Tektronix PHASER 840 Advanced Features And Troubleshooting Manual page 5

Phaser ® 840 Printer Warranty
Tektronix warrants that the Phaser 840 Printer will be free from defects in materials and workmanship for a period of one
(1) year from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its option, will
either repair the defective product on site or by means of telephone support, without charge for parts and labor, or provide
a replacement in exchange for the defective product.
Under this product warranty, Customer must notify Tektronix or its authorized representative of the defect before the
expiration of the warranty period and if instructed by Tektronix make suitable arrangements for repair. Tektronix or its
authorized representative will provide warranty repair during the warranty period at Customer's site, if required, without
charge within the United States or outside the United States if the product is located in a customary on site service area.
Outside the United States, a description of the customary on-site service area may be obtained from the local Tektronix
Subsidiary or Authorized Tektronix Distributor.
The Maintenance Kit in this product will be free from defects in materials and workmanship for a period of (a) ninety (90)
days from the date of installation, but not more than one (1) year from date of shipment; or (b) six (6) months where longer
periods are required by law. Under this warranty, Customer must notify Tektronix or its authorized representative of the
defect before the expiration of the warranty period. Tektronix or its representative will ship a replacement kit, at Tektronix
expense, to replace the defective kit. Customer shall be responsible for paying any associated taxes or duties. Tektronix
may require that the kit be returned to the designated Tektronix depot or the Tektronix authorized representative from
which the kit was originally purchased.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate
maintenance and care. Tektronix shall not be obligated to furnish service under this warranty:
a. to repair damage resulting from attempts by personnel other than Tektronix representatives to install, repair or
service the product;
b. to repair damage resulting from improper use or connection to incompatible equipment;
c. to repair any damage or malfunction caused by the use of non-Tektronix Phaser 840 printer supplies or consumables;
d. to repair a product that has been modified or integrated with other products when the effect of such modification or
integration increases the time or difficulty of servicing the product;
e. to repair damage or malfunction resulting from failure to perform user maintenance and cleaning at the frequency
and as prescribed in the user manual; or
f. to repair this product after the limit of its duty cycle of 65,000 pages per month have been reached. All service
thereafter shall be billed on a time and material basis.
g. to repair or replace Maintenance Kits that have been used beyond their stated capacities.
THE ABOVE WARRANTIES ARE GIVEN BY TEKTRONIX WITH RESPECT TO THIS PRODUCT IN LIEU OF ANY OTHER WARRANTIES
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EXPRESS OR IMPLIED TEKTRONIX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
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PARTICULAR PURPOSE TEKTRONIX
REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY
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ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IRRESPECTIVE OF WHETHER TEKTRONIX OR THE VENDOR HAS
ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGES
* Maintenance Kit in this product is, specifically, maintenance roller and maintenance counter.
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RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE PRODUCTS IS THE SOLE AND EXCLUSIVE
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TEKTRONIX AND ITS VENDORS WILL NOT BE LIABLE FOR
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