Alienware 15
Computer Model: Alienware 15 R2
Regulatory Model: P42F
Regulatory Type: P42F002

   Also See for Dell Alienware 15

   Summary of Contents for Dell Alienware 15

  • Page 1: Service Manual

    Alienware 15 Service Manual Computer Model: Alienware 15 R2 Regulatory Model: P42F Regulatory Type: P42F002...

  • Page 2

    WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell ™...

  • Page 3: Table Of Contents

    Contents Before working inside your computer......12 ....................12 Before you begin .................... 12 Safety instructions ..................13 Recommended tools After working inside your computer......14 Removing the base panel..........15 ......................15 Procedure Replacing the base panel..........18 ......................18 Procedure Removing the memory modules........19 ......................19 Prerequisites ......................19...

  • Page 4: Table Of Contents

    Removing the hard drive..........26 .....................26 Prerequisites ......................27 Procedure Replacing the hard drive........... 31 ......................31 Procedure ....................31 Post-requisites Removing the wireless card........... 32 .....................32 Prerequisites ......................32 Procedure Replacing the wireless card..........34 ......................34 Procedure ....................35 Post-requisites Removing the palm rest........... 36 .....................36 Prerequisites ......................36...

  • Page 5: Table Of Contents

    Removing the keyboard........... 49 .....................49 Prerequisites ......................49 Procedure Replacing the keyboard............55 ......................55 Procedure ....................55 Post-requisites Removing the power-button board......56 .....................56 Prerequisites ......................56 Procedure Replacing the power-button board......59 ......................59 Procedure ....................59 Post-requisites Removing the status-light board........ 60 .....................60 Prerequisites ......................61 Procedure Replacing the status-light board.........

  • Page 6: Table Of Contents

    Removing the speakers............ 67 ..................... 67 Prerequisites ......................67 Procedure Replacing the speakers............ 70 ......................70 Procedure ....................70 Post-requisites Removing the front AlienFX LED boards....71 ...................... 71 Prerequisites ......................71 Procedure Replacing the front AlienFX LED board..... 73 ......................73 Procedure ....................

  • Page 7: Table Of Contents

    Removing the display bezel........... 83 .....................83 Prerequisites ......................83 Procedure Replacing the display bezel..........87 ......................87 Procedure ....................87 Post-requisites Removing the display panel........... 88 .....................88 Prerequisites ......................88 Procedure Replacing the display panel..........91 ......................91 Procedure ....................91 Post-requisites Removing the display hinges.........92 .....................92 Prerequisites ......................

  • Page 8: Table Of Contents

    Removing the display back-cover....... 99 .....................99 Prerequisites ......................99 Procedure Replacing the display back-cover......102 ......................102 Procedure ....................102 Post-requisites Removing the Alienware AlienHead LED board.. 103 ....................103 Prerequisites ......................103 Procedure Replacing the Alienware AlienHead LED board...106 ......................106 Procedure ....................106 Post-requisites...

  • Page 9: Table Of Contents

    Removing the system board......... 114 ....................114 Prerequisites ......................114 Procedure Replacing the system board..........118 ......................118 Procedure ....................119 Post-requisites ........119 Entering the Service Tag in the BIOS setup program Removing the heat-sink assembly......120 ....................120 Prerequisites ......................120 Procedure Replacing the heat-sink assembly......

  • Page 10: Table Of Contents

    Removing the coin-cell battery........129 ....................129 Prerequisites ......................129 Procedure Replacing the coin-cell battery........131 ......................131 Procedure ....................131 Post-requisites Removing the battery............132 ....................132 Prerequisites ......................132 Procedure Replacing the battery............135 ......................135 Procedure ....................135 Post-requisites Removing the computer base........136 ....................

  • Page 11: Getting Help And Contacting Alienware

    Getting help and contacting Alienware....147 ..................147 Self-help resources ..................147 Contacting Alienware...

  • Page 12: Before Working Inside Your Computer

    Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety. WARNING: Before working inside your computer, read the safety information that shipped with your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance.

  • Page 13: Recommended Tools

    CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 14: After Working Inside Your Computer

    After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer.

  • Page 15: Removing The Base Panel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Loosen the captive screws that secure the base panel to the computer base.

  • Page 16

    Slide and remove the base panel from the computer base. computer base captive screws (2) base panel plastic scribe...

  • Page 17

    Disconnect the battery cable from the system board. battery cable Turn the computer over and open the display as far as possible. Press and hold the power button for 4 seconds to ground the system board.

  • Page 18: Replacing The Base Panel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Connect the battery cable to the system board.

