General Information; Motorguide Limited Warranty - Mercury Freshwater Manual

MotorGuide Limited Warranty

KEEP YOUR ORIGINAL PURCHASE RECEIPT OR BILL OF SALE.
1. For recreational use customers, MotorGuide electric trolling
motors are warranted to the original retail purchaser to be free
from defects in material or workmanship for two (2) years.
2. To obtain warranty service, the purchaser should deliver or return
the unit (postage prepaid and insured) to any authorized
MotorGuide service dealer. DO NOT RETURN TO PLACE OF
PURCHASE unless they are an authorized service center.
Products returned by mail should be carefully packaged and
include a note describing the nature of the problem and/or
service requested, customer address, and phone number. A copy
of the receipt, Bill of Sale, registration verification, or other proof
of purchase is required with the return of the product for warranty
consideration. Warranty claims will not be accepted without
presentation of purchase receipt for trolling motor, other
verification of registration, or Bill of Sale for boat package.
3. MotorGuide, at its discretion, will repair or replace items covered
under the terms of this warranty. Neither MotorGuide nor
MotorGuide service dealers are responsible for damages to
MotorGuide products due to repairs performed by anyone other
than an authorized MotorGuide service dealer. Neither
MotorGuide nor Mercury Marine is responsible for failure or
damage caused by improper installation, setup, preparation, or
previous service or repair errors.
4. For commercial use and government use customers, MotorGuide
electric trolling motors are warranted to the original retail
purchaser to be free from defects in material or workmanship for
one (1) year. Commercial use is defined as any work or
employment‑related use of the product, or any use of the product
which generates income, for any part of the warranty period,
even if the product is only occasionally used for such purpose
such as Rental Fleets, Guides, Fish Camps, or similar
operations. Warranty is not transferable to any subsequent
purchaser. The Mercury Product Protection plan is not available
to commercial use or government use customers.
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GENERAL INFORMATION

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