English; Guarantee Terms And Conditions; General Conditions; Other Conditions - Jula 416-085 Operating Instructions Manual

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Read these instructions carefully before use!

GUARANTEE TERMS AND CONDITIONS

General conditions

Dear Customer,
We would like to congratulate you on your choice of an Anslut air/water heat pump. The heat pump will
reduce your heating costs and create a healthy and comfortable indoor environment all year round. The
heat pump is built using the latest available technology for optimum performance, durability and comfort.
The patented installation system allows for savings in the installation of the product.
Guarantee terms and conditions
The patented quick release system means the air/water heat pump is very easy to install without any
special tools. Must be installed by a professional! In order for the guarantee to apply, proof of purchase is
required to show that the hydronic heating system has been installed by a professional.
Under the Consumer Rights Act this product carries a 3 year guarantee against manufacturing defects
when purchased for private use. We give a 5-year compressor guarantee and a 2-year guarantee on
other parts. If you are making a claim for compensation under the guarantee, you must be able to
produce proof of purchase, completed service documentation and proof to show that the product has
been installed and used according to the information in the operating and installation instructions. In the
event of a guarantee claim, you may be required to take the product to your nearest Jula store if repair on
site can be considered excessively arduous for Jula (due to the fault type, location, road access, time
expenditure, etc.).
A 1-year guarantee against manufacturing defects and a 5-year compressor guarantee are given for
commercial operation. The owner of the business is responsible for ensuring compliance with legal and
regulatory requirements.
It is important to read all the operating and installation instructions before starting installation, and to fit
and use the accompanying flow immersion heater according to the product's instructions. Follow the
instructions carefully, step by step. It is equally important that you read these operating instructions before
putting the unit in operation. This is our guarantee in order for you to have confidence in the product. We
want you to be a satisfied user of your Anslut heat pump.
Service and service intervals
Service must be carried out regularly at least every other year. The first service must be carried out within
one year of installation and the start of the unit. Note that the guarantees become void if service has not
been carried out.

Other conditions

According to a Jula approved professional assessment, faults constitute a departure from the normal
standard. Faults or defects caused by abnormal effects, both mechanical and environmental, are not
covered by this guarantee.
Jula is therefore not responsible for any faults caused by abnormal or varying water qualities such as
hard or aggressive water, electrical surges or other electrical interference.
Neither is Jula liable for any faults due to failure to follow the installation and/or maintenance instructions.
Upon receipt of this product, it should be carefully examined. If faults are detected, they must be reported
before using the product. In general faults must be reported immediately.
Jula is not responsible for so-called indirect damage, i.e. damage to property other than the product,
personal injury or property loss, such as business losses or loss due to downtime or the like.
Jula's responsibility does not cover compensation for any increased energy consumption caused by
product or installation faults.
If you are making a claim for compensation under the guarantee, you must be able to produce proof of
purchase or a certificate to show that the indoor section was connected to the house's hydronic system
by a professional.
Guarantee or compensation claims as well as service document orders should be placed with Jula
Postorder AB on telephone +46 200-885588. Do not carry out repairs on your own initiative. as this will
void the guarantee.
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