Appendix B - V.90 Support; Introduction; V.90 Troubleshooting - Multitech MT5634ZLX User Manual

MultiMobile User Guide

Appendix B - V.90 Support

Introduction

V.90 is the ITU designation for what had formerly been called V.pcm. The ITU recommendation
V.90 was determined at a meeting in Geneva ending February 6, 1998.
V.90 will replace K56flex and other proprietary solutions for PCM connections. Dual-mode client
modem code will be important until all central-site digital modems are upgraded to V.90 and all
interoperability problems have been resolved. Until that time, the Dual-mode client code will
provide reliable connections in K56flex mode to the central-site modems currently deployed.
Your V.90 dual-mode (V.90/K56flex) modem now includes:
· New AT commands (+MS=12, AT!),
· New Result Codes in V.90 mode, and
These new functions are explained in documents that are readily-available on the Multi-Tech web
site in Portable Document Format (PDF) files at http://www.multitech.com/support/manuals/
IDCfiles/manuals.idc . You can download the Acrobat Reader to view PDF files (you may want
to bookmark http://www.adobe.com/prodindex/acrobat/readstep.html before following the
"download" link). For files with a .ZIP extension, you can download PKUNZIP.EXE to extract the
zipped files from the Multi-Tech FTP site at: ftp://ftp.multitech.com/Utiltities/PKUNZIP.EXE.
Using your favorite Web browser, go to http://www.multitech.com/support/V.90upgrades.htm
for additional information on ITU V.90 support and other Multi-Tech products.

V.90 Troubleshooting

1. Check if the modem firmware is the latest. If not, download the latest from ftp://
ftp.multitech.com.
2. Try adding one or more comma (,) characters to the dialed number in the dialing string.
3. Try limiting the speed with the S37 (sets the maximum upstream speed) and S38 (sets the
maximum "downstream speed) commands.
4. Perform basic modem/line troubleshooting (check the phone line for noise, try a different line,
try another device on the same line, etc.
60 MT5634ZLX/E