Adding Voip Phone Services; Editing Voice Services; Removing Voice Services - Aastra 6751i RP Administrator's Manual

Adding VoIP Phone Services

To set up a VoIP internet service, you can enter your account information directly into the Response Point Administrator
software.
If you have VoIP service which comes with hardware, the digital VoIP signal is likely being changed to an analog signal by
the hardware. In this case Response Point considers your VoIP service analog, and cannot add it in the same manner.
Note: Once VoIP service is connected through the AastraLink RP Solution, you must dial 8 or 9 (whichever you select) to call
external numbers through the VoIP service.
Add an internet VoIP phone service as follows.
1 Click the Phone System button.
2 In the Tasks pane, under Voice Services, click Add Voice Service. The Add Voice Service window opens.
3 Click the VoIP option, and click OK. The Configure VoIP Service Provider Wizard opens.
Note: You must be using a VoIP service provider that supports Microsoft Response Point. A list of compatible service
providers is available on the Microsoft Response Point website.
4 Follow the prompts to enter your VoIP service provider and account information, and click Finish to complete the
configuration of your VoIP phone service.

Editing Voice Services

Once a voice service (analog or VoIP) is configured, it can be edited as required using Administrator.
To edit an existing service, do the following.
1 Click the Phone System button.
2 In the Tasks pane, under Voice Services, click Edit Voice Service and select the service that you want to edit.
3 Complete the steps of the Configure Voice Service Wizard, and click Finish.

Removing Voice Services

Once a voice service (analog or VoIP) is configured, it can be edited as required using Administrator.
To edit an existing service, do the following.
1 Click the Phone System button.
2 In the Tasks pane, under Voice Services, click Remove Voice Service and select the service that you want to remove.
26 AastraLink RP System Administrator Guide