Can Send But Not Receive Faxes - Dell B3465dn User Manual

Troubleshooting
Action
Step 8
Temporarily disconnect other equipment (such as answering machines,
computers with modems, or telephone line splitters) between the printer
and the telephone line, and then try sending or receiving a fax.
Can you send or receive a fax?
Step 9
a
Temporarily disable call waiting. Contact your telephone company to
obtain the keypad sequence for temporarily disabling call waiting.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 10
a
Temporarily disable voice mail service. For more information, contact
your telephone company.
Note: If you want to use both voice mail and the printer, then
consider adding a second telephone line for the printer.
b
Try sending or receiving a fax.
Can you send or receive a fax?
Step 11
Scan the original document one page at a time.
a
Dial the fax number.
b
Scan the document one page at a time.
Can you send or receive a fax?

Can send but not receive faxes

Action
Step 1
Check the tray or feeder.
If empty, then load paper in the tray or feeder.
Can you receive faxes?
Yes No
The problem is solved. Go to step 9.
The problem is solved. Go to step 10.
The problem is solved. Go to step 11.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
293
technical