Dell B3465dn User Manual page 273

Troubleshooting
Action
Step 2
Adjust the toner darkness to a lighter setting.
a
From the Quality Menu, select a lower value to reduce toner density.
•
4 is the factory default setting.
•
If Print Mode is set to Black Only, then a setting of 5 increases toner
density and darkness for all print jobs.
b
Resend the print job.
Did the background disappear from the prints?
Step 3
Reinstall the toner cartridge.
a
Remove the cartridge.
b
Install the cartridge.
c
Resend the print job.
Did the background disappear from the prints?
Step 4
Check if off-white background is selected.
a
Depending on your operating system, set off-white background from
Print Properties or the Print dialog.
b
Resend the print job.
Did the background disappear from the prints?
Incorrect margins on prints
A B C D
A B C D
A B C D
Action
Step 1
a
Move the width and length guides in the tray to the correct positions
for the paper size loaded.
b
Resend the print job.
Are the margins correct?
Yes No
The problem is solved. Go to step 3.
The problem is solved. Go to step 4.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
273
technical