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Troubleshooting Guide
PROBLEM
The Steam Pocket
Mop will not turn on.
Steam Pocket
Mop
®
will not make steam.
Steam Pocket
Mop
®
leaves water on the
floor.
Steam Pocket
Mop is
®
hard to push.
Floors are cloudy,
streaky or spotty after
steaming.
POSSIBLE REASONS & SOLUTIONS
Your Steam Pocket
only.
®
Check your fuse or breaker.
If your unit still doesn't work, give us a call 1-800-798-7398.
Prime the pump, see page 6 for more information.
Is there water in the water tank? If not, add water to your Steam Pocket
following the instructions.
Check to see if your microfiber Steam Pocket
unplug the Steam Pocket
Make sure the steam pocket is attached correctly.
Make sure the steam pocket is attached correctly.
Check to see if your pocket is excessively dirty.
Try increasing the height of the pole for better leverage.
The microfiber pocket might be dirty. Flip or change the pocket.
If you washed the pocket with powder detergent then the pocket might be
ruined.
If you are cleaning in a kitchen area where there might be a build-up of grease
then use a degreasing agent such as an all-purpose cleaner or dish soap and
paper towels to clean the area first.
You might have left the mop in the same spot for too long.
Do you have hard water? If you do you, we recommend switching to distilled
water.
Mop should be securely plugged into an electrical outlet
®
Mop and change the microfiber Steam Pocket
®
is too wet. We recommend you
®
www.sharkclean.com
Mop
®
.
®
11
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