Troubleshooting Guide - Shark S2901SL Owner's Manual

Troubleshooting Guide

PROBLEM
The Shark Multi-Function
®
Steam Pocket Lite Mop
®
will not turn-on.
The unit will not make steam.
The Shark Multi-Function
®
Steam Pocket Lite Mop
®
leaves water on the floor.
The Shark Multi-Function
®
Steam Pocket Lite Mop left
®
a white spot on the floor.
Floors are cloudy, streaky or
spotty after steaming.
The Shark Multi-Function
®
Steam Pocket Lite Mop is
®
hard to push.
14
POSSIBLE REASONS & SOLUTIONS
Your steam mop should be securely plugged into an electrical outlet only.
Check your fuse or breaker.
Is there water in the water tank? If not, add water to your steam mop following
instructions on page 4.
When using the unit in the handheld mode, ensure that you are holding the handheld
unit horizontally to optimise the steam output. Do not hold the handheld unit vertically
as this will impede steam production. Use the hose with your chosen accessory to
reach difficult areas and above floor cleaning whilst maintaining the horizontal position
of the handheld unit.
If the unit still does not make steam, follow the instructions on page 13 to clean the nozzle.
Check to see if your cleaning pocket is too wet. We recommend you unplug the steam
mop and change the cleaning pocket.
Make sure the cleaning pocket is attached correctly.
Do not leave your steam mop on the floor with a damp or wet cleaning pocket.
If you're using tap water, we recommend switching to distilled water.
Make sure the cap is securely on the water tank.
The cleaning pocket might be dirty. Flip or change the cleaning pocket.
If you washed the cleaning pocket with powder detergent, then your pocket could be
damaged and require replacement.
This could also be an indication of prior soap or grease residue that has accumulated
on the floor. As our steam mops use only a small amount of water, it may not be wet
enough to rinse off the accumulation that the steam is bringing to the surface. We
suggest rinsing the floor with nothing but water, letting it dry, and then steam mopping
again with a clean pocket. One or more rinses generally removes the residue.
A more stubborn case may require you to rinse the floor with a mix of one part vinegar
and two parts water.
Make sure the cleaning pocket is attached correctly.
Check to see if the cleaning pocket is excessively dirty. If so, replace the cleaning pocket.