Warranty Information - SpectraPure SpectraPlus 2000 Installation And Operating Manual

SpectraPure
THREE YEAR LIMITED WARRANTY
Effective on products purchased after March 10, 2005.
SpectraPure, Inc.® warrants the product to the original owner only to be free of defects in material and
workmanship for a period of three years from the date of receipt. SpectraPure's liability under this warranty
shall be limited to repairing or replacing at SpectraPure's option, without charge, F.O.B. SpectraPure's factory,
any product of SpectraPure's manufacture. SpectraPure will not be liable for any cost of removal, installation,
transportation or any other charges which may arise in connection with a warranty claim. Products which
are sold but not manufactured by SpectraPure are subject to the warranty provided by the manufacturer
of said products and not by SpectraPure's warranty. SpectraPure will not be liable for damage or wear to
products caused by abnormal operating conditions, accident, abuse, misuse, unauthorized alteration or
repair or, if the product was not installed in accordance with SpectraPure's or other manufacture's printed
installation and operating conditions, or damage caused by hot water, freezing, flood, fire or acts of God.
SpectraPure will not be responsible for any consequential damages arising from installation or use of the
product, including any water or mold damage due to flooding which may occur due to malfunction or faulty
installation, including, but not limited to failure by installer to over- or under-tighten fittings, housings, and/
or push-style fittings, or improper installation of push-style fittings. Consumable items such as pre filters and
membranes are not covered under the three year warranty.
SpectraPure warrants (pro-rated) the performance of tested SpectraSelect™ RO membrane elements only,
for one year from date of receipt by the buyer, providing that the loss of performance was not caused by
fouling , neglect or water conditions exceeding the feed water parameters listed in the applicable product
manual (refer to detailed membrane warranty information). SpectraPure will, on confirmation of loss of
performance during the warranty period, credit the pro-rated amount of the current catalog price of the
element. The disposable filters and cartridges are not covered under the warranty.
To obtain service under this warranty, the defective system or components must be returned to SpectraPure
with proof of purchase, installation date, failure date and supporting installation data. Any defective product
to be returned to the factory must be sent freight prepaid; documentation supporting the warranty claim
and a Return Goods Authorization (RGA) number must be included. SpectraPure will not be liable for
shipping damages due to the improper packaging of the returned equipment and all returned goods must
also have adequate insurance coverage and a tracking number.
SpectraPure will not pay for loss or damage caused directly or indirectly by the presence, growth,
proliferation, spread or any activity of "fungus", wet or dry rot or bacteria. Such loss or damage is excluded
regardless of any other cause or event that contributes concurrently or in any sequence to the loss. We
will not pay for loss or damage caused by or resulting from continuous or repeated seepage or leakage
of water, or the presence or condensation of humidity, moisture or vapor, that occurs over a period of 14
days or more. "Fungus" and "fungi" mean any type or form of fungus or Mycota or any by-product or type
of infestation produced by such fungus or Mycota, including but not limited to, mold, mildew, mycotoxins,
spores, scents or any biogenic aerosols.
SpectraPure will not be liable for any incidental or consequential damages, losses or expenses arising from
installation, use, or any other causes. There are no expressed or implied warranties, including merchantability
or fitness for a particular purpose, which extend beyond those warranties described or referred to above.
* The three year limited warranty does not apply to consumable items, including but not
limited to, filters and cartridges unless specifically stated above
SpectraPure®Inc.
480.894.5437 Call us toll-free 1.800.685.2783
2167 East Fifth St, Tempe, Arizona 85281
4
®
SpectraPure
SYSTEM TROUBLESHOOTING GUIDE
Product Water - Low Production Rate
Cause Corrective Action
Plugged pre-filters Replace pre-filters
Low water temperature Heat feed water or use higher GPD membrane
Low feed pressure Use booster pump or use higher GPD membrane
Fouled membrane Replace membrane
MEMBRANE TROUBLESHOOTING GUIDE
The following chart illustrates the procedure for determination of RO membrane
performance. However, the chart represents only rough guidelines for determin-
ing performance of RO membrane. Depending on your tap water chemistry, the
rejection characteristics of the membrane may vary significantly.
Method of Calculate %
Testing Rejection
TDS/ Measure feed water and
Conductivity RO product water TDS/
Tester Conductivity
Alkalinity Measure feed water and
Test Kit RO product water
Alkalinity
Hardness *Measure feed water
Test Kit and RO product water
Hardness
*Caution: This test is not to be used on softened water sources.
USING THE PRESSURE GAUGE
The pressure guage is used to monitor the condition of the Sediment and Carbon
Pre-Filters (not the RO Membrane). When the filters are new, the gauge will
indicate the actual available water pressure. As the filters collect particulates, the
pressure will begin to drop. A 15% (or more) drop in pressure would indicate that
the pre-filters are in need of replacement.
SpectraPure®Inc .
Fax 480.894.6109 Fax us toll-free 1.877.527.7873
E-mail: spectra@spectrapure.com Visit us on the web www.spectrapure.com
®
Test Results Conclusion
Is Rejection
No - Replace Membrane
greater than
Yes - Membrane OK
95% ?
Is Rejection
No - Replace Membrane
greater than
Yes - Membrane OK
90% ?
Is Rejection
No - Replace Membrane
greater than
Yes - Membrane OK
90%?
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