Warranty Information - True Fitness ES900 Owner's Manual

CHAPTER 7: ADDITIONAL INFORMATION
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All TRUE® Fitness products are distributed by TRUE and are warranted
to the original registered Product purchaser and the parts of the TRUE
product (the "Product") listed below, under normal use and service,
shall be free of manufacturing defects in workmanship and materi-
als only for the period of time beginning from the original date of
purchase set forth below:
Frame*
Parts
Electrical
Wear Items
Cosmetics
Labor
Parts
Cosmetics
NOTE: Warranty valid for USA and Canada only.
Frame
The frame is warranted for defects in material and workmanship for
as long as the original purchaser owns the Product. The frame is
warranted for labor and freight (for parts shipped from TRUE) for one
year from date of purchase. * This limited warranty on structural frame
does not include paint or coatings.
Parts
The bike electrical parts and wear items are warranted for defects in
material and workmanship for ten years with one year labor warranty.
This limited warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation, failure to
follow instructions and warnings in owner's manual, accident, misuse,
abuse, unauthorized modification, or failure to provide reasonable
and necessary maintenance. *True Fitness shall not warrant the
performance of the heart rate system on its products, as the heart rate
system performance varies, based on user's physiology, age, method
of use and other factors. * This limited warranty shall not apply to
Software version upgrades.
Cosmetics
The bike cosmetic parts are warranted for defects in material and
workmanship for six months with labor warranty to match the parts
warranty period. This limited warranty does not cover damage or
equipment failure resulting from or caused by improper assembly/
installation, failure to follow instructions and warnings in owner's
manual, accident, misuse, abuse, unauthorized modification, or failure
to provide reasonable and necessary maintenance. This limited war-
ranty will apply to but may not be limited to paint/coatings, covers/
caps, badges, overlays, pedal, pedal strap and seat cushions.
Labor
Labor is covered for a period of one year from the date of purchase
unless otherwise expressed within this limited warranty as long as a
TRUE authorized service provider performs the service. Service that
requires over 50 miles of travel may be subject to additional charges.
truefitness.com / 800.426.6570 / 1.636.272.7100
Lifetime
10 Years
10 Years
6 Months
1 Year
6 Months
Truefitness.com / 800.426.6570 / 636.272.7100
Residential Limited Warranty
ES900 Upright Bikes
Reasonable and necessary maintenance guidelines can be found in
the owner's manual.
Claims Procedure: TRUE Limited Warranty service may be obtained by
contacting the authorized TRUE dealer from whom the Product was
purchased. If the dealer from whom the Product was purchased is no
longer an authorized TRUE dealer, then TRUE Limited Warranty service
may be obtained by contacting TRUE directly at:
TRUE Fitness, Service Department
865 Hoff Road, St. Louis, MO 63366
1-800-883-8783, (Hours of operation 8:30am - 5:00 pm CST)
The above Limited Warranty is subject to and will be in accordance
with the conditions set forth below:
1. This Limited Warranty can be processed only if the Warranty Regis-
tration Form is completed on-line; or if the attached form is filled in,
signed by the original purchaser and mailed to TRUE within 30 days of
purchaser's receipt of this Product. The serial number must be intact
on the Product for this Limited Warranty to be valid.
2. This Limited Warranty applies to the product only while the Product
remains in the possession of the original purchaser and is not trans-
ferable.
3. This Limited Warranty becomes VALID ONLY if the Product is
initially assembled/installed by a TRUE authorized dealer/technician
(if anyone other than a TRUE authorized dealer/technician initially
assembles and installs the Product, this Limited Warranty will be void
unless the written authorization of TRUE is first obtained).
4. This Limited Warranty does not cover damage or equipment failure
resulting from or caused by improper assembly/installation, failure to
follow instructions and warnings in owner's manual, accident, misuse,
abuse, unauthorized modification, or failure to provide reasonable
and necessary maintenance (as referenced in the owner's manual.)
5. This Limited Warranty applies only to the cost of repair or replace-
ment of parts and does not include labor (beyond the above warranty
period), transportation, service, return and freight charges associated
therewith expressly specified herein.
6. This Limited Warranty shall not apply to: Service calls to correct
installation of the equipment or instruction to owners on how to use
the equipment; or any labor costs incurred beyond the applicable
labor warranty period.
7. This Limited Warranty is in lieu of all warranties, express or implied,
and in lieu of all other obligations or liabilities on the part of TRUE,
under no circumstances shall TRUE be liable by virtue of this Limited
Warranty or otherwise from damage to any person or property what-
soever for any special, indirect, incidental, secondary or consequential
losses, damages or expenses in connection with exercise products.
Any implied warranty is limited in duration to the time period covered
by the Limited Warranty. Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion may not apply to you.
This Limited Warranty grants you specific legal rights and you may
also have other rights, which vary from state to state.
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