Avaya 1140E User Manual page 41

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To display agent status:
DisplayAgt
Figure 5: Current status of agents
Press the
Display Agent
information displays for twelve seconds or
until another feature key is pressed, as
shown in Figure 5.
Agent positions in the Not Ready state are
counted as busy on either ACD calls or non-
ACD calls, as specified by your system
administrator.
Supervisor features
key. The summary
41

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