and heating, when the PFC protection circuitry in the outdoor unit PCB (main) senses abnormal high DC voltage level. Malfunction Caused: Power supply surge. Compressor windings not uniform. Faulty outdoor unit PCB (main).
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17.5.33 Outdoor Pipe Temperature Sensor Abnormality (F42) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main).
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17.5.34 Outdoor Defrost Temperature Sensor Abnormality (F43) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor defrost temperature sensor are used to determine sensor error. Malfunction Caused: Faulty connector connection. Faulty sensor. Faulty outdoor unit PCB (main).
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17.5.35 Indoor Water Outlet Temperature Sensor Abnormality (F45) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor water outlet temperature sensor are used to determine sensor errors. Malfunction Caused: Faulty connector connection. Faulty sensor.
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17.5.36 Outdoor Current Transformer Open Circuit (F46) Malfunction Decision Conditions: A current transformer (CT) open circuit is detected by checking the compressor running frequency ( rated frequency) and CT detected input current (< 0.65 A) for continuously 20 seconds. Malfunction Caused: CT defective.
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17.5.37 Cooling High Pressure Overload Protection (F95) Malfunction Decision Conditions: During operation of cooling, when pressure 4.0 MPa and above is detected by outdoor high pressure sensor. Malfunction Caused: Dust accumulation in the outdoor unit heat exchanger. Air short circuit at outdoor unit. 2 way valve closed.
18. Disassembly and Assembly Instructions WARNING High Voltage are generated in the electrical parts area by the capacitor. Ensure that the capacitor has discharged sufficiently before proceeding with repair work. Failure to heed this caution may result in electric shocks. 18.1 To Remove Front Plate Please follow the steps below for take out front plate.
18.3 To Remove Pressure Gauge Pressure Gauge 1. Remove 3 screws then use spanner to release nut of Pressure Gauge. 18.4 To Remove Control Panel 1. Disconnect the connector Control Panel of CN-REMOTE2 (WHT) from the Electronic Controller Board. Electronic Controller Board 2.
18.5 To Remove RCCB 1. Disconnect 2 lead wires 2. Disconnect 2 lead wires (Black and White). (Black and White). 3. Remove screws to remove RCCB. RCCB...
18.6 To Remove Transformer and Electronic Controller Board Transformer 4. Remove screw to remove 2. Remove 3 screws to the Electronic Control Board. remove Transformer. Electronic Controller Board CN-T1 1. Disconnect the 2 lead wire 3. Disconnect all connectors, T1, T2 (Black) and connector CN-PWR (BLK), SN-SOLAR (WHT), CN-T1 (WHT) from the CN-PUMP2 (WHT), CN-V2 (WHT),...
During reinstall Air Purge Valve. Make sure plug is fully close in clockwise direction. Apply some water based grease on packing surface Packing before fix with shut off valve. 18.8 To Remove Water Pump and Bottle Complete 2. Loosen the nut. 3.
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4. Disconnect the connector of CN-OLP1 and lead wire HT1-L2 and HT1-L3. 5. Loosen 3 nuts. Bottle Complete 6. Remove 4 screws to remove the Bottle Complete. When reinstall the water pipe, use grease or water at the joining. rease or water at the joining.
19. Technical Data 19.1 Operation Characteristics 19.1.1 WH-SDC12F6E5 WH-UD12FE5 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 7°C (DBT), 6°C (WBT) Indoor water inlet temperature : 30°C Indoor water outlet temperature : 35°C Piping length : 7 m 13.000...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 12°C Indoor water outlet temperature : 7°C Piping length : 7 m 12.500 11.500 10.500 9.500 8.500 7.500 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 19°C Indoor water outlet temperature : 14°C Piping length : 7 m 16.000 15.000 14.000 13.000 12.000 11.000 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 23°C Indoor water outlet temperature : 18°C Piping length : 7 m 12.000 11.000 10.000 9.000 8.000 7.000 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Heating Characteristics at Different Piping Length Condition Outdoor air temperature : 7°C (DBT), 6°C (WBT) Indoor water inlet temperature : 30°C Indoor water outlet temperature : 35°C Piping length : 7 m 12.500 12.000 11.500 11.000 10.500 10.000 Piping Length (m) 4.000 3.500 3.000...
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Cooling Characteristics at Different Piping Length Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 12°C Indoor water outlet temperature : 7°C Piping length : 7 m 11.000 10.000 9.000 8.000 7.000 6.000 Piping Length (m) 3.800 3.700 3.600...