  • Page 19: Removing The Memory Modules

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure Using your fingertips, carefully spread apart the securing clips on each end...

  • Page 20

    Slide and remove the memory module from the memory-module slot. securing clips (2) memory modules (2) memory-module slot...

  • Page 21: Replacing The Memory Modules

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot.

  • Page 22: Post-requisites

    Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. securing clips (2) notch memory modules (2) memory-module slot...

  • Page 23: Removing The Solid-state Drives

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the solid-state drive while the computer is in sleep or on state.

  • Page 24

    Slide and remove the solid-state drive from the solid-state drive slot. screw solid-state drive slot solid-state drives (2)

  • Page 25: Replacing The Solid-state Drives

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Solid-state drives are fragile. Exercise care when handling the hard drive. Procedure Slide the solid-state drive into the solid-state drive slot.

  • Page 26: Removing The Hard Drive

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state.

  • Page 27: Procedure

    Procedure Remove the keyboard-backlight cable, keyboard cable, and macro-keys cable from the routing guides on the computer base. macro-keys cable keyboard cable keyboard-backlight cable routing guides (3) hard-drive assembly computer base Remove the screws that secure the hard-drive assembly to the computer base.

  • Page 28

    Lift and slide the hard-drive assembly off the computer base. pull tab hard-drive cable screws (4) hard-drive assembly Remove the screws that secure the hard-drive bracket to the hard-drive assembly.

  • Page 29

    Lift the hard-drive bracket off the hard-drive assembly. hard-drive assembly hard-drive bracket screws (4)

  • Page 30

    Disconnect the interposer from the hard drive. interposer hard drive...

  • Page 31: Replacing The Hard Drive

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Connect the interposer to the hard drive.

  • Page 32: Removing The Wireless Card

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Procedure Remove the screw that secures the wireless-card bracket to the system board.

  • Page 33

    Lift and slide the wireless card out of the wireless-card slot. wireless-card bracket antenna cables (2) screw wireless card wireless-card slot tabs (2) notches (2)

  • Page 34: Replacing The Wireless Card

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: To avoid damaging the wireless card, do not place any cables under it.

  • Page 35

    Replace the screw that secures the wireless-card bracket to the system board. wireless-card slot antenna cables (2) notches (2) tabs (2) screw wireless card wireless-card bracket Post-requisites Replace the base panel.

  • Page 36: Removing The Palm Rest

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 37

    Lift the latches and disconnect the keyboard-backlight cable, keyboard cable, macro-keys cable, and macro-keys backlight cable from the system board. keyboard-backlight cable routing guides (3) latches (4) keyboard cable macro-keys backlight cable macro-keys cable...

  • Page 38

    Remove the screws that secure the palm-rest assembly to the computer base. screws (15) computer base Turn the computer over and open the display as far as possible. Lift the computer base and rest the display on a clean and flat surface.

  • Page 39

    Push the palm-rest assembly from the release hole to release it from the tabs on the computer base. palm-rest assembly computer base release hole Place the computer in an upright position. Using a plastic scribe, pry up along the edges of the palm-rest assembly.

  • Page 40

    Gently lift the palm-rest assembly and remove the keyboard cable, keyboard-backlight cable, macro-keys cable, and macro-keys backlight cable from the slot on the computer base. palm-rest assembly plastic scribe 10 Carefully turn the palm-rest assembly over and disconnect the power- button board cable from the system board.

  • Page 41

    Lift the palm-rest assembly off the computer base. palm-rest assembly computer base power-button board cable 12 Turn the palm-rest assembly over. 13 Follow the procedure from step 1 to step 6 in "Removing the keyboard”. 14 Follow the procedure from step 1 to step 4 in "Removing the power-button board”.

  • Page 42

    16 Follow the procedure from step 1 to step 5 in "Removing the touch pad”. palm rest...

  • Page 43: Replacing The Palm Rest

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Follow the procedure from step 1 to step 5 in "Replacing the touch pad”.

  • Page 44: Removing The Touch Pad

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 45

    Remove the screws that secure the touch-pad bracket to the palm-rest assembly. latches (2) touch-pad cable touch-pad buttons cable screws (5) touch-pad bracket...

  • Page 46

    Release the tabs that secure the touch-pad bracket to the palm-rest assembly and lift the touch-pad bracket off the palm-rest assembly. touch-pad bracket palm-rest assembly tabs (4)

  • Page 47

    Lift the touch pad off the palm-rest assembly. palm-rest assembly touch pad...

