Miele CM 5000 Operating Instructions Manual page 67

Problem
The brew unit
cannot be removed.
or
The brew unit
cannot be replaced
in the coffee
machine.
The descaling
programme was
started by mistake.
You can hear loud
noises during the
descaling
programme.
The heating-up time
is getting longer, the
amount of water
being dispensed is
incorrect and the
coffee machine is
not performing
properly.
Possible cause and remedy
The brew unit or the brew unit motor is not in the correct
position. This can happen if the brew unit or the drip tray is
pulled out while brewing is taking place.
^ Switch the machine off with the On/Off - button.
^ Press the . and / buttons at the same time. Then press
the OK button twice.
This will initialise the brew unit motor and the brew unit will
move into its starting position.
If, after doing this, you still cannot remove the brew unit,
^ call Miele.
The descaling programme cannot be cancelled once you
have pressed the OK button.
The programme has to be completed through to the end.
This is a safety measure to ensure that the machine is fully
descaled, and is important for the long-term protection of
the machine and to ensure it functions correctly.
^ Descale the coffee machine (see "Descaling").
This is not a fault.
These noises occur when water is being flushed through
the machine under high pressure.
The coffee machine needs descaling.
^ Descale the coffee machine (see "Descaling").
Problem solving guide
67