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19.1.2 WH-SDC14F6E5 WH-UD14FE5 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 7°C (DBT), 6°C (WBT) Indoor water inlet temperature : 30°C Indoor water outlet temperature : 35°C Piping length : 7 m 15.500 14.000 12.500 11.000 9.500 8.000 Outdoor Temperature (°C)
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 12°C Indoor water outlet temperature : 7°C Piping length : 7 m 16.000 14.000 12.000 10.000 8.000 6.000 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 19°C Indoor water outlet temperature : 14°C Piping length : 7 m 20.000 18.000 16.000 14.000 12.000 10.000 Outdoor Temperature (°C) 6.500 5.500 4.500...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 23°C Indoor water outlet temperature : 18°C Piping length : 7 m 16.000 14.000 12.000 10.000 8.000 6.000 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Heating Characteristics at Different Piping Length Condition Outdoor air temperature : 7°C (DBT), 6°C (WBT) Indoor water inlet temperature : 30°C Indoor water outlet temperature : 35°C Piping length : 7 m 14.500 14.000 13.500 13.000 12.500 12.000 Piping Length (m) 4.000 3.500 3.000...
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Cooling Characteristics at Different Piping Length Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 12°C Indoor water outlet temperature : 7°C Piping length : 7 m 12.000 11.000 10.000 9.000 8.000 7.000 Piping Length (m) 4.600 4.500 4.400...
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19.1.3 WH-SDC16F6E5 WH-UD16FE5 Heating Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 7°C (DBT), 6°C (WBT) Indoor water inlet temperature : 30°C Indoor water outlet temperature : 35°C Piping length : 7 m 17.500 16.000 14.500 13.000 11.500 10.000 Outdoor Temperature (°C)
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 12°C Indoor water outlet temperature : 7°C Piping length : 7 m 16.000 14.000 12.000 10.000 8.000 6.000 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 19°C Indoor water outlet temperature : 14°C Piping length : 7 m 22.000 20.000 18.000 16.000 14.000 12.000 Outdoor Temperature (°C) 6.500 5.500 4.500...
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Cooling Characteristics at Different Outdoor Air Temperature Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 23°C Indoor water outlet temperature : 18°C Piping length : 7 m 17.000 15.000 13.000 11.000 9.000 7.000 Outdoor Temperature (°C) 5.500 4.500 3.500...
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Heating Characteristics at Different Piping Length Condition Outdoor air temperature : 7°C (DBT), 6°C (WBT) Indoor water inlet temperature : 30°C Indoor water outlet temperature : 35°C Piping length : 7 m 17.000 16.500 16.000 15.500 15.000 14.500 Piping Length (m) 4.200 4.000 3.800...
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Cooling Characteristics at Different Piping Length Condition Outdoor air temperature : 35°C (DBT), -°C (WBT) Indoor water inlet temperature : 12°C Indoor water outlet temperature : 7°C Piping length : 7 m 13.500 12.500 11.500 10.500 9.500 8.500 Piping Length (m) 5.000 4.900 4.800...
19.2 Heating Capacity Table 19.2.1 WH-SDC12F6E5 WH-UD12FE5 Water Out (°C) Input Input Input Input Input Input Capacity Capacity Capacity Capacity Capacity Capacity Outdoor Air (°C) Power Power Power Power Power Power 9300 3460 8900 3620 8500 3790 8100 3950 7500...
19.3 Cooling Capacity Table 19.3.1 WH-SDC12F6E5 WH-UD12FE5 Water In (°C) Water Out (°C) Outdoor Air (°C) Capacity (W) Input Power (W) Capacity (W) Input Power (W) Capacity (W) Input Power (W) 7860 1180 13150 1400 10000 1730 12080 2900 15700...
20. Exploded View and Replacement Parts List 20.1 Indoor Unit Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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<Model: WH-SDC12F6E5 WH-SDC14F6E5 WH-SDC16F6E5> REF. SAFETY DESCRIPTION & NAME QTY. WH-SDC12F6E5 WH-SDC14F6E5 WH-SDC16F6E5 REMARK BASE PAN CWD521279 ← ← HOT WATER COIL - COMPLETE CWB90C1109 CWB90C1110 ← RECEIVER CWB141039 ← ← FLOW SWITCH CWB621128 ← ← TUBE CONNECTOR CWT029525 ←...
20.2 Outdoor Unit Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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Note: The above exploded view is for the purpose of parts disassembly and replacement. The non-numbered parts are not kept as standard service parts.
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<Model: WH-UD12FE5 WH-UD14FE5 WH-UD16FE5> REF. SAFETY DESCRIPTION & NAME QTY. WH-UD12FE5 WH-UD14FE5 WH-UD16FE5 REMARK BASE PAN ASS’Y CWD52K1275 ← ← COMPRESSOR 5JD420XAA22 ← ← BUSHING - COMPRESSOR CWH50055 ← ← MOUNT NUT - COMPRESSOR MOUNT CWH561049 ← ← GASKET FOR TERMINAL COVER CWB811017 ←...