  • Page 48: Replacing The Touch Pad

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts on the palm-rest assembly, place the touch pad on the palm-rest assembly.

  • Page 49: Removing The Keyboard

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 50

    Note the touch-pad cable and status-light cable routings and peel off the cables from the keyboard bracket. latches (2) touch-pad cable status-light cable keyboard bracket...

  • Page 51

    Remove the screws that secure the keyboard bracket to the palm-rest assembly. keyboard bracket screws (8)

  • Page 52

    Lift the keyboard bracket at an angle and remove it from the tabs on the palm-rest assembly. keyboard bracket palm-rest assembly tabs (3)

  • Page 53

    Remove the screws that secure the keyboard to the palm-rest assembly. keyboard screws (2)

  • Page 54

    Lift the keyboard at an angle and remove it from the tabs on the palm-rest assembly. palm-rest assembly keyboard tabs (5)

  • Page 55: Replacing The Keyboard

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure CAUTION: Make sure that no cables are under the keyboard. Slide the keyboard under the tabs on the palm-rest assembly.

  • Page 56: Removing The Power-button Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 57

    Disconnect the power-button board cable from the power-button board. power-button board cable latches (2) touch-pad cable status-light cable Remove the screws that secure the power-button board to the palm-rest assembly.

  • Page 58

    Lift the power-button board off the palm-rest assembly. palm-rest assembly power-button board screws (2)

  • Page 59: Replacing The Power-button Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the power-button board with the screw holes on the palm-rest assembly.

  • Page 60: Removing The Status-light Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 61

    Procedure Lift the latch and disconnect the status-light board cable from the status- light board. latch status-light board cable status-light board Remove the screws that secure the status-light board to the palm-rest assembly.

  • Page 62

    Lift the status-light board off the palm-rest assembly. screws (2) status-light board palm-rest assembly...

  • Page 63: Replacing The Status-light Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the status-light board with the screw holes on the palm-rest assembly.

  • Page 64: Removing The I/o Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory module.

  • Page 65

    Lift the I/O board off the computer base. screws (2) I/O board computer base latch I/O-board cable...

  • Page 66: Replacing The I/o Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the I/O board with the screw holes on the computer base.

  • Page 67: Removing The Speakers

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 68

    Note the front AlienFX LED cable routing and peel off the cable from the battery. speaker cable tape front AlienFX LED cable speakers (2) Remove the speaker cable from the routing guides on the battery and computer base.

  • Page 69

    Lift the speakers along with its cable off the computer base. routing guides (6) speaker cable battery computer base speakers (2)

  • Page 70: Replacing The Speakers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, place the speakers on the computer base. Route the speaker cable through the routing guides on the battery and computer base.

  • Page 71: Removing The Front Alienfx Led Boards

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 72

    Lift the front AlienFX LED boards off the tubes. front AlienFX LED board screws (4) cables (2) front AlienFX LED boards (2) tubes (2) computer base...

  • Page 73: Replacing The Front Alienfx Led Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the front AlienFX LED boards with the screw holes on the tubes.

  • Page 74: Removing The Hinge Covers

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 75

    Remove the hinge covers from the computer base. display assembly screws (2) hinge covers (2) computer base...

  • Page 76: Replacing The Hinge Covers

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the hinge covers with the screw holes on the computer base and snap the hinge covers into place.

  • Page 77: Removing The Display Assembly

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 78

    Remove the screws that secure the display assembly to the computer base. display assembly computer base screws (2) Turn the computer over and open the display as far as possible. Carefully remove the antenna cables through the slot on the computer base.

  • Page 79

    Peel off the adhesive tape, disconnect the logo-board cable from the system board, and remove it from the routing guide on the display hinges. display cable latch computer base routing guides (2) antenna cables (2) adhesive tapes (2) logo-board cable 10 Remove the screws that secure the display assembly to the computer base.

  • Page 80

    Lift the display assembly off the computer base. display assembly screws (4) computer base...

  • Page 81: Replacing The Display Assembly

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the computer base.

  • Page 82

    Replace the wireless card. Replace the solid-state drives. Replace the memory modules. Replace the base panel.

  • Page 83: Removing The Display Bezel

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 84

    Carefully lift the display bezel and turn it over. display bezel Lift the latches and disconnect the display-board cables from the logo board.

  • Page 85

    Peel off the adhesive tape and disconnect the logo-board cable from the logo board. logo board display-board cables (3) adhesive tape logo-board cable...

  • Page 86

    Follow the procedure from step 1 to step 2 in “Removing the logo board”. display bezel...

