Troubleshooting - Philips SC2008 User Manual

Problem
The appliance does not
work.
The appliance suddenly
switches off.
The adapter becomes
warm during charging.
The charging light does
not go on when I put
the small plug in the
appliance socket.
I have switched on the
appliance but I cannot
increase or decrease the
light intensity.
The 'ready to flash' light
does not go on when I
place the appliance on
the skin.

Troubleshooting

This chapter summarises the most common problems you could
encounter with the appliance. If you are unable to solve the problem with
the information below, visit www.philips.com/support for a list of frequently
asked questions or contact the Consumer Care Centre in your country.
Possible cause Solution
The rechargeable Charge the appliance (see chapter 'Charging').
batteries are
empty.
The appliance is Contact the Consumer Care Centre in your country,
defective. your Philips dealer or a Philips service centre.
The rechargeable Charge the appliance (see chapter 'Charging').
batteries
are empty.
This is normal. No action required.
You have not put Insert the small plug into the appliance socket and put
the adapter in the the adapter in the wall socket.
wall socket.
The wall socket is Connect another appliance to the wall socket to check
not live. if the wall socket is live. If the socket is live but the
appliance still does not charge, contact the Consumer
Care Centre in your country, your Philips dealer or a
Philips service centre.
Make sure the adapter is inserted properly into the
The adapter is not
inserted properly wall socket and/or the small plug is inserted properly
into the wall into the appliance socket.
socket and/or the
small plug is not
inserted properly
into the appliance
socket.
The appliance is Contact the Consumer Care Centre in your country,
defective. your Philips dealer or a Philips service centre.
The appliance has To reset the appliance, switch off the appliance and
to be reset. then switch it on again. If you still cannot adjust the light
intensity, contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service centre.
You have not put Place the appliance at a 90° angle onto the skin in such
the attachment a way that all contact switches touch the skin. Then
with safety ring check if the 'ready to flash' light is on and press the
properly on the flash button.
skin.
ENGLISH
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