How To Send Dsa Data To Ibm; Creating A Personalized Support Web Page; Software Service And Support - Lenovo HS23 Installation And User Manual

How to send DSA data to IBM

Use the IBM Enhanced Customer Data Repository to send diagnostic data to IBM.
Before you send diagnostic data to IBM, read the terms of use at
http://www.ibm.com/de/support/ecurep/terms.html.
You can use any of the following methods to send diagnostic data to IBM:
v Standard upload: http://www.ibm.com/de/support/ecurep/send_http.html
v Standard upload with the system serial number: http://www.ecurep.ibm.com/
v Secure upload: http://www.ibm.com/de/support/ecurep/
v Secure upload with the system serial number: https://www.ecurep.ibm.com/

Creating a personalized support web page

You can create a personalized support web page by identifying IBM products that
are of interest to you.
To create a personalized support web page, go to http://www.ibm.com/support/
mynotifications. From this personalized page, you can subscribe to weekly email
notifications about new technical documents, search for information and
downloads, and access various administrative services.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage,
configuration, and software problems with your IBM products.
For information about which products are supported by Support Line in your
country or region, see http://www.ibm.com/services/supline/products.
For more information about Support Line and other IBM services, see
http://www.ibm.com/services or see http://www.ibm.com/planetwide for
support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV
(1-800-426-7378).
app/upload_hw
send_http.html#secure
app/upload_hw
Appendix. Getting help and technical assistance
75