  • Page 87: Replacing The Display Bezel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Follow the procedure from step 1 to step 2 in “Replacing the logo board”.

  • Page 88: Removing The Display Panel

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 89

    Gently lift the display panel and turn it over. screws (4) display back-cover display panel Lift the latch and disconnect the display cable from the display panel.

  • Page 90

    Lift the display panel off the display back-cover. display panel latch display cable display back-cover...

  • Page 91: Replacing The Display Panel

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the display cable into the display panel and press down on the latch to secure the cable.

  • Page 92: Removing The Display Hinges

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 93

    Lift the display hinges off the display assembly. display hinges (2) screws (6) display back-cover...

  • Page 94: Replacing The Display Hinges

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the display hinges with the screw holes on the display back-cover.

  • Page 95: Removing The Camera

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 96

    Procedure Peel off the tape that secures the camera cable to the camera and disconnect the camera cable from the camera module. tape camera module camera cable display back-cover...

  • Page 97

    Note the location of the camera module and pry it off the display back- cover using a plastic scribe. camera module plastic scribe display back-cover...

  • Page 98: Replacing The Camera

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Using the alignment posts, adhere the camera module to the display back- cover.

  • Page 99: Removing The Display Back-cover

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 100

    Peel off the display board and camera cable from the display back-cover. display back-cover display board and camera cable routing guides (3) Follow the procedure from step 1 to step 4 in "Removing the Alienware AlienHead LED board”.

  • Page 101

    Follow the procedure from step 1 to step 4 in "Removing the display panel AlienFX LED”. display back-cover...

  • Page 102: Replacing The Display Back-cover

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the display back-cover on a clean and flat surface. Follow the procedure from step 1 to step 3 in “Replacing the...

  • Page 103: Removing The Alienware Alienhead Led Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 104

    Note the Alienware AlienHead LED cable routing and peel off the cable from the display back-cover. Alienware AlienHead LED tape cable display back-cover Note the location of the Alienware AlienHead LED board and peel off the Alienware AlienHead LED board from the display back-cover.

  • Page 105

    Lift Alienware AlienHead LED board along with its cable off the display back-cover. Alienware AlienHead LED Alienware AlienHead LED cable board display back-cover...

  • Page 106: Replacing The Alienware Alienhead Led Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the Alienware AlienHead LED board to the display back-cover. Route the Alienware AlienHead LED cable on the display back-cover and adhere it to the display back-cover.

  • Page 107: Removing The Display-panel Alienfx Leds

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 108

    Procedure Peel off the tapes that secure the display-panel AlienFX LEDs to the display back-cover. display back-cover display-panel AlienFX LED cables (2) tapes (2) Note the routing of the display-panel AlienFX LED cables and peel off the cables from the display back-cover. Note the location of the display-panel AlienFX LEDs and peel off the LEDs from the display back-cover.

  • Page 109

    Lift the display-panel AlienFX LEDs along with the cables off the display back-cover. display back-cover display-panel AlienFX LED cables (2) display-panel AlienFX LEDs...

  • Page 110: Replacing The Display-panel Alienfx Leds

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the display-panel AlienFX LEDs to the display back-cover. Route the display-panel AlienFX LED cables on the display back-cover and adhere the cables to the display back-cover.

  • Page 111: Removing The Logo Board

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 112

    Note the location of the logo board and pry the logo board off the display bezel using a plastic scribe. display bezel logo board plastic scribe...

  • Page 113: Replacing The Logo Board

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the logo board to the display bezel. Turn the display bezel over.

  • Page 114: Removing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 115

    Using the pull tab, disconnect the hard-drive cable from the system board. pull tab hard-drive cable power-adapter port cable computer base fan cables (2) Turn the computer over. Lift the latch and disconnect the I/O-board cable from the system board. Disconnect the speaker cable from the system board.

  • Page 116

    Peel the tape and disconnect the front AlienFX LED cable from the system board. latch I/O-board cable speaker cable front AlienFX LED cable tape Remove the screws that secure the system board to the computer base. Lift the system board at an angle and slide the ports on the system board out of the slots on the computer base.

  • Page 117

    10 Lift the system board off the computer base. system board screws (6) Turn the system board over. 12 Follow the procedure from step 1 to step 2 in "Removing the heat-sink assembly”. 13 Follow the procedure from step 1 to step 2 in "Removing the coin-cell battery”.

  • Page 118: Replacing The System Board

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board.

  • Page 119

    Entering the Service Tag in the BIOS setup program Turn on the computer. Press F2 when the DELL logo is displayed to enter the BIOS setup program. Navigate to the Main tab and enter the Service Tag in the Service Tag Input field.

