Technical Support - Elan s86a Installation Manual

E L A N H O M E S Y S T E M S
Symptom Possible Cause/s
In Chassis IR/RS-485
#2-4 only; Expansion
•WHM, Paging, ports not connected
Doorbell, or
System Off do incorrectly
not function connected.
•Sense information
not
correct
•IR information
does not
reach source
equipment
•Incorrect
system On/
Off status
In Chassis RS-232 Serial
#2-4 only; ports not connected
•No RS-232 or
control of incorrectly
S86A connected.
•No RS-232
control of
sources

Technical Support

If, after carefully following the steps in the Troubleshooting section, you are
unable to resolve issues with the installation or operation of the S86A,
please call ELAN Technical Support at 1-800-622-ELAN (3526).
© ELAN Home Systems 2009 • All rights reserved.
Table 5-5 Multi-Chassis Troubleshooting Procedures
What an authorized installer can do
Connect Expansion Port OUT of Chassis #1 to Expansion
Port IN of Chassis 2, etc. using ELAN's S12XK Expansion Kit.
Connect RS-232 Serial Port OUT of Chassis #1 to RS-232
Serial Port IN of Chassis 2, etc. using ELAN's S12XK Expansion
Kit.
S86A
INSTALLATION MANUAL
Page 67