Table Of Contents - Avaya M7310 User Manual

Contents
1. Telephone Overview
1.1 M7310 Telephone ..................................................................... 9
1.2 Which Telephone System? ..................................................................... 9
1.3 Button Functions ..................................................................... 10
1.4 Feature Codes ..................................................................... 11
1.5 Short Codes ..................................................................... 13
1.6 Status Letters ..................................................................... 15
1.7 Tones ..................................................................... 15
1.8 Key Lettering ..................................................................... 16
1.9 What's My Extension Number? ..................................................................... 16
1.10 Notes ..................................................................... 16
2. Making Calls
2.1 Setting a Callback ..................................................................... 18
2.2 Redial the Previous Number ..................................................................... 18
2.3 Making a Page Call ..................................................................... 19
2.4 Direct Voice Calls ..................................................................... 19
2.5 Making a Priority Call ..................................................................... 19
2.6 Pre-Dialing (Enbloc) ..................................................................... 20
2.7 Using Speed Dials ..................................................................... 21
2.8 Account Codes ..................................................................... 22
2.9 Calling from the Contacts List ..................................................................... 22
2.10 Calling from the Call Log ..................................................................... 22
3. Answering Calls
3.1 Divert a Call to Voicemail ..................................................................... 24
3.2 Ignore an Incoming Call ..................................................................... 24
3.3 Answering a Page Call ..................................................................... 24
3.4 Call Pickup ..................................................................... 25
4. Call Controls
4.1 Adjust the Call Volume ..................................................................... 28
4.2 Muting a Call ..................................................................... 28
4.3 Switching Between Calls ..................................................................... 28
4.4 Transferring Calls ..................................................................... 29
4.5 Transferring a Held Call ..................................................................... 29
4.6 Handsfree Speaker Operation ..................................................................... 29
4.7 Headset Operation ..................................................................... 30
4.8 Group Listen ..................................................................... 30
4.9 Ending Calls ..................................................................... 30
4.10 Groups ..................................................................... 31
4.11 Holding and Parking Calls ..................................................................... 32
4.11.1 Parking Calls ............................................................................ 32
4.11.2 Holding Calls ............................................................................ 33
5. Conference Calls
5.1 Starting a Conference ..................................................................... 36
5.2 Adding a Call to a Conference ..................................................................... 36
5.3 Viewing Conference Details ..................................................................... 37
5.4 Dropping Parties ..................................................................... 37
5.5 Holding a Conference Call ..................................................................... 37
5.6 Transferring Calls Using Conference ..................................................................... 37
6. Directory
6.1 Viewing Contacts Details ..................................................................... 40
6.2 Make a Call from the Directory ..................................................................... 41
M7310 Telephone User Guide
IP Office
6.3 Using the Directory for Other Functions ..................................................................... 41
6.4 Adding a New Contact ..................................................................... 42
6.5 Add a Contact from the Call Log ..................................................................... 42
7. Call Log
7.1 Accessing the Call Log ..................................................................... 44
7.2 Viewing Call Details ..................................................................... 45
7.3 Making a Call ..................................................................... 46
7.4 Deleting a Record ..................................................................... 46
7.5 Deleting All Records ..................................................................... 46
7.6 Adding a Record to Your Contacts ..................................................................... 46
8. Voicemail
8.1 Message Waiting Indication ..................................................................... 48
8.2 Checking Messages ..................................................................... 48
8.3 Send a Call to Voicemail ..................................................................... 48
9. Logging In/Out
9.1 Logging In on a Phone Already in Use ..................................................................... 51
9.2 Logging In on a Logged Out Phone ..................................................................... 51
9.3 Logout ..................................................................... 51
10. Redirecting Calls
10.1 Follow Me ..................................................................... 55
10.2 Forwarding Calls ..................................................................... 56
10.2.1 Forward Unconditional ............................................................................ 57
10.2.2 Forward on Busy ............................................................................ 58
10.2.3 Forward on No Answer ............................................................................ 59
10.3 Do Not Disturb ..................................................................... 60
10.4 Twinning ..................................................................... 61
11. Phone Settings
11.1 Contrast ..................................................................... 64
11.2 Ringer Sound ..................................................................... 64
11.3 Ringer Volume ..................................................................... 64
11.4 Enbloc Pre-Dialing ..................................................................... 64
12. Button Programming
12.1 Button Inspection ..................................................................... 66
12.2 Default Buttons ..................................................................... 67
12.3 Erasing a Button ..................................................................... 67
12.4 Auto Dial Button ..................................................................... 68
12.5 Internal Auto Dial (User Button) ..................................................................... 68
12.6 Function Button ..................................................................... 69
12.7 Feature Button ..................................................................... 69
12.8 Button Functions ..................................................................... 70
12.8.1 Account Code ............................................................................ 70
12.8.2 Automatic Intercom ............................................................................ 70
12.8.3 Call Forwarding All ............................................................................ 70
12.8.4 Call Log ............................................................................ 70
12.8.5 Call Park ............................................................................ 70
12.8.6 Conference ............................................................................ 70
12.8.7 Contrast ............................................................................ 70
12.8.8 Direct Pickup ............................................................................ 71
12.8.9 Directory ............................................................................ 71
12.8.10 Do Not Disturb ............................................................................ 71
12.8.11 Flash Hook ............................................................................ 71
12.8.12 Forward on Busy ............................................................................ 71
12.8.13 Forward on No Answer ............................................................................ 71
Contents
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- Issue 02b (05 March 2014)