  • Page 120: Removing The Heat-sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it.

  • Page 121

    Lift the heat-sink assembly off the system board. heat-sink assembly system board captive screws (8)

  • Page 122: Replacing The Heat-sink Assembly

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can damage the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together.

  • Page 123: Removing The Fans

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory module.

  • Page 124

    Lift the processor fan and video-card fan off the computer base. processor fan computer base video-card fan screws (4)

  • Page 125: Replacing The Fans

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the processor fan and video-card fan with the screw holes on the computer base.

  • Page 126: Removing The Power-adapter Port

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 127

    Lift the power-adapter port along with its cable off the computer base. routing guide power-adapter port bracket screws (2) power-adapter port power-adapter port cable...

  • Page 128: Replacing The Power-adapter Port

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the computer base. Align the screw holes on the power-adapter port bracket with the screw holes on the power-adapter port.

  • Page 129: Removing The Coin-cell Battery

    After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery.

  • Page 130

    Using a plastic scribe, gently pry out the coin-cell battery from the system board. coin-cell battery cable coin-cell battery system board...

  • Page 131: Replacing The Coin-cell Battery

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Adhere the coin-cell battery to the system board. Connect the coin-cell battery cable to the system board.

  • Page 132: Removing The Battery

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 133

    Note the front AlienFX LED cable routing and peel off the cable from the battery. speaker cable routing guides (3) battery front AlienFX LED cable Remove the screws that secure the battery to the computer base.

  • Page 134

    Lift the battery off the computer base. screws (2) battery computer base...

  • Page 135: Replacing The Battery

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Align the screw holes on the battery with the screw holes on the computer base.

  • Page 136: Removing The Computer Base

    Before working inside your computer. After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Prerequisites Remove the base panel. Remove the memory modules.

  • Page 137

    computer base...

  • Page 138: Replacing The Computer Base

    After working inside your computer, follow the instructions After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at www.dell.com/regulatory_compliance. Procedure Place the computer base on a flat surface. Post-requisites Replace the power-adapter port.

  • Page 139: Bios Setup Program

    BIOS setup program Overview CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS setup program. Certain changes can make your computer work incorrectly. NOTE: Before you change BIOS setup program, it is recommended that you write down the BIOS setup program screen information for future reference.

  • Page 140

    Main CPU ID Displays the processor identification code. CPU L1 Cache Displays the processor L1 cache size. CPU L2 Cache Displays the processor L2 cache size. CPU L3 Cache Displays the processor L3 cache size. Integrated Graphics Displays the integrated graphics. Discrete Graphics 1 Displays the first discrete graphics installed on your computer.

  • Page 141

    Advanced defines how the BIOS, in the absence of a USB-aware operating system, handles USB devices. USB emulation is always enabled during POST. NOTE: You cannot boot any type of USB device (floppy, hard drive, or memory key) when this option is off.

  • Page 142

    Advanced Battery Health Displays the battery health. External USB Ports Allows you to disable or enable the external USB ports. Default: Enabled USB debug Allows you to enable or disable this port for Windows debugging. Default: Disabled Advanced-Performance options Overclocking Feature Allows you to enable or disable global overclocking feature.

  • Page 143: Boot Sequence

    Security Password Change Allows you to permit or deny system password or HDD password changes. Default: Permitted Exit Save Changes and Reset Allows you to exit system setup and save your changes. Discard Changes and Reset Allows you to exit system setup and load previous values for all system setup options.

  • Page 144: Changing Boot Sequence For The Current Boot

    Hard Drive — The computer attempts to boot from the primary hard drive. If no operating system is on the drive, the computer generates an error message. CD/DVD/CD-RW Drive — The computer attempts to boot from the optical drive. If no disc is in the drive, or if the disc is not bootable, the computer generates an error message.

  • Page 145

    Use the arrow keys to highlight the boot priority and press Enter to display the different devices. Select the device and press Enter to set the boot priority.

  • Page 146: Flashing The Bios

    You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to www.dell.com/support. Click Product Support, enter the Service Tag of your computer and click Submit.

  • Page 147: Contacting Alienware

    Windows search, type Help and Support, and press Enter. Windows 7—Click Start → Help and Support. Launch the: Learn about Windows Dell Help & Support app • (Windows 10/Windows 8.1) Get started app (Windows 10) • • Help+Tips app (Windows 8.1) www.alienware.com...

  • Page 148

    NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.

Comments to this Manuals

Symbols: 0
Latest comments: