Table Of Contents - Ingenico iwl220 User Manual

Table of Contents

Contents3
Security Of Your Terminal6
Caring For Your Terminal6
Terminal Management System7
Supervisor Password7
End Of Day Process7
Paper Rolls7
Starting To Use Your Terminal8
Your Terminal9
Contents Of Box9
Terminal Model10
Terminal Overview10
Base Overview10
Bluetooth Association12
Battery Installation13
Sim Card Installation15
Pstn & Ethernet Connectivity16
Loading A Paper Roll17
Reading Cards18
Select Application19
Terminal Keypaed & Display20
Menu System23
Transactions24
Performing Transactions24
Printing The Customer Copy24
Sales - Inserted Cards25
Inserted Cards27
Contactless Cards28
Dealing With Card Read Failures29
Swiped Cards30
Sales With Gratuity31
Sales With Gratuity - Inserted Cards32
Sales With Cashback37
Split Bills38
Surcharging38
Refunds39
Mailorder Transactions41
Mailorder - Csc/Avs Results41
Mailorder - Sales & Refunds42
Account Verification45
Hotel Mode46
Reversals47
Duplicate Receipts47
Cash Advance48
Authorisation Only49
Declined Transactions50
Referrals51
Forced Transactions52
Transaction Receipts53
Merchant Copy - Signature Transactions53
Merchant Copy - Pin Transactions55
Merchant Copy - Contactless Transactions57
Customer Copy58
Declined And Void Receipts61
Transaction Referencing62
Reports63
End Of Day Report64
Banking Report65
X Balance Report70
Z Balance Report71
Stored Report74
Tms Report75
Supervisor Functions76
Supervisor Password Change77
Refund Password77
Supervisor Menus78
First Supervisor Menu Screen79
Third Supervisor Menu Screen80
Fourth Supervisor Menu Screen80
Supervisor Sub-Menus81
First Config Menu Screen82
Second Config Menu Screen82
Shortcut Menu Screen83
Troubleshooting84
Frequently Asked Questions84
Screen Messages88
Diagnostic Codes91
Menu Structure93
Notes94
Operating Environment95