Protect Your Warranty - Aztec Grand Finale Owner's Manual

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Aztec Products, Inc. warrants its products to be free from defects in material and workmanship for a period
of one year from the date of sale.
Aztec Products, Inc. agrees, at its option, to repair or replace at its own expense any product or part(s) which
examination proves to be defective in workmanship or materials provided that the purchaser notifies Aztec
Products, Inc. directly, within the warranty period, and follows the Return Policy.
This warranty does not apply to or cover equipment damaged by misuse, abuse, neglect, accident, or any
use not specified in the instruction manual, or any other circumstances that are out of the control of Aztec
Products, Inc. or their authorized agents.
All repairs or changes must be made under the supervision or arrangement of Aztec Products, Inc. or their
agents unless prior written consent has been issued. Any deviation from this arrangement shall make the
owner of the equipment and/or party involved in those changes responsible for any and all damages result-
ing from such changes.
The foregoing is the entire and only Aztec Products, Inc. warranty which in no event covers incidental or con-
sequential damages resulting from any such defective product or part(s). This warranty gives specific legal
rights. Purchaser may have other rights which vary from state to state.
As our customer, you are aware that the design and construction of
this product are both innovative and unique. Since this is true, in order
to troubleshoot our equipment, we rely heavily on returned defective
or failed parts so that we can examine the causes of failure. While this
may at first seem to be an inconvenience, ultimately you benefit from
safer, better designed machine components. Please give us the
opportunity to serve you better by following these RGA (Return Goods
Authorization) rules.
1. We maintain the serial number, date of shipment or sale, and
customer name on each piece of equipment sold. If you were the
purchaser, please reference that information on your request for
replacement or repair. If you purchased the equipment through a
dealer, please include the company name, the date, and the serial
number of the product.
2. Ask for an RGA number when you are ordering the replacement
part. Return the failed part within 14 days, freight prepaid, exactly

PROTECT YOUR WARRANTY!

Read carefully, any questions regarding the care and safety of this unit,
10-2015
This warranty is non-transferable.
AZTEC PRODUCTS, INC.
201 Commerce Drive • Montgomeryville, PA 18936 • 800-331-1423 • Fax 215-393-4800
please contact your local distributor.
201 COMMERCE DRIVE • MONTGOMERYVILLE, PA 18936
215-393-4700 • 800-331-1423 • FAX 215-393-4800
as it was at the time of failure. Our inspection and evaluation will
attempt to determine the probable cause of failure.
3. If our inspection reveals that the failed part was defective, we will
credit your account for the entire amount of the part including your
cost of return freight, but not packaging expense. When
incomplete parts are returned for credit, their condition or state of
incompletion will be assessed against the credit claim.
4. We will not accept freight collect returns or returns that do not
indicate the RGA # on the packing list.
Your satisfaction is extremely important to us. We intend to be rea-
sonable on any matter that is related to our warranty service or other
wear-related problems which our customers feel need attention. Please
help us to help you. Before assuming that a part is defective, check
the repair manual to see if the problem might be something that you
or one of your employees might be capable of correcting. If it is not,
follow the above policy and depend on us to respond quickly and
responsibly.
www.aztecproducts